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Purple Tunnel Of Doom: Ticketed Inauguration Attendees Shut Out

JOCELYN NOVECK   01/21/09 07:48 PM ET   AP

Purpletunnelofdoom

WASHINGTON — They say Washington's all about access. Still, this was ridiculous.

First, in an episode fast becoming known as "The Purple Tunnel of Doom," thousands of people with coveted tickets at the Capitol were kept out of President Barack Obama's inaugural ceremony and left waiting in a tunnel below the National Mall, with officials blaming unanticipated crowd control problems.

Then, hours later, in an incident perhaps less grave but still acutely disappointing, many young partygoers with $75 tickets to the Youth Inaugural Ball were kept waiting for hours because of space problems, all dressed up and nowhere to go.

Some missed Kid Rock perform. They also missed Kanye West. And much worse, they missed Barack and Michelle Obama.

"Yes, we can!" they heard the crowd inside chant joyously as the first couple greeted them and took a romantic twirl on the stage, to the tuba music of an Air Force band.

But no, actually. They couldn't.

"We missed everything," said a dejected Andre Rodriguez of Houston, a student who'd worked on Obama's campaign staff in Texas and had been excited to see the man himself at the ball, which was broadcast by MTV.

Fire marshals decided to temporarily stop letting people into the ballroom for safety reasons, according to a statement from Melanie Roussell, spokeswoman for the Presidential Inaugural Committee.

Rodriguez, 22, speculated that "maybe it was justice" _ after all, he had been lucky enough to witness the inaugural ceremony earlier that day.

But thousands of others who'd scored prized tickets did not make it.

At issue were tickets in the purple and blue sections, said a statement Wednesday from the Joint Congressional Committee on Inaugural Ceremonies, which apologized for the incident. It attributed the problems to unprecedented crowds, plus a huge flow of unticketed people toward the Capitol and into the 3rd Street Tunnel, where the ticket holders were directed.

The Senate's chief law enforcement officer also apologized. Sergeant-at-Arms Terrance Gainer cited the size of the crowd and the fact that people took up more space in ticketed areas than anticipated because of bulky winter clothing. "There was no more room to get in," Gainer said.

He also said a broken power generator meant some automatic screening machines didn't work, requiring security officers to hand-search many ticket holders.

Gainer said 3,000 to 4,000 people were kept out, but two people who were in the tunnel, Jeremy Cohen and Adam Safran, said it looked like many more were there.

"There was no security, no crowd management, nothing," said Safran, 39. "I got there at 6 a.m. and still couldn't get in. Some people got there at 4 a.m."

Ironically, he said, he had friends who arrived much later _ around 8:30 _ and got into the ceremony just fine, because they weren't directed to the tunnel.

Cohen, 31, of New York City, said things "got ugly for a second," when people who'd been waiting for hours noticed newer arrivals cutting in. "There definitely was a lot of potential for something bad happening," Cohen said. "Luckily people were mostly in good spirits."

By about 10:30, when it was clear they weren't getting in, Cohen said he and Safran left the tunnel. They knew that trying to get onto the Mall _ with a crowd of at least 1 million _ was too difficult by then. So they found a nearby restaurant and watched on TV.

"We've had pretty good time here anyway," said Safran, of Benicia, Calif. "But think of the people who only traveled to Washington because they had these coveted tickets. There must have been a lot of brokenhearted people."

By Wednesday there were more than 1,000 members of a Facebook group called "The Purple Tunnel of Doom."

"It's remarkable that there wasn't a riot," wrote one, Marc Lynch. "I rode the Metro home with a lot of people who had been turned away, including an elderly African-American woman muttering over and over to herself that it had been one of the worst experiences of her life."

By contrast, the Youth Ball experience might seem petty _ except that for many it was their only chance to see Obama. The president paid tribute there to the vital contribution that young people made to his campaign.

"This was carried forward, inspired, driven by, energized by young people all across America," he said. "The future will be in your hands," he said. "You will make it happen."

Well, maybe not Tuesday night. Rodriguez, dressed in a tux rented for more than $100, and his friend, Jazmin Acuna, who'd spent the same getting her hair done, thought they were in, after waiting an hour in the cold outside the Washington Hilton.

