New London Starbucks: Inside The Retailer's Posh Makeover (VIDEO)

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First Posted: 11-10-09 11:07 AM   |   Updated: 11-10-09 12:29 PM

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Starbucks has opened a new outlet in London, which departs from the ubiquitous interior familiar to customers around the world (hat tip to BrandRepublic). With a focus on "coffee theater," new and lower coffee machines have been introduced so customers can have more interaction with their barista.

Design elements like Italian leather furniture, a Belgian industrial table and Welsh oak are part of the efforts to embed the neighborhood in the store. "We wanted to elevate the overall value of what Starbucks represents," Tim Pfeiffer, Starbucks senior vice president of global design, adds in the video below.

The U.K.'s Times Online reports that this is the first of 100 "individualized" stores that the Seattle coffee retailer has planned. One local resident interviewed by the Times wasn't convinced by the new interior:

Ken Smith, 40, a designer from Tyneside, said: "This won't change anything. Simply, the coffee is just much better at Costa. Starbucks is a big US brand and people who know coffee won't be fooled by the makeover..."


Check out the "bespoke" "library setting" Starbucks was going for. WATCH:


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Starbucks has opened a new outlet in London, which departs from the ubiquitous interior familiar to customers around the world (hat tip to BrandRepublic). With a focus on "coffee theater," new and low...
Starbucks has opened a new outlet in London, which departs from the ubiquitous interior familiar to customers around the world (hat tip to BrandRepublic). With a focus on "coffee theater," new and low...
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- sfsoma I'm a Fan of sfsoma 6 fans permalink

The store is nice and all, but the coffee is still made from burnt beans.

    Reply    Favorite    Flag as abusive Posted 04:52 PM on 11/11/2009
- deluk I'm a Fan of deluk 14 fans permalink
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Fleet St LAWYERS, the bankers congregate elsewhere and prefer pubs.

    Reply    Favorite    Flag as abusive Posted 06:24 AM on 11/11/2009

How long before there is a "posh" Starbucks on both corners of the block and one in the middle of the block, all looking exactly the same?

Starbucks was cool when you could only get it in Seattle; now, I avoid them completely.

    Reply    Favorite    Flag as abusive Posted 01:36 AM on 11/11/2009
- Imzadi I'm a Fan of Imzadi 74 fans permalink
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I boycotted them ever since they became the sponsor of Morning Joke.

Fortunately, there is a wonderful alternative here almost as ubiquitous, and much better tasting!

    Reply    Favorite    Flag as abusive Posted 06:23 AM on 11/11/2009
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I want them to return to the old logo - bare breasts with nipples. :-)

    Reply    Favorite    Flag as abusive Posted 10:46 PM on 11/10/2009
- max08 I'm a Fan of max08 48 fans permalink

But Starbucks is still charging $5.00 for burnt roasted coffee, and the profits from this company go to the WB settlements because that's the owner's charity love affair. BDS.

    Reply    Favorite    Flag as abusive Posted 10:15 PM on 11/10/2009

British Women are so freaking HOT, like the coffee! Can't wait to stop in on my next visit.

    Reply    Favorite    Flag as abusive Posted 09:26 PM on 11/10/2009

So the way for starbucks to make more money is to buy classier furniture? LOL

Good luck but the economy still sucks

    Reply    Favorite    Flag as abusive Posted 09:01 PM on 11/10/2009
- kkuchenb I'm a Fan of kkuchenb 3 fans permalink

Well, I like ordinary Starbucks coffee, and I would have killed for a decent cup of coffee when I lived in England in the early 1990s. Until Starbucks showed up, "good coffee" meant Gold Blend instant.

    Reply    Favorite    Flag as abusive Posted 08:01 PM on 11/10/2009
- Tex1969 I'm a Fan of Tex1969 93 fans permalink
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Leather furniture and books will not improve upon overpriced krappy coffee.

    Reply    Favorite    Flag as abusive Posted 07:06 PM on 11/10/2009
- rcwblessed I'm a Fan of rcwblessed 15 fans permalink
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I have never minded paying extra for a superior cup of coffee, and I LUV Starbucks coffee. Just a hunch, but I'd bet that a lot of people feel the same way. Hmmm?

    Reply    Favorite    Flag as abusive Posted 09:19 PM on 11/10/2009
- Tex1969 I'm a Fan of Tex1969 93 fans permalink
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Not everyone can be accused of having discerning taste.

    Reply    Favorite    Flag as abusive Posted 09:26 PM on 11/10/2009
- Hart I'm a Fan of Hart 3 fans permalink
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Yep ... haters can spew all they want and lament the tastes of their fellow citizens, but for whatever reason, Starbucks is successful and ain't going nowhere ... but neither is the appeal of our superiors in informing us all of how bad the coffee we love actually is. Thanks for the info guys. You rule.

    Reply    Favorite    Flag as abusive Posted 01:59 AM on 11/11/2009

What is a Lie Berry? At 49 seconds in, this dolt says he has books in the basement to create a lie berry experience. Try Bookstore or Book lounge if you cannot say library! That is my recommendation to you Mr. Timmy Pfeiffer!

    Reply    Favorite    Flag as abusive Posted 05:04 PM on 11/10/2009

The best coffee in London is still at Cafe Nero. Costa is quite good, too.

    Reply    Favorite    Flag as abusive Posted 04:51 PM on 11/10/2009
- ElBorba I'm a Fan of ElBorba 14 fans permalink
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More interaction with the barista's huh?

Just be careful that you don't distract them when they're putting your cup under the spout and pushing the "Dispense Shot" button!!

    Reply    Favorite    Flag as abusive Posted 04:44 PM on 11/10/2009
- learntofly I'm a Fan of learntofly 228 fans permalink
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Is this an ad?

    Reply    Favorite    Flag as abusive Posted 03:17 PM on 11/10/2009
- KriTiKiT I'm a Fan of KriTiKiT 42 fans permalink
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so they actually sprung for real home furniture.­.. how shiny

    Reply    Favorite    Flag as abusive Posted 03:00 PM on 11/10/2009
- roger37 I'm a Fan of roger37 21 fans permalink

Good Grief. Looks like cheesy Danish Modern from the 1950's.

    Reply    Favorite    Flag as abusive Posted 02:41 PM on 11/10/2009

...thought the same thing. Also, kinda reminded me of my high school library circa 1980. Not too attractive.

    Reply    Favorite    Flag as abusive Posted 02:22 AM on 11/11/2009
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