BUSINESS
12/05/2008 05:12 am ET | Updated May 25, 2011

Twitter Proves Its Worth On Election Day: Voter Problems Addressed With 'Votereport'

The hottest trend on Twitter today was tagging your tweets "#votereport." The idea (full description here) was to provide a real-time commentary on voting conditions and report any problems to the nonpartisan Election Protection coalition. But was anyone listening to Twitter's problems? Turns out they were.

We got in touch with the Election Protection team and asked them what they saw on Twitter today:

* On Twitter, as with voting problems that were phoned in to the group's toll-free hotline, only a small percentage of problem reports got followed up on.
* While the number of phone calls was "exponentially higher" (over 50,000 calls) than the Twitter reports, a much higher percentage of Twitter problems were investigated.
* Twitter generated about 20 investigations, while phone calls generated 70 follow-ups.

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