But it turned out that was just the beginning. Inside, they couldn't get into the packed ballroom. They could drink, though: "Seven bucks for a beer and nine bucks for a cocktail," Acuna, 23, said.

As midnight neared, and crowds were still waiting outside, the couple was part of a group milling in the lobby. A reporter asked if they would keep trying to get in.

"Nah," Rodriguez said. "We gotta leave."

___

Associated Press Writer Brian Westley contributed to this report.

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WASHINGTON — They say Washington's all about access. Still, this was ridiculous. First, in an episode fast becoming known as "The Purple Tunnel of Doom," thousands of people with coveted ticket...
WASHINGTON — They say Washington's all about access. Still, this was ridiculous. First, in an episode fast becoming known as "The Purple Tunnel of Doom," thousands of people with coveted ticket...
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12:59 PM on 01/27/2009
Another thing to research to prevent this in the future. Did the local news radio and TV stations broadcasting any warnings to people? Did they mention this at all? I was in the unticketed masses that made it into a viewing area and was listening to a radio --- I heard nothing about the problems. Could Jumbotrons have been used to communicate directions/warnings (they were playing the pre-Inaugural concert), but I think they were all pointed at people already in the Mall viewing areas.
05:08 AM on 01/24/2009
incompetence. And this lame, woeful, and wholly inadequate "apology" from the organizing committee? Do they have ANY IDEA WHATSOEVER how harmful and pain inducing their actions and inactions were to thousands of people? Do they have ANY IDEA WHATSOEVER how many U.S. Citizens (and foreign visitors) flew to D.C., spent a ton of money and waited all damn day in the cold just to end up walking away from HISTORY???

However, the most horrifying thing to me is that I don't know what happened to Rita. She was alone, extremely tired, lost, hungry and confused. Kyle seemed like a wonderful and honorable young man, but I nevertheless wonder...where's Rita?
05:06 AM on 01/24/2009
I walked for FIVE HOURS, always directed by and following the directions of the Capitol Police, the Metro Police and PIC volunteers. Kyle flew in from LONDON, and had been there for about SEVEN HOURS. Rita, who seemed to not know the D.C. at all and who flew in from Inglewood, CA, had been there for at least FIVE HOURS. And for what? For the Capitol Police, the Metro Police and PIC volunteers to snarl at us all day and give us incorrect information at EACH AND EVERY TURN?
05:03 AM on 01/24/2009
My question to the Capitol Police, the Metro Police and to the PIC volunteers..."Where's Rita?" I started out my journey at 7:00 a.m. on 3rd St. by the Silver Section, where a Capitol Police Officer told me that I couldn't cross over to Constitution from there (I discovered later from some other Purple Ticket holders that they indeed did cross over at 3rd Street).
05:03 AM on 01/24/2009
The officer told me emphatically (and a bit nastily) that I had to go to 6th St. to cross over in order to reach the Purple Gate. Well...I arrived at 6th St., where another Capitol Police Officer told me I couldn't cross over at that location, and that had to go down to 14th to cross to go up Constitution to get to the Purple Ticket Holder gate. A young man, Kyle, who had flew in from London to Louisiana, took a bus from Louisiana to Baltimore, and who had left Baltimore at 3:00 a.m. to get to the Inauguration, joined me in my walk to 14th St. When we arrived someplace close to 6th and Constitution, we encountered our first PIC volunteer of the day. The volunteer emphatically (and a bit angrily) told us that we had to return to the 3rd Street Silver Entrance to get to the Purple Section, as the Purple Gate was closed, and that we wouldn't be allowed in. As we tried to return to the 3rd Street Silver Section, Capitol Police and Metro Police, who told us that every venue leading to the 3rd Street Silver Section was closed, turned us away at some point.
05:02 AM on 01/24/2009
That's when we met Rita, a 50ish woman who had flew in from Inglewood, California for the Inauguration, who also had a purple ticket, and who also didn't know what to do or where to go. So, she joined us. Rita was very, very tired, and walked pretty slowly...I held her hand throughout much of our journey, and Kyle and I tried to keep her flagging spirits up as much as possible. We walked, and walked, and walked...we finally ran into some PIC volunteers who told us that the Purple Gate WOULD BE OPENED at 11:00 a.m.we just had to get there. We passed through a security gate (where Rita, unfortunately, was rushed through and lost her eyeglasses), and headed up Pennsylvania Avenue...where we found out that we couldn't cross UNTIL 11:00 a.m. We waited...and waited...and waited. We finally were allowed to cross, and made our way up to a Purple Gate...and met about 2,000 people waiting at that gate to get in. No luck. So, we proceeded up to 1st Street, where we also saw thousands of folks who couldn't get in. I had to use the restroom there were a sparse amount of port-o-potties along our route, and none at our last stop. When I returned, I couldn’t find Rita or Kyle.
04:59 AM on 01/24/2009
The Capitol Police, the Metro Police and the PIC volunteers DID A LOUSY, PATHETIC, EMBARRASSING, INCOMPETENT JOB. Who will hold them accountable? A mere apology from them at this point is as bogus as their collective incompetence. And this lame, woeful, and wholly inadequate "apology" from the organizing committee? Do they have ANY IDEA WHATSOEVER how harmful and pain inducing their actions and inactions were to thousands of people? Do they have ANY IDEA WHATSOEVER how many U.S. Citizens (and foreign visitors) flew to D.C., spent a ton of money and waited all damn day in the cold just to end up walking away from HISTORY???

