With the new year underway, many people might see it as a time to move forward by improving their relationships, both professional and romantic. It's a good time to hit the reset button and take that step towards resolving past conflict. Crucial to accomplishing this is to make amends and issue an apology for wrongdoings. As a psychotherapist and executive coach, I help clients who get into trouble -- whether with their spouse or the public. There's a right way to issue an apology, and of course, a wrong way. We've seen examples of both lately in the news. There are certain elements that should be part of an apology, and there are things that should not be said.
Here's how to issue a proper apology, whether you're a partner or spouse, celebrity, or business leader, who made a mistake:
- Own it. Verbalize what you did wrong and do it in person. This shows some level of culpability and awareness.
Next time you're in a position to apologize, do it the right way even though it might be difficult. The gain far outweighs any anxiety you may have over saying, "I am sorry."
For more tips on how to handle difficult situations check out my book, BE FEARLESS: Change Your Life in 28 Days.