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Plaza Hotel's iPads: Will They Kill The Need For A Concierge?

First Posted: 06/25/10 12:54 PM ET Updated: 05/25/11 05:55 PM ET

Plaza

Starting in September, each room at New York's Plaza Hotel will have an iPad, according to Hotel Chatter.

The iPads will control your entire stay, from room service to wake-up calls, and will have newspaper services and destination guides for travelers. Plus, visitors will be able to download a Plaza app to their PDA's to make requests through their own devices (so why they are investing in iPads is up for debate).

It's an interesting tact for a hotel to take: put a computer in people's hands and people become irrelevant. Wonder if this will end up saving them salary money...

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Filed by Kate Auletta  |