EMAILER
(To Technician) I'm so happy you answered the phone. I've been on the line for two hours, listening to bad music.
TECHNICIAN
(With a foreign accent) How can I help you, sir?
EMAILER
I'm having trouble with my email. I can send, but I can't receive.
TECHNICIAN
Have you tried entering your key?
EMAILER
What's a key?
TECHNICIAN
That's the code you receive after you enter your password.
EMAILER
I haven't entered my password.
TECHNICIAN
No wonder you can't access your email.
EMAILER
I can't access my password either. That's why I am calling.
TECHNICIAN
Well, let's see if we can help you with that. Do you know about Bomgar?
EMAILER
Of course I know. I was in the Air Force Reserve.
TECHNICIAN
No, not Bomber. Bomgar!
EMAILER
Ah.... No.
TECHNICIAN
It's the way I can enter your computer.
EMAILER
Oh, I see.
TECHNICIAN
First, enter your password.
EMAILER
I just told you I have lost my password.
TECHNICIAN
But I just told you I need your password to recover your password.
EMAILER
Where are you speaking to me from?
TECHNICIAN
Kuala Lampur.
EMAILER
Would it help if I got my passport and travelled to Kuala Lampur for my password?
TECHNICIAN
How else can I help you, sir?
EMAILER
By calling me an ambulance. I'm having a heart attack.
TECHNICIAN
That you will have to do by yourself, sir. It's been a pleasure serving you. Goodbye, and please remember to call us again if you need any help.
EMAILER
(Holding his heart and dialing the phone) Hello, 911. I need help, please. It's my heart.
911
We'd be delighted to help you sir. But first we will need your password.