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How Your Business Can Harness the Power of Review Sites
Writer and overall geek covering all things digital business a...
Review sites -- they're everywhere, and many business owners have a love/hate relationship with them. Often too concerned a single bad review can make or break the success of the enterprise, some will stalk the sites for anything said about their company, while others completely ignore them.
Authors: 6 Reasons You Need to Be on Goodreads
Publisher, Stillpoint Digital Press
This past Saturday at a meeting of Bay Area Independent Publishers Association, I led a roundtable about the reasons that every independent author and publisher (as well as every "dependent" author) needed to have an active presence on Goodreads.com.
Shake it Off: What I Learned From a Negative Review
Attorney, journalist, entrepreneur - not necessarily in that o...
You're not going to satisfy everyone, and
on some occasions, the customer isn't right
, but you should certainly do your darndest to try and find common ground, and head off problems at the pass, without compromising your basic business needs.
Rentals, Transparency, and Accountability: An Interview with Swapt's Clair Byrd
Speaker, author, professor
Is There A Way To Curb Bogus Restaurant Reviews?
Bad Apples Get Loud in the Crowd
Founder and Chairman, Palo Alto Software
What a shame. The wisdom of crowds is a good idea. User reviews is another good idea. You click and then read. It's nice, except for the bad apples in the crowd. Sour grapes. Sweet lemons.
Do User-Generated Review Sites Sites do More Harm Than Good?
Writer in Manhattan
I would worry about what these sites said about me and how they were monitored. Users post anonymously, and there are no checks and balances to investigate if any of the claims are valid.
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