Airline Survey: Southwest, Continental Are Top
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Airline Industry, Airlines, American Airlines, Continental Airlines, Customer Service, Southwest Airlines,
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Yahoo! Finance:
MINNEAPOLIS (AP) -- Airlines are doing a better job of taking care of the passengers they still have, according to a new study.
The increase came as the number of passengers dropped and airlines reduced flying. Also passengers checked fewer bags as luggage fees became more common, making it easier for airlines to keep track of the bags that remained. Enplanements on U.S. routes dropped 1.5 percent in 2008, according to the Federal Aviation Administration.
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First Posted: 05-19-09 08:03 AM | Updated: 05-19-09 12:12 PM