Ticketing giant Ticketmaster is taking aim at what it says is a new obstacle for fans hoping to attend concerts by hot acts like Bruce Springsteen, Van Halen and Hannah Montana: computer software that enables brokers and scalpers to swarm the company's Web site and snap up tickets faster than consumers can.
IAC/InterActiveCorp's Ticketmaster earlier this year filed a federal lawsuit in U.S. District Court in Los Angeles against RMG Technologies Inc., a small Pittsburgh-based company that runs TicketBrokerTools.com. According to papers filed with the lawsuit, RMG rents to scalpers software that can inundate Ticketmaster's computers with thousands of requests for seats, "in effect allowing them to cut in line," according to Joe Freeman, a Ticketmaster vice president
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