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Google CEO Eric Schmidt's Most Controversial Quotes About Privacy

The Huffington Post     First Posted: 11/04/10 09:40 AM ET   Updated: 05/25/11 07:10 PM ET

Google could face huge fines and loss of customer trust as a result of its recent privacy stumbles. In October, the Internet search giant admitted that its Street View cars had collected personal emails, passwords and more over unsecured Wi-Fi connections. In September, the company confirmed that a Google engineer was fired for accessing personal data of users, four of whom were minors.

For years, users and watchdog organizations have voiced their concerns about Google's privacy policies and its control over users' digital lives. Google CEO Eric Schmidt has frequently addressed these concerns, but he hasn't always alleviated fears.

Schmidt's statements about privacy sometimes seem to conflict with Google's "Don't be evil" mantra, and his predictions about the future of tech sound startlingly invasive to some.

Although Schmidt has claimed that some of his controversial remarks have been jokes, he has also admitted to misspeaking and stoking anxieties.

See our roundup of Schmidt's most controversial quotes about privacy below. Do you think his statements are reasonable? Worrisome? Tell us what you think in the comments below.

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  • "Google policy is to get right up to the creepy line and not cross it," Schmidt <a href="http://www.theatlantic.com/technology/archive/2010/10/googles-ceo-the-laws-are-written-by-lobbyists/63908/" target="_hplink">told</a> the <em>Atlantic</em> at the Washington Ideas Forum in October 2010. He went on, speaking about the future of search, <blockquote>With your permission you give us more information about you, about your friends, and we can improve the quality of our searches [...] We don't need you to type at all. We know where you are. We know where you've been. We can more or less know what you're thinking about.</blockquote>

  • "I actually think most people don't want Google to answer their questions [...] They want Google to tell them what they should be doing next," Schmidt <a href="http://online.wsj.com/article/SB10001424052748704901104575423294099527212.html?mod=WSJ_Tech_RIGHTTopCarousel_1" target="_hplink">said</a> in an interview with the <em>Wall Street Journal</em> in August 2010.

  • "If you have something that you don't want anyone to know, maybe you shouldn't be doing it in the first place," Eric Schmidt <a href="http://www.huffingtonpost.com/2009/12/07/google-ceo-on-privacy-if_n_383105.html" target="_hplink">told</a> CNBC's Maria Bartiromo in a December 2009 interview.

  • In August 2010, the<em> Wall Street Journal</em> paraphrased Schmidt's <a href="http://online.wsj.com/article/SB10001424052748704901104575423294099527212.html" target="_hplink">vision</a> of online life: <blockquote>"I don't believe society understands what happens when everything is available, knowable and recorded by everyone all the time," [Schmidt] <a href="http://online.wsj.com/article/SB10001424052748704901104575423294099527212.html" target="_hplink">says</a>. He predicts, apparently seriously, that every young person one day will be entitled automatically to change his or her name on reaching adulthood in order to disown youthful hijinks stored on their friends' social media sites.</blockquote> During a September appearance on the <em>Colbert Report</em>, Schmidt <a href="http://www.huffingtonpost.com/2010/09/22/eric-schmidt-colbert-repo_n_735003.html" target="_hplink">said</a> the statement was a joke. "It just wasn't a very good joke," he admitted. "The serious goal is, just remember, when you post something, the computers remember forever."

  • 244,000 German citizens <a href="http://www.huffingtonpost.com/2010/10/21/google-244000-germans-say_n_771064.html" target="_hplink">objected</a> in October 2010 to having their homes shown on Google Street View, which will launch in Germany in November 2010. The following day, <a href="http://digitaldaily.allthingsd.com/20101025/schmidt-dont-like-google-street-view-photographing-your-house-then-move/" target="_hplink">reports</a> All Things Digital, Eric Schmidt <a href="http://parkerspitzer.blogs.cnn.com/2010/10/22/google-ceo/" target="_hplink">appeared</a> on CNN's <em>Parker Spitzer</em> and allegedly said that people who take issue with their homes appearing online “can just move” after Google cars photograph their homes or businesses.

  • In a September 2008 interview with <a href="http://www.mckinseyquarterly.com/Googles_view_on_the_future_of_business_An_interview_with_CEO_Eric_Schmidt_2229" target="_hplink">McKinsey Quarterly</a>, Eric Schmidt spoke of an all-knowing technology of the future that would be a dominant force in users' lives. "When people have infinitely powerful personal devices," Schmidt said, <blockquote>connected to infinitely fast networks and servers with lots and lots of content, what will they do? There will be a new kind of application and it will be personal. It will run on the equivalent of your mobile phone. It will know where you are via GPS, and you will use it as your personal and social assistant. It will know who your friends are and when they show up near you. It will remind you of their birthdays. [...] When you go to school it will help you learn, since this device knows far more than you ever will.</blockquote>

  • "In a world of asynchronous threats, it is too dangerous for there not to be some way to identify you," Schmidt <a href="http://www.huffingtonpost.com/2010/08/10/eric-schmidt-privacy-stan_n_677224.html" target="_hplink">said</a> at the 2010 Techonomy conference, arguing that there were dangers to having complete anonymity online and that governments may eventually put an end to anonymity. "We need a [verified] name service for people," he said. "Governments will demand it."

