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Mark Lindquist, Joplin Tornado 'Miracle' Survivor Who Saved Disabled Adults, Denied Workers' Comp

Joplin

Posted: 10/24/11 10:07 AM ET

By JIM SALTER, Associated Press

JOPLIN, Mo. -- By all accounts, Mark Lindquist is a hero, an underpaid social worker who nearly gave his life trying to save three developmentally disabled adults from the Joplin tornado. Both houses of the Missouri legislature honored Lindquist, the Senate resolution calling him "a true hero and inspiration to others."

But heroism doesn't pay the bills. The tornado's 200 mph winds tossed Lindquist nearly a block, broke every rib, obliterated his shoulder, knocked out most of his teeth and put him in a coma for about two months.

Lindquist, 51, ran up medical expenses that exceed $2.5 million, and the bills keep coming. He requires 11 daily prescriptions and will need more surgery.

But he has no medical insurance. Lindquist couldn't afford it on a job paying barely above minimum wage. He assumed workers' compensation would cover his bills, but his claim was denied "based on the fact that there was no greater risk than the general public at the time you were involved in the Joplin tornado," according to a letter to Lindquist from Accident Fund Insurance Company of America, his company's workers' comp provider.

That reasoning has angered Lindquist's family, employer, even lawmakers.

"I think they need to take another look at the circumstances and revisit the claim," state Rep. Bill Lant, R-Joplin, said. "What he did went beyond heroics."

Lindquist watched the skies darken on the evening of May 22 while on his way to the group home occupied by Mark Farmer, Rick Fox and Tripp Miller, three middle-aged men with Down syndrome. Soon after he arrived, a tornado siren began to blare.

Lindquist's employer, Community Support Services, had recently put workers through a tornado drill, so Lindquist and co-worker Ryan Tackett knew what to do. Because there was no basement or shelter and the residents moved too slowly to relocate, Lindquist and Tackett placed mattresses over the men for protection, then climbed atop the mattresses for added weight.

It seemed like little more than a precaution until Lindquist heard the unmistakable roar of the twister. "I told Ryan, `If you've ever prayed before, now is the time to do it,'" he said.

The EF-5 tornado was among the nation's worst ever. It destroyed more than 7,000 homes, including the group home, and killed 162 people.

Among the dead were Farmer, Fox and Miller, a fact that still haunts Lindquist.

"I loved them almost as much as I love my own kid," he said.

Lindquist's survival defies logic. After the storm, rescuers found Lindquist buried in rubble, impaled by a piece of metal. Large chunks of flesh were torn off. Bones from his shoulder crumbled as they placed him on a door used as a makeshift stretcher. He was later delivered to Freeman Hospital.

Meanwhile, Lindquist's sister, Linda Lindquist Baldwin, his son, 12-year-old Creed, and other relatives contacted every hospital within 100 miles of Joplin searching for him. None of the unidentified matched Lindquist's description.

His injuries were so severe that his slender, athletic body had become swollen and unrecognizable. He was in a coma. Finally, after three days, he was identified by tiny brown flecks in his hazel eyes.

Doctors told Baldwin that if Lindquist survived, it likely would be in a vegetative state. Even in a best-case scenario, he likely would be blind in one eye, never regain use of his right arm, and never speak or think normally, she was told.

Things got worse. Debris that got into the open sores caused a fungal infection, one that killed five other Joplin tornado victims. Lindquist overcame the fungus but remained at Freeman until June 16. Still in a coma, he was flown to a hospital in Columbia for a little over a month before being sent to a rehab center in Mount Vernon where he awakened.

Lindquist's recovery amazed doctors. His right arm remains in a sling, but he has use of the hand. The eye that was temporarily blinded has full sight. He moves slowly and has short-term memory loss, but speaks well.

Baldwin said the insurance company's decision is unfathomable because if her brother hadn't been at work, he wouldn't have been hurt. He also could have jumped in his van and driven away from the group home as the tornado approached.

Lindquist said that thought never crossed his mind.

"I could have abandoned them to save myself, but I would never do that," he said.

Jahn Hurn, CEO of Community Support Services, said the agency has asked Accident Fund Insurance to reconsider Lindquist's case. Insurance company spokeswoman Stepheni Schlinker said she could not discuss an individual claim or whether the company would reconsider.

Lindquist also could seek relief through the Missouri Division of Workers Compensation but has not yet done so because he is weighing legal options and still dealing with health issues, Baldwin said.

Amy Susan, a spokeswoman for the division, said the state could help facilitate settlement talks with the insurance company, or Lindquist could ask an administrative law judge to hear the case. That judge would decide if the company should pay the claim.

Susan said that 132 workers' compensation claims were filed after the tornado. Only eight were denied by insurance companies.

Since word of Lindquist's plight spread, people around Joplin have pitched in, donating a few hundred dollars. Baldwin said her brother is touched by the kindness, even if it barely pays for the prescriptions, much less the medical costs.