However, the most horrifying thing to me is that I don't know what happened to Rita. She was alone, extremely tired, lost, hungry and confused. Kyle seemed like a wonderful and honorable young man, but I nevertheless wonder...where's Rita?
08:56 PM on 01/22/2009
My wife and daughter were in the north end of the tunnel (got there at 6:30 AM) and we were able to talk via cell during the morning. She would tell me that the line was not moving, and I would tell her that the purple area was not filling up at all - as they would show it periodically on TV. At around 11:30 they finally made it to the gate, only to find no entry was allowed. I looked on the TV and still the purple area was not very full. I was on the phone with them as I heard my wife begin to panic that people were pushing and at that point she became a bit scared.

They moved on to try to find a place to get in, and miraculously another gate opened closer to the yellow area and they were able to get in. The arrived just as Joe Biden was being sworn in. I feel so good that they got in, but so bad for all that did not.

I hope they had a good reason to close the purple gates, but I can tell you it was not because the area was anywhere close to full.

There is a Facebook group that has much detail, photos, and videos regarding this disappointing situation.
08:17 PM on 01/22/2009
I had no intention of complaining or posting a comment until I saw some of the lame excuses offered by Sargeant of Arms Gainer who, among other things, suggested that the Purple section was already full at 11:45 am, something that he was suggesting might be attributable to attendees wearing heavy clothing. If there is any truth whatsoever in Mr. Gainer's suggestions, then the Committee is more to blame than we might otherwise have been led to believe. If it is true that the Purple section was full at 11:45 am with thousands of the people with Purple tickets still waiting in line, then the Committee must have deliberately over-ticketed for the event which is certainly inexcusable. As stated above, many people traveled great distances and spent hundreds of dollars to attend this event which they might not have even attempted to attend but for the fact that they were able to obtain tickets.

