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New CIO Steven VanRoekel Describes His Biggest Challenge: 'Doing More With Less'

Cio Steven Vanroekel

First Posted: 08/04/11 09:00 PM ET Updated: 10/04/11 06:12 AM ET

When he takes office as the second-ever U.S. Chief Information Officer on Friday, Steven VanRoekel will be expected to manage the government's information technology strategy in a way that boosts openness, security and productivity -- all while the government faces over $2 trillion in spending cuts.

"Doing more with less" will be the biggest challenge he faces in his new role, VanRoekel said during a call with reporters. He will be replacing Vivek Kundra, who is leaving for a fellowship at Harvard University after two years at the post.

VanRoekel will oversee an information technology budget worth $80 billion -- more than Microsoft's total revenue last year -- but he must also make do with decreased funding for efforts like the Electronic Government Fund -- a program that spearheaded online transparency initiatives like usaspending.gov -- which saw its budget slashed from $34 million to $8 million.

Though the economics have changed, he said that people inside and outside the government are asking technology to do more for them than ever before.

"Expectations are going up both from citizens and federal employees to really have a 21st century experience," VanRoekel said during the reporter call. "We're at a unique time in the inflection of technology and use of technology."

He said that cybersecurity was also high on his list of concerns, describing it as a “very high if not number one priority," and added that he has already met with Howard Schmidt, the Obama administration's cybersecurity coordinator.

But VanRoekel did not offer specific details on how he would approach the issue, which has taken on greater importance as cyberattacks aimed at public and private institutions have escalated. On Wednesday, researchers identified a massive, global cyberspying operation that stole national secrets, emails and other sensitive information.

VanRoekel, a former Microsoft executive who had previously served as the managing director of the Federal Communications Commission, emphasized the need for the government to learn from the private sector to more effectively incorporate technology. He lamented that the government "hasn't kept pace" with many improvements in tech, such as web-based software programs, but added that he was optimistic that federal agencies could evolve.

"What I experienced in going from the private sector into government is that the pace of innovation you experience in the private sector doesn't need to slow down. Re-imagining government through the operating principles that exist in the private sector is possible," he said. "What I'm most excited about is the ability to scale that across the government."

During his tenure as the managing director of FCC, VanRoekel earned praise for growing the organization's social media presence (@FCC now has over 400,000 Twitter followers), crowd-sourcing data with help from citizens for projects like the National Broadband Map, and incorporating "Web 2.0" principles, such as open-source software and cloud computing, in the redesign of FCC's website.

Craigslist founder Craig Newmark praised VanRoekel as "the real deal" in a Thursday blog post at The Huffington Post.

"Steven's taken the job held recently by Vivek Kundra, who's done a really good job of making Federal IT more effective and saved a lot of taxpayers dollars," Newmark wrote. "Steven comes from the FCC, where I saw first hand that he's really good at the same."

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12:46 AM on 08/07/2011
I helped a Virginia CPA firm do SAS70 audits of two Medicare Intermediaries and their mainframe computer systems need complete revamping. The one in the Southeast used Excel worksheets to make up for the deficiences in their mainframe software. The one in the Northeast combined these Excel worksheets together into Microsoft Access to make the whole process more efficient.
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Jack Daniels Esq
Hold the ice
01:05 AM on 08/06/2011
Obama's spellchecker
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thaggas
JackpotFishyPoopyPants
10:45 PM on 08/05/2011
"All the Ws are still missing from the White House keyboards."
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HUFFPOST SUPER USER
Michael Arnold
I can do this all day
03:16 PM on 08/05/2011
Hello White House help desk...
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HUFFPOST SUPER USER
Aerobat
Truth through humor ... and sarcasm
05:37 PM on 08/05/2011
Helo, my name ez Peggy, how can I help u.
12:33 PM on 08/05/2011
From visiting UK government, and government-funded web-sites (with a variety of functions),
I have one suggestion to make which would benefit any American frequenting equivalent web-sites in the United States.

Produce a Federally prescribed home page design which must be used by any organization in receipt of federal funds. Recommend to states to do the same.

Require this home-page to have a number of items on it, in standard display, which you think are vital for any home-page.

Here is my one request for that design

There should be a clearly displayed e-mail address to contact said organization.
And not just ''contact us'' in small letters at the bottom)

The system for sending e-mails should NOT include some bizarre sending you round the houses clicking endless boxes like we have on web-sites in the UK.

Good luck with that.