Despite lingering pain, financial strain and uncertainty about whether he'll work again, Lindquist sees good things happening in his life.

Earlier this year, he was contacted by Carolyn Stephenson Mckinlay. They met 31 years ago in her Montana hometown, where he was helping to build a water tower. He was 21, she was 16. After a brief courtship they parted ways. Both married others, then divorced.

Mckinlay found Lindquist on Facebook earlier this year, and the two decided to meet in Joplin. The tornado hit first, but Mckinlay still came. He proposed in August, and they plan to wed.

All things considered, Lindquist said he's a lucky man.

"I'm a walking miracle," he said.

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By JIM SALTER, Associated Press JOPLIN, Mo. -- By all accounts, Mark Lindquist is a hero, an underpaid social worker who nearly gave his life trying to save three developmentally disabled adults fr...
By JIM SALTER, Associated Press JOPLIN, Mo. -- By all accounts, Mark Lindquist is a hero, an underpaid social worker who nearly gave his life trying to save three developmentally disabled adults fr...
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HUFFPOST SUPER USER
erinbliss
05:25 PM on 10/26/2011
Of course they reversed their initial decision to screw this poor man! The PR nightmare this is causing them is worth the couple of million they'll pay for his recovery. Another insurance company I hope I never have the deal with!
HUFFPOST SUPER USER
Wonder Woman2
Whats a micro-bio?
01:55 PM on 10/25/2011
okay who handles the Workers Comp for that employer? He was on the job and did his job well!
12:38 PM on 10/25/2011
UPDATE. I binged the Accident Fund Ins Co website just now, at 11:30AM CST and they say they will pay his insurance benefits. It's sad the man had to go through this additional, un-neccesary torture. A claim adjuster , who probably has a rejection quato, should be retrained, or better, the system that caused the denial should be changed.
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HUFFPOST SUPER USER
Ann Cornell
11:47 PM on 11/27/2011
WC,treat claimants like dogs begging for a bone. WC forgets we were injured on job. I've been forced to visit 21 doctors, VA was a great place to work. Who would have thought house keeping would wax my chair which caused me to slip onto the floor on 2/10/05? falling not being able to get off the floor my vets tried to assist me but couldn't. another nurse aided me in standing at that time I had no feelings in my Lt thigh, followed by pain in the Rt leg which traveled from my buttock to my toes. my supervisor sent me to VA on-site doctor who drug tested, x-ray, then gave time off until further testing by my PCP. Thank God, I found out 3 disc were pressing on nerves S1-L5. I take 9 meds daily for mobility in my life. I was denied benefits because many wc doctors had to change reports due to(wc) didn't understand how the severity of my pain and effected my life"my pain had Ceased" I appealed which was good because the Law Judges Remanded WC to retro my benefits,worker comp did all demanded but w/i 24 hours I was denied benefits again. I refused to allow adjusters determine my handicap abilities.we're known by only numbers 132124465.Retrained, better the system because they can't judge all by one bad apple all isn't a bad seed therefore the outer skin should be peeled off differently in every case.
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HUFFPOST SUPER USER
AtlanticEastWest
"We have met the enemy and he is us."
10:07 AM on 10/25/2011
I am sorry but there is no use complaining about it this is how its done in our USA. Our motto is : If it exists it can be privatised. Once privatised the whatever it is must turn a profit ! All else is secondary. That is the only obligation a business has. If a business has ethics or a moral fiber then that can only be a side dish, a whimsical feature which is interesting if it affects the bottom line positively. So quit whinning and pull yourself up by your bootstraps ... oh you have only one valid arm ... well for a few thousand dollars we could chop off one of your legs making it easier for you to pull yourself up by your single bootstrap. Oh you lost your boot in the Tornado ? ... are you a socialist ?
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HUFFPOST SUPER USER
ringmaster
I know I spelled it wrong.
09:48 AM on 10/25/2011
If his employer had trained him to respond to tornados, the they obviously considered that part of his duties.
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HUFFPOST SUPER USER
catboycolo
I'll have the coffee, not the KoolAid
07:49 AM on 10/25/2011
Insurance is a great way to get rich....if you own the company.
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HUFFPOST BLOGGER
R.W. Sanders
Numerous questions, too little expertise
09:47 PM on 10/24/2011
Hopefully, Eric Cantor will have no part in this decision making process. Though rules provide a framework for one's endeavors, there are always exceptions. Too often, bureaucrats have a very limited amount of decision making power. So when they get a chance to use their power, they do. Even at the expense of common sense. I hope that this man gets justice, he deserves it if anyone ever did.
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HUFFPOST SUPER USER
Cailleach Echo
09:46 PM on 10/24/2011
I've been there twice since the tornado. No matter how bad you think it might be, its actually much much worse. Whole neighborhoods are gone. Huge brick buildings - rubble. All this time that has passed but very little rebuilding has happened because people don't have the money or the insurance.

