Is the Bank of America website down for you?
The timing has made the problem even greater, as thousands try to log in to check their accounts before the end of the month (Monday is Feb. 1) and pay end-of-the-month bills.
Business Insider notes that the company's Twitter account has downplayed the issue, insisting the site works but is only having problems for some people.
That account, @BofA_Help, has been assuring people via replies that its tech team is hard at work to address the problem.
Some bloggers are already weighing in with their disgust. One blog even claims B of A is having an "online PR crisis" by not properly relaying information and informing consumers.