While there is no reason to blow this event out of proportion, I believe that the people who were turned away at least deserve an honest explanation for what happened. Either too many tickets were printed or there was a failure of police and security officials.
06:08 PM on 01/22/2009
We walked 8 miles that day, and that morning we walked through the 3rd ave tunnel at 7am with no problem, without tickets. There was tons of space on the Mall, halfway back to the Washington Monument, up until the event began. When people were slowing down en route, and it got a little clogged, I worried we wouldn't get in - but we realized - THIS is what this inauguration day is about, being with so many hundreds of thousands people for a happy event, not a protest. and we decided if we did not get in we would be satisfied anyway. I realize that this was frustrating for people - but if your spirit is right nothing can ruin such a historic moment. (nb: also, flasks of whiskey and hand warmers helped us out!)
04:46 PM on 01/22/2009
I was the the purple tunnel for hours, and really it was surprising how well people behaved with absolutely no police presence. When people tried to cut or mess up the line, other line-waiters took control to direct the "traffic." We got out of the tunnel at about 11:45 only to see people turning around and saying the gates were closed, but we pushed our way through and they reopened the gates just in time to get us in right as Rick Warren started. However, there were thousands of people behind us who probably didn't get in. See video and a re-enactment of the scene at http://www.npr.org/blogs/sundaysoapbox/2009/01/alyssa_olivias_trip_to_inaugur_4.html
04:11 PM on 01/22/2009
As a member of the purple ticket people, the hardest thing is when people ask how you felt at the moment when President Obama took the oath. As a 50 year old African American woman who believed I would never live to see a black president, I get asked that question quite a bit. The problem is that I was unable to enjoy the moment. The moment passed and you can never get those moments back. Years from now people will ask you "do you remember when Obama was sworn in" and my memory will be associated with being a part of the purple ticket people. The whole ordeal was physically grueling. I had to walk through the 3rd tunnel to get to the purple ticket entrance from home and walk back to try to see some of the ceremony. By the time I got to a place to see the swearing in ceremony I was in physical pain and exhausted. I was unable to take in the moment and reflect on it at the time it was happening. It was a unique and invaluable moment that was lost; that cannot be made up. I appreciate Gainer's apology, I wish they understood the human pain they caused at the time and had made a better decision. Maybe if this had been the first time a white man had been elected President they would have been able to understand the enormity of the event and found a resolution to the problem.
04:06 PM on 01/22/2009
That's simply incorrect -- there is no way they gave out "too many Silver tickets." I was in the Silver section, finally getting in around 11:40 (after being in a mob for 4 hrs with ZERO police presence or appropriate signage), and it was easily 40-50% empty during the actual ceremony. It's clear on the 11:19 CNN.com satellite photo -- the Silver section (first big square on the Mall, and the half-moon right in front of it) is largely empty at that point. They did NOT give out too many tickets -- such lies let off the incompetents who were "organinzing" that day. They simply utterly mismanaged the Blue, Purple and Silver lines, leaving tens of thousands of ticketholders, many who had traveled thousands of miles, to stew in line in the cold for hours and never even hear the swearing-in.....all when there were huge swaths of open land in those three sections. Complete and utter incompetence by the DC Police, the Capitol Police and the JCCIC.
02:05 PM on 01/22/2009
Anyone stuck in the tunnel or in a major crowd without police presence should file a complaint with the Inspector General of the Capitol Police. Contact:

Mike Smith
OIG@cap-police.senate.gov
HOTLINE - Toll Free 1-866-906-2446
01:28 PM on 01/22/2009
As much as I sympathize with the many thousands of people who were 'shut out', I have to wonder did you really expect a cake walk for events like these, in this weather?
I agree with other posters, that several, smaller, inaugural events, organized on a regional level, could have prevented some of this, at least. While I never would have traveled to DC, I probably would have gone to Dallas or Houston (either of which is capable of handling crowdsof that magnitude).
04:10 PM on 01/22/2009
txkayrose -- no one expected a "cakewalk" and it's silly to claim that's what folks are saying. That's why people showed up at 5am, 7 hours early, and followed all the instructions they were given. Despite that, tens of thousands of people were denied the opportunity, and for no good reason. Everyone I was around would gladly have moved back to the masses of unticketed people if there as a legit security threat, or they had to shut down the gates for some reason -- but NO ONE EVER TOLD ANYONE THAT. I was there for hours and hours and never once saw a single officer give a single instruction or piece of advice to anyone -- they just stood there and let people freeze and be denied. Utter incompetence.
11:30 AM on 01/24/2009
TayTay & KashaBear are right. No one expected a cakewalk. Just the opposite. We were prepared for the large crowds, security screening and the cold. I just believe that those who waited patiently did so believing that we would be ok because we had a ticket. Had we not had a ticket, we would have had prime spots in the unticketed area because we were there early enough to be in the front of those lines. It is just sad that we didn't hear or see anything and the organizers are calling it such a great success. Just acknowledge that the ball was dropped. Send me a DVD from the two days and I'll be satisfied. You can keep the trash you had left over... I already have that.
01:37 PM on 01/23/2009
I never expected a cake-walk. I left myself almost 8 hours to get from RFK stadium to the purple gate. I started out at 4 AM at RFK, dressed in multiple layers against the cold, snacks in hand, I had read all the warnings, signed up for text updates, had no prohibited items on my body. I did everything I was supposed to do, and then some.
A cake-walk? NO, but I did EXPECT to get in given how early I started out my day.