Americans help Americans.

Every politician who voted against helping these people should be fired NOW.
HUFFPOST SUPER USER
Crystal Naritai
Statistics are my friend.
09:09 PM on 10/24/2011
At my job, (I am a social worker in a residential setting) they would never institute a crazy policy that you sit on top of a mattress to protect residents.

They did that in a TRAINING prior?! That was the best decision the employer could come up with? Quite frankly, if you are an employer for any type of care facility, and do not have reasonable precautions for common types of emergency (fire, tornado, flood) it is absolutely irresponsible to be taking care of a vulnerable population and employing individuals in that building. Funding needs to be allotted to figure out better safety plans and/or better care facilities that can handle such things.

When I was working with developmentally disabled populations on multistory building, there were very specific instructions on how to move residents to the nearest stairwell and get them out of the facility...or position them for firefighters for easy retrieval. The quickest semi equivalent I could come up with is stunts like pour water in front of the doorway so that the fire doesn't spread as fast...which is outrageously dangerous, and really doesn't do anything to protect the residents.

It is awful that the insurance company denied the claim, and it should not be denied. But, the employer should also be on the hook for having really poorly thought out safety policies for emergencies.
12:35 PM on 10/25/2011
Reasonable precautions? This was a private home, owned by the three men with developmental disabilities. There was no basement and there are no "neighborhood" shelters. The interior hallway was the best many Joplin residents had access to. This was not a "nursing home" or "care facility". The actions taken by Mark were taken by many folks that terrible evening and it was fate as to whether or not it was enough. For 160+, it was not.

Glad you had a stairwell to use, they didn't. This EF-5 literally scoured the earth clean in areas. It ripped through thousands of homes (3-4K at last estimate), destroyed a third of Joplin and spread debrie past Springfield, some 60 miles away.

These men who died were lifelong friends, who cared for each other despite their disabilities. They were employed, they earned enough for thier small house and they were happy with their lot. Know why most in Joplin didn't have basements or stairwells? The bedrock is about six inches under the soil. The only way you get a basement is to blast and most homes didn't go to that expense when they were built.

Sometimes you make the best of what you have at hand. Mark tried his best to save lives from one of the most powerful tornados in history and was told he could have done more to avoid injury. (Late Update, they reversed their decision and awarded him the work comp.)
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Add In Canadia
Egotism is a weakness
08:29 PM on 10/24/2011
Well isn't that just the insult to injury? Shatter virtually every bone in your body trying to protect people under your care, wake up from the coma to 2.5 million dollars in bills, and have your insurance company go "While are you are technically covered by our plan, our executives want to be able to buy an extra car this holiday season so you're denied."
This user has chosen to opt out of the Badges program
08:28 PM on 10/24/2011
Anybody else wonder why we need to change things? How do the GOP candidates feel about this? They should be asked about it in the next debate but it won't happen.
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HUFFPOST SUPER USER
onnyang
Preening Self-Promoter
09:14 PM on 10/24/2011
We already know...just ask Ron Paul.
HUFFPOST SUPER USER
Jim NLN
Hillary-Frank 2016
09:32 AM on 10/25/2011
Booooooooooo!
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HUFFPOST SUPER USER
Lulo
Lord Snarkist I of Aragon
04:37 PM on 10/24/2011
I had a friend whose father had a rare form of lung cancer, though he did not smoke. The ONLY treatment that there was available was a one pill-a-month experimental drug that costed about 5.430 dollars per pill. His insurance paid for it for 6 months, though eventually he succumbed to pneumonia. Not once my friend's family had to deal with the additional worry of how to pay for the medication, or go into bankruptcy, or sell their homes.

But that was back in Spain. With Universal Health Care and a $40 a month supplemental policy.
HUFFPOST SUPER USER
anonymous67
03:17 PM on 10/24/2011
America has the highest per capita health care costs in the world -- yet thousands die every year from either inadequate or missing care.

Government corruption and GREED-driven propaganda has corporate profits above of human rights. The current healthcare system is disgusting, immoral and intolerable -- American you must change.
This user has chosen to opt out of the Badges program
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03:16 PM on 10/24/2011
"his claim was denied "based on the fact that there was no greater risk than the general public at the time you were involved in the Joplin tornado,"

What a lame, bogus, pieceofchit excuse.

If you're ON THE JOB and hurt ON THE JOB, it's friggin WORKERS COMP.

End of story.
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HUFFPOST SUPER USER
onnyang
Preening Self-Promoter
09:15 PM on 10/24/2011
Yep...
This user has chosen to opt out of the Badges program
03:01 PM on 10/24/2011
In my state the insurer would not be allowed to deny on that ridiculous ground. But I live in a blue state.
09:02 PM on 10/24/2011
More like you live in a bubble...look at the past umpty national elections - Missouri is always a swing state, because they are neither staunchly conservative nor lock-step liberal. Much like Ohio.