Emergency Services

911 Operators Call For Help: Workers Plagued By Shortages, Burnout

The time it takes some emergency call centers to answer the phone is alarming some communities.
By Claudia Lauer, AP

No Confirmed Deaths Or Trapped Victims In Iowa Building Collapse

Authorities say there are no known fatalities after an apartment building partially collapsed in the eastern Iowa city of Davenport.
By AP

Florida Man Arrested After Repeatedly Asking 911 To Arrest Joe Biden

Jacob Philbeck called 911 three times in one hour asking that “President Biden needed to be placed in prison,” and “El Chapo needed to be freed.”
By 

Deadly Miami Building Collapse

Rescue workers are searching through the rubble after a beachfront condo in Miami partially collapsed in the middle of the night.
By 

Deadly Miami Building Collapse

Rescue workers are searching through the rubble after a beachfront condo in Miami partially collapsed in the middle of the night.
By 

How Social Workers Like Me Can — And Do — Deescalate Dangerous Situations Every Day

I’m 5 feet tall, and the only weapons I carry are my voice and my body language.
By 

Should I Call The Police If I Suspect A Child Is Being Abused?

Here's what to know about how law enforcement and child protective services handle reports of abuse or neglect.
By 

I'm Worried About Violence In Schools. Do We Need School Police?

More school districts around the country are reconsidering their relationship with police. Here's what the research says.
By 

Do I Need To Call The Police? A User's Guide To Seeking Help Without Just Dialing 911.

A user's guide to seeking help without just dialing 911.
By 

Should I Call The Police If I See Someone Using Drugs?

Someone experiencing addiction is not something you should call 911 about.
By