I thought people stopped shopping there after they admitted they fired everyone that made a decent hourly wage to hire cheap labor? My mistake...

They do this everywhere but my question would be what is it good for? Have thefts in stores decreased because of this exit checking?
I think it's another example of false paranoia.
But it really is an invasion of privacy and is especially annoying when you are the only customer and they can see you checking out yet want to look at your receipt.
One time at Costco the exit checker found I was double charged for something so it can work both ways.

Haven't gone to Circuit City since they fired all their competent (made more money cause they knew their product) help and made them reapply for their jobs at a lower wage. It's run by scum management and deserves to go away!

Who Would even shop at CC.

They fire their employees because they have been loyal employees and get raises over time.
Now they make to much money so they have to go. Replaced by a bunch of inexperienced people because they will take a couple bucks less an hour.
This company is a bunch of scumbags and I will never shop their again.

Screwing your customers, your employees and your stockholders is the capitalist way. Circuit City may be gone, but like Ken Lay, the management team will have multi-million dollar fortunes with that attitude.

Didn't they get rid of their senior and higher paid employees last year just to hire help at a lower pay???? Karma.......

The manager and security guard belong in jail overnight, they should be made to apologize publicly to the customer, and to wash his car twice a month for the next year, and the customer should get his item for free. Even with all that, you won't catch me shopping at Circuit City - they are the worst I know as far as treating their customers. I'd get fired in an instant if I treated my customers that way.

He couldn't be detained unless there was reasonable suspicion that he was a thief. And there was reasonable suspicion that he was a thief the moment he refused to show his receipt.

Why not put the cash register right by the door, that way when you step away when your transaction's done, you're already outside the store, have a nice day and see ya later etc?

Store layout is important, that's why all those managers are supposed to get the Big Bucks, 'cause they're so smart in planning all that...of course if your company goal is to hire and employ an army of loss control specialists and act out a power trip on your customers...

I hope they continue through this story because one problem I have with this is they just give you the headline and that it and that suppose to explain everything...I see that this cause is going to get thrown out of court.

Well, obviously a certain manager and employee need to be fired, and the remainder of the store managers taught a little bit about basic loss-prevention policy.

(1) No crime has been committed until that customer's foot crosses that front-door and he does not immediately say "oops!" and walk back in. He must walk over that threshhold WITH INTENT, and he'll be presumed-innocent until the judge brings that gavel down several weeks from now.

(2) No crime is ever committed by violating company policy. You can't block that man from walking through that door if he doesn't show you a receipt. You certainly cannot follow him, harrass him, or in any way attempt to detain him. If you do, HE now has cause for legal action against YOU, and quite-deservedly so.

(3) All(!) that you can do is to call the police and report a shoplifting. What they do, or don't do, from that point forward is entirely up to them.

(4) Let's face it: it's just merchandise. Cheap Chinese Crap in Boxes. All insured. This is Not something to die for if that man happens to have a shotgun in his car and the notion to use it.

Papers!
Where are your Papers?

But i am an American in America!

Your under arrest!

Fascism exists in the USA and is the law of the land.


Got Rope?

NO DVD FOR YOU!

Why did he refuse to show a receipt? Did I miss something here? I am usually walking out of a Best Buy or other store still holding the receipt in my hand.