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Communications Expert Calls Toyota's Recall 'The Worst-Handled Auto Recall In History'

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If you Google Toyota, among the first things that pop up is an ad slugged "Toyota Recall News." That's accompanied by links to and a Web site about the new Prius. With just a few more clicks, you'll find hundreds of news reports that the car company's faulty accelerators have been linked to 19 deaths.

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