  • At Google’s Zeitgeist conference in May 2010, Eric Schmidt addressed concerns over Google's Street View cars, which had recently been revealed to have collected personal data over unsecured Wi-Fi connections. "No harm, no foul," Schmidt reportedly <a href="http://www.timesonline.co.uk/tol/news/uk/article7130067.ece" target="_hplink">said</a> of the incident, according to The Times of London. “A relatively small of data was collected and this was not authorized [...] We stopped driving immediately. There appears to be no use of data. It’s sitting on a hard drive. [...] We will not delete [the collected data] until ordered to do so.”

  • During a November 2008 conference sponsored by the New America Foundation, Consumer Watchdog <a href="http://www.youtube.com/watch?v=NKybBlEjSyk" target="_hplink">suggested</a> that Google should implement better privacy measures for customers. Eric Schmidt <a href="http://www.youtube.com/watch?v=NKybBlEjSyk" target="_hplink">responded</a> by saying that implementing the strictest safeguards "slows everything down." "Ultimately," Schmidt went on, "we're not going to do anything that disadvantages speed."

  • In August 2008, Schmidt took the stage with MSNBC's Rachel Maddow at the Council on Foreign Relations. When Maddow asked, "How can we trust Google?" Schmidt <a href="http://www.youtube.com/watch?v=xwq7le9zSv0" target="_hplink">responded</a>: <blockquote>We do worry that as this [personal] information gets collected, it becomes a treasure trove. [...] In the worst possible case [...] we know everything you're doing and the government can track you.[...] Part of the way I answer the question "How do you trust Google?" is the moment we did something untrustworthy to any one of you, everyone of you would know within 5 nanoseconds, and it would be come the conversation in the room and you all would move very quickly to a competitive choice.</blockquote>

  • In an <a href="http://faz-community.faz.net/blogs/netzkonom/archive/2008/05/26/eric-schmidt.aspx" target="_hplink">interview</a> with a German website in May 2008, Schmidt spoke of the possible need for more and better consumer data protection. "We have the most advanced data protection and privacy policies in place," he <a href="http://faz-community.faz.net/blogs/netzkonom/archive/2008/05/26/eric-schmidt.aspx" target="_hplink">said</a>, adding, "There is always room for improvement. At this stage from our perspective we think what we do is correct. But the industry is suffering from the fact that the people don´t necessarily do what they are saying they are doing."

  • "[Google has] made it easy for you to delete a phone number or credit card number without asking why so you can help protect yourself," Schmidt <a href="http://www.bruceclay.com/blog/2006/08/a-conversation-with-google-ceo-eric-schmidt/" target="_hplink">said</a> at the August 2006 Search Engine Strategies Conference. He went on: <blockquote>[...] Google is simply an aggregator of information. The people who publish that information better have a good reason for printing it. A little bit of judgment helps a lot. We worry a lot about this because we want Google to be used to be a positive force in the world." </blockquote>

  • “We are very early in the total information we have within Google," Schmidt <a href="http://www.ft.com/cms/s/2/c3e49548-088e-11dc-b11e-000b5df10621,dwp_uuid=e8477cc4-c820-11db-b0dc-000b5df10621.html" target="_hplink">told</a> the Financial Times in May 2007. Schmidt went on to predict how he thought Google might look in five years: <blockquote>The algorithms will get better and we will get better at personalisation. [...] The goal is to enable Google users to be able to ask the question such as "What shall I do tomorrow?" and "What job shall I take?" [...] We cannot even answer the most basic questions because we don’t know enough about you. That is the most important aspect of Google’s expansion.</blockquote>

  • Schmidt shared a vision of the future during TechCrunch Disrupt conference in September 2010. "It's a future where you don't forget anything," he <a href="http://www.huffingtonpost.com/2010/09/28/eric-schmidt-techcrunch-disrupt_n_742034.html" target="_hplink">said</a>. "In this new future you're never lost...We will know your position down to the foot and down to the inch over time...Your car will drive itself, it's a bug that cars were invented before computers...you're never lonely...you're never bored...you're never out of ideas." Schmidt called this scenario "an augmented version of humanity."

  • "The best thing that would happen is for Facebook to open up its data," Schmidt <a href="http://online.wsj.com/article/SB10001424052748704285104575492440245394392.html#ixzz13O8iWIMK" target="_hplink">told</a> an audience at Google's September 2010 Zeitgeist conference. "Failing that, there are other ways to get that information."

