iPhone app iPad app Android phone app Android tablet app More

Reed Hastings' Netflix Stock Options Slashed After Bad Year

Reed Hastings Netflix Stock

MICHAEL LIEDTKE   12/22/11 04:27 PM ET   AP

SAN FRANCISCO — Netflix CEO Reed Hastings will pay a $1.5 million penalty for blunders that alienated the video subscription service's customers and pulverized its stock.

The punishment will be delivered with a 50 percent reduction in his stock option awards next year, according to regulatory documents filed Thursday. Instead of the $3 million stock option allowance he received this year, Hastings will get $1.5 million in 2012. His base salary will remain unchanged at $500,000.

It would have been difficult to make a case for giving Hastings a raise coming off a year in which his decisions transformed Netflix from Wall Street darling to bum. The company's stock price plunged, and subscribers fled in a rebellion against a U.S. price increase of as much as 60 percent. The aftershocks of the subscriber exodus are expected to saddle Netflix with a net loss next year, the first time that has happened in a decade.

Netflix Inc. declined to comment on the changes to Hastings' compensation.

Hastings has repeatedly taken the blame for mismanaging the announcement of the price increase in July and then making things worse two months later by trying to spin off Netflix's DVD-by-mail rental service into a separate website called Qwikster. Since scrapping that idea in October, Hastings has been trying to repair some of the damage.

That will probably take a while. Netflix's stock price has plunged 75 percent since mid-July to wipe out $12 billion in shareholder wealth. The backlash surprised and humbled Hastings, who revealed at an investor conference this month that he once thought Netflix's stock would hit $1,000. Netflix's stock gained $2.87 Thursday to close at $73.84, down from its July high of just under $305.

The stock's downfall elicited some gallows humor from Hastings on his Facebook page. "In Wyoming with 10 investors at a ranch/retreat. I think I might need a food taster," Hastings posted two days after announcing his Qwikster plan.

Hastings' missteps also have cost Netflix at least 800,000 subscribers. That's how many customers Netflix lost during the July-September period. Netflix has said the exodus extended into October and November, though it isn't providing specifics until it reports fourth-quarter earnings next month.

Some analysts have suggested Netflix should consider rescinding at least part of its price increase, but Hastings has brushed aside the notion so far. At the investor conference, he predicted his bad moves will eventually forgotten if Netflix's service for streaming video over high-speed Internet connections keeps growing throughout the world as DVDs slowly fade into obsolescence.

Also on HuffPost:

FOLLOW HUFFPOST TECH

SAN FRANCISCO — Netflix CEO Reed Hastings will pay a $1.5 million penalty for blunders that alienated the video subscription service's customers and pulverized its stock. The punishment will be...
SAN FRANCISCO — Netflix CEO Reed Hastings will pay a $1.5 million penalty for blunders that alienated the video subscription service's customers and pulverized its stock. The punishment will be...
Filed by Catharine Smith  | 
 
 
  • Comments
  • 942
  • Pending Comments
  • 0
  • View FAQ
Comments are closed for this entry
View All
Favorites
Recency  | 
Popularity
Page: 1 2 3 4 5  Next ›  Last »  (26 total)
02:46 PM on 02/20/2012
Reducing his salary to $1 and re-pricing his stock option price to $300/share would make me happy!
photo
HUFFPOST SUPER USER
NonPrawf
You can't see, but I have a Predictor Badge too.
08:10 PM on 12/26/2011
Netflix is the MySpace of online movie rentals.

