This is part of the #CareerAdvice series - featuring successful professionals who share their advice to people who would want to take their career to the next level.
It's easy for anyone to wish they're at much higher level in their career now, but very rare are those who truly work hard to achieve such goal. For Vivien Reyes, Marketing Manager at Callbox, when the opportunity to lead a team presented itself, she took it as a challenge to improve not only professionally but also as a way to improve on a personal level. She shares the importance of aiming to become better versions of ourselves from what we do each day.
Can you tell us a bit about how you started your career? What are some of your best moments in your professional life?
I started out as an outbound agent and during that time, BPO industry was just establishing in our city. My short stint of being an agent ended and I was assigned to do online research in another department. Before I knew it, I was tasked to lead a team, which perhaps is one of the best moments in my professional life :)
While some people aspire for leadership position, during that time I never liked it as I was always reluctant to lead others. To be honest it was scary, exhilarating but accepting that challenge changed me completely not only professionally but personally as well... I learned to conquer my fears.
If you could advise your 20-year-old-self today, what would tell her?
A lot but I'd like to keep it short. First is don't settle for "good enough" just because it's safe. You can accomplish more if you choose to go out of your comfort zone.
Second, be more open to constructive criticism even though it is painful, it will help you identify the areas you need to improve on. Lastly, make sure to surround yourself with friends who believe in your strengths and honest enough to correct you rather than people who flatter.
What has been the most valuable advice you've ever gotten when you were facing challenges in your career?
A mentor once told me that no matter how hard, unpleasant or terrorizing the situation you are facing never give up...persevere. Consider pressure and adversity as a friend, these will change you to become the person you are meant to be. Instead of looking at the challenge to be provoked by someone, ask yourself what is it that I should learn from this situation?
Figure it out, accept mistakes quickly (or know where the other person is coming from), move on, learn from it be changed and proceed to the next challenge. Life is full of imperfection; though we might never reach the "perfect" stage at least you are getting better and better each day.
What would you advise the millennial just starting with their career or aiming to take their careers to the next level?
It is important that before you start your journey you already have vision as to where you are headed so you will not live aimlessly. If along the way things are not going according to plan, remember that there are different roads to take. As the old proverb says "There are many paths to the top of the mountain, but the view is always the same."
Over-analyzing limits you and it will not lead you anywhere. Just move forward, embrace life in the unknown road, appreciate the scenery, enjoy every moment of the journey and be thankful for that opportunity of seeing new things. Along the way you meet new people, your character is being built and your perspective changes.
You'll be surprised that one day you have already reached your destination. But more than that, you will realize that the goal is not the end itself, rather the person who you've become.