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Google could face huge fines and loss of customer trust as a result of its recent privacy stumbles. In October, the Internet search giant admitted that its Street View cars had collected personal emai...
Google could face huge fines and loss of customer trust as a result of its recent privacy stumbles. In October, the Internet search giant admitted that its Street View cars had collected personal emai...
 
 
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06:09 PM on 11/07/2010
I think Google could become a very dangerous organisation if it really holds all this personal information on us.
09:56 AM on 11/07/2010
Does anybody still believe that Google is not evil?
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jsgaetano
"Conservative" is not a political party, genius.
02:41 PM on 11/08/2010
Them constantly chanting "Don't Be Evil" has always sounded like a coverup to me.
 
Especially when you see their history of over-collecting data, making sure every search is tied back to a MAC address, etc.
 
If a person understands the technical repercussions of what Google is doing, they're really, really creepy.
04:37 AM on 11/07/2010
They are collecting God knows what about us until the inevitable point in the not so distante future when Google is going to reveal their true intentions and power. Say hi when this happens please. Thanks.
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jsgaetano
"Conservative" is not a political party, genius.
02:47 PM on 11/08/2010
It's pretty simple to see what was done.
 
Back under George Dubai Bush, conservatives were pushing for a "Total Information Awareness" program which would let the NSA collect every kind of information they could get their hands on... but even the Gooper's Rubber Stamp Congress balked at that level of Constitutional violation (and these were people who truly believe there isn't a right to privacy, which is what their assaults on Roe v. Wade are based upon).
 
So instead of having TIA run by the NSA... the conservatives simply decided to have a privatized mega-corporation run the program.  Another advantage (to them) of doing it that way is that while the NSA is ultimately beholden to We The People... Google is beholden to nobody.  If they want to collect tons of information, and sell that data to China so they can execute dissidents... well, there's nobody to say they can't. 
 
Google doesn't have to care about insignificant things like human rights or the US Consitution, because they're a multi-billion dollar corporation.
09:25 PM on 11/06/2010
Why are we surprised? Google is a CORPORATION. Their main objective to make a PROFIT quarter after quarter, not to protect the public's privacy

- don't you just love free market capitalism? :(
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Jeffrey Simons
Yoga Teacher
12:58 AM on 11/06/2010
The question that google needs to ask itself is not can we do it but should we do it. They seem to have no moral centre.
RTIII
Poster of over 0.0135% of all HufPost comments
03:48 PM on 11/05/2010
Once again, HP editors have slightly missed the correct question.

ALL of these remarks are "understandable", given who they are coming from.

The real question is, do these remarks represent things that are benign or dangerous.

Nearly all of them are VERY dangerous for a democracy, and most of them are strongly anti freedom.
01:03 AM on 11/05/2010
The idea that you can escape your Facebook antics by changing your name is false. That feature which lets you select your friends faces in photographs is the feed for facial recognition algorithms that will be able to find you under any name. What this is about is a fundamental transformation of society and culture. The good news is that materials which could blackmail a person in previous time will become so common as to become totally devalued, as has already been happening for decades (celeb sex tapes leading to job offers e.g.) the bad news is that this will foster a collapse of long term social values, which are so ubiquitous they probably exist for a good reason.
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JuanGuapo
11:44 PM on 11/04/2010
If you don't like Google, stop using their products.

Considering all the good Google does, esp. for education and students, it'll be a while before I do.
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SilentSolidarity
So what do you need? Besides a miracle.
01:09 AM on 11/05/2010
True. It's not that you have a choice. I depend on Google Maps that helps me to plan a transit route.
11:27 PM on 11/04/2010
The next social networking company that offers 'extreme' privacy protection will flourish and do to facebook and google what they did to myspace.
01:03 AM on 11/05/2010
The problem is that its easy to say they have that privacy protection, but what's going on behind the scenes?
09:46 AM on 11/05/2010
But they won't even say that as of now. Time to rebel.
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OldCowboy
Against stupidity the Gods contend in vain.
06:28 PM on 11/04/2010
This is why I don't use google as a search engine or google chrome as a browser.
03:48 AM on 11/05/2010
youre missing out...lol.. chrome is BLAZING fast and there is no search engine as versatile as google.... not to mention they treat employees all around the world with respect and give them fair salaries..

i dont like what they do sometimes, but they have to have some level of ruthlessness to compete in modern times...

the one deal breaker for me is if google actively begins to block net neutrality... they can have my anonymous regional information.. as long as they give me equal bandwidth..
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Sean Laney
05:17 PM on 11/04/2010
What is wrong with having a personal digital assistant?
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Sandgnat
Embrace the Lunacy
04:16 PM on 11/04/2010
I predict that 15 years from now, Erichscmidt will be a synonym for 'creepy nerd'
RTIII
Poster of over 0.0135% of all HufPost comments
03:51 PM on 11/05/2010
Too late, already is.