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What Are Hidden Metrics and Why Should You Care?
KPI's are all the rage. I like the term hidden metric. To me it's more descriptive. A hidden metric is a measurement that you use in your company that is not included in your normal financial statements. It's usually something you've developed that helps you understand your business better.
Why You Need a Customer Advisory Board
I've been an advocate of using a customer advisory board for over 30 years. I've used them in every business I've ever owned and every time I wonder why I didn't use one before.
7 Blind Spots That Might Hurt First-Time Entrepreneurs
You probably were very good at whatever you were doing before you embarked on your entrepreneurship journey. But the moment you cross the bridge to the land of entrepreneurship, you are back to the mode of being a student
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