In a few years, something new and better will come along.
12:00 AM on 12/27/2011
Possibly, but there's a difference between services dealing in user-generated content and services dealing in commercial content. If you want to compete with Netflix, you need more than a great web app and streaming video service. You need to secure contract agreements with the major television and movie producers. That's a pretty steep barrier to entry.
photo
HUFFPOST SUPER USER
Wayne Caswell
Consumer Advocate & Founder of Modern Health Talk
10:28 AM on 12/26/2011
A Regular employee who made so many big blunders would be fired, but a CEO?
This user has chosen to opt out of the Badges program
photo
02:23 AM on 12/27/2011
He probably has a golden parachute so it will cost more to let him go than remove his massive bonuses and reduce him to his base pay. Frankly, the fact that he still won't rescind even part of the cost increase for rentals shows he still doesn't get it and won't do what's best for the company. He refuses to admit he's wrong. That's a major character flaw and not one you want in a leader. They need to show the consumer that they care. He seems to have nothing but contempt for his customers. NOT someone you want running a company.
oilfield
large employer per obamacare
11:39 PM on 12/25/2011
other than threatening to send 2 bills, both services are a bargain.
10:33 PM on 12/25/2011
Mr. Hastings should realize that he is moving away from DVDs much faster than his customers. This is especially true when you consider how many more films/programs Netflix offers through the mail than streaming. Having access to so much material, even if one must wait a day or two, is a real luxury, delivered in the mailbox—and lots of people are too busy to watch more than one movie every few days. Next time, Mr. Hastings, call it “Mailflix”—and do a discount for those who subscribe to both DVD and streaming—not twice the price of either, but about 150%.
HUFFPOST SUPER USER
LVNVprog
President Elizabeth Warren - 2016
04:50 PM on 12/25/2011
A 75% decrease in Stock Prices = A 50% decrease in Stock Options. Must be New Math.
10:47 PM on 12/25/2011
Maybe, but the stock was WAY overpriced; if Mr. Hastings really thinks he had a $1,000 stock, he has more hubris than even the bad “split the service and don’t give long-time customers who opt for both a discount” decision would suggest. I am sure that the company can recover, the stock is more sensibly priced now than during the bubble, but that statement does not give me confidence in Mr. Hastings’ leadership.
02:57 PM on 12/25/2011
America's population is seeing an economic slump lasting years. Some companies, like 24 Hour Fitness, actually made the decision to lower their prices by as much as $10-15 per month. Netflix, on the other hand, thought, "Hey, great time to raise our fees!" I still use them, but if anyone's got a better option for streaming films and shows (preferably in HD) with equal or greater content, I'd love to jump ship and see this company go out of business. Hell, there are tons of companies I'd love to see out of business, nowadays. Ineptitude and unwillingness to deliver quality deserve failure.
10:48 PM on 12/25/2011
I made the other choice; stuck with the DVDs—how many movies can one watch at a time, anyway? I can always stream from other sources, and get an amazing selection in the mail.
01:38 PM on 12/25/2011
"he predicted his bad moves will eventually forgotten " THEY REALLY THINK WE ARE THAT STUPID??????? Heres a note to Netflix NOT GOING TO HAPPEN
10:41 PM on 12/25/2011
Actually, they will be—especially if they are smart moving forward—and do not abandon DVDs before their customers do. Us baby boomers are quite happy with the theoretically “obsolete” format—especially when the selection is so much better than streaming. Better planning next time, please!
photo
HUFFPOST SUPER USER
atexasdem
Pointing out the foolishness of republican voters.
02:51 AM on 12/25/2011
He was "punished" by reducing his pay to $2 million this year? Please, punish me, punish me.
HUFFPOST SUPER USER
trinity
10:08 AM on 12/26/2011
Excellent point...guess that shows how out of touch those in the 1% really are when $2 million a year is considered a "punishment"...
photo
HUFFPOST SUPER USER
Common sense for all
dare to stand up against the far right
05:33 PM on 12/30/2011
I think 99% of the population would gladly take this form of punishment, just wrong when ppl screwing up can still make more than 99% of the bottom pariahs ( according to the elite)
05:26 AM on 12/24/2011
Is it just me, or is the press consistently neglecting to report about the significant anger NF caused PRIOR to the price hikes? They made a damned bleary-eyed mess of the web page; they effectively shut down an active and happy review and critique community; they turned off avatars and buried user profiles so deep they were last seen in Beijing. They absolutely refused even to acknowledge the howls of thousands of complaints on their own forums and barely responded to adverse stories all over the place.... This went on for quite a while. I think the press is somehow blind in one eye and can't see out of the other ... kind of like Netflix.
10:44 PM on 12/25/2011
Actually, I have been happy as anything—the Web page works just fine for me, the ratings work and I can find reviews I need. I have no interest in profiles or avatars; just a place to make a list of movies that I am requesting. If the price differential had been 150% instead of 200% for the separate services, and if the mail version was to have been handled on a single bill, even if under a different name—say “Mailflix”, not the bizarre “Qwickster”—I would not have had a single complaint.
photo
HUFFPOST COMMUNITY MODERATOR
Slickone
I'm fat, I blame my silverware!
04:18 AM on 12/24/2011
Can't speak for any of the other cancelees but... Personally I'll never go back short of the price being dropped to around 10 bucks for a package of both services again.
photo
HUFFPOST SUPER USER
ILoveGreatDanes
If you can read this,my cloaking device is broken.
05:34 AM on 12/24/2011
That's not necessarily as important to me as them not jacking up the prices over and over. I would want a price guarantee. I was with them only eight months this last time and, had I stayed, I would have had two rate hikes during that time, with one of them being the 60% increase. This stock option cut couldn't have happened to a better guy.
04:42 PM on 12/24/2011
I agree. I won't come back until $10, although I know I'll never see it drop to that. I used both streaming and DVD when streaming didn't have what I wanted. However, didn't