Now here are two examples:

Keep in mind that 99.9% of people go to these two web-sites to send an e-mail:

http://www.ofcom.org.uk/

http://www.ofgem.gov.uk/Pages/OfgemHome.aspx

And remind web-site designers on pain of exile:

Homepages of governmental organizations are not MAGAZINES!
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Jack Daniels Esq
Hold the ice
12:14 PM on 08/05/2011
How to stop Obama PC from getting those pesky BSD screens
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Aerobat
Truth through humor ... and sarcasm
05:35 PM on 08/05/2011
Obama was a Mac user before he was elected. So no "Blue Screen of Death" ... Unless IT made him switch to a PC after his election to get on the White House network. But still, he was using a Mac when he was a senator so I would guess he could get to all the required government networks already.
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Silverwolf72
Are We There Yet?
11:22 AM on 08/05/2011
First thing that popped into my head how to get his VCR from flashing 12:00
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HUFFPOST SUPER USER
Gary Storch
Democracy is NOT for Sale!
10:20 AM on 08/05/2011
Another ex-corporate shill working to track and control everything that you do.
The window to democracy keeps closing and shrinking while everyone sits on their hands and does nothing.
The next upcoming elections will help decide your fate.
The people or corporations. Your choice!
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dbw53022
Fiscally conservative. Socially liberal.
07:55 AM on 08/05/2011
Now if we could only attract talent like this at the state and local levels. There are HUGE opportunities for I.T. consolidation and shared computing services that can support efficient government AND reduce costs.
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jabailo
(Participant) Texeme.Construct()
01:35 AM on 08/05/2011
Biggest challenge?

How to get them to stop using Google Apps and buy up a whole bunch of MS Office licenses...like good honest Americans should!
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jgeurian21
12:48 PM on 08/05/2011
Considering that Google spies on users of Google Apps I would really rather not have my government use them.
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hypnotoad72
Real democracy = living wages.
08:20 PM on 08/05/2011
Given the TOS of Google Apps, of which the good ones are similar to ChromeOS:

http://talkback.zdnet.com/5208-12691-0.html?forumID=1&threadID=71841&messageID=1388017&tag=content;col1

Any government working with regulated information types should have IT departments filled with knowledgeable people. 

Having said that, most companies would be better off buying a license for perpetual use or buying the software once and save the money.  Licensing fees that need to be renewed every year are needless amounts of cost as well.  And most government offices standardize on Microsoft's products... complete with the laughable "Software Assurance" program...  Now, just wait for SaaS to become the norm...
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Mister Grumpy
An Angry American
01:25 AM on 08/05/2011
Just think of the untold billions saved by not having to pay for thousands of troops in foreign countries, many of which would welcome our leaving.............
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Tarpon22
11:04 PM on 08/04/2011
His biggest concern is how to snoop everyones emails and tracking cell phones

Ron Paul 2012
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jsern
Green Party 2012
12:49 PM on 08/05/2011
I'm sure the NSA is in charge of that..
11:02 PM on 08/04/2011
Who managed the Federal government's Information Technology before there this specific post was created?
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Aerobat
Truth through humor ... and sarcasm
05:57 PM on 08/05/2011
It was just, "Every agency for itself." That became a very obvious and flaw on 9/11. As an example the FAA was passing hand written notes back and forth to transfer information between the FAA network and the military networks. The direct phone systems weren't connected between the two either, so folks has one phone in each ear when talking between the FAA and Military.

As far as equipment, there is a GSA listing that departments had to buy from but that was basically everything on the market at fixed contract pricing. It's a huge mess and we could save a lot of money if we actually had prescribed installations, software and equipment that everyone has to use. We could negotiate huge bulk contracts and really get the costs down.

Maintenance would be easier (cheaper) as well since techs wouldn't have to be prepared to service any of 1000 different types of systems.

But the most important part that DEMANDS we have an IT strategy is "Network Security." The Chinese, Israelis and others are constantly hacking our networks by coming in through the weakest link. If the network architecture were more homogeneous, it would be easier to defend.

But make no mistake about it, there is a cyber war being raged against us 24/7 by our supposed allies and enemies alike so we need to defend ourselves better.
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dadw5boys
Disabled Vietnam Vet
10:51 PM on 08/04/2011
Everyone can go and see just how much your state and all other states are getting .
Try the advance search and type in your state then scroll to the bottom of the list of results.
usaspending.gov

You can look then at some place like Texas and see how they keep taxes low by taking Billions from the U.S. Government !!!!!
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MDCA
I love America.
10:24 PM on 08/04/2011
Don't Republicans get to block this guy too?