The A-1 police district knows all too well the plight of the homeless and the mentally ill, particularly during the winter when temperatures drop and shelters are filled. Surrounded by most of the city's main homeless programs, and home to Boston's tourist destinations, where vagrants tend to panhandle, the district has a workload that mostly involves helping the poor and needy.
Of the 74,000 radio calls the district receives each year, about 85 percent are for assistance, a majority homeless-related. Boston officials counted more than 3,800 people living across the city in streets and emergency shelters this year, and some have stayed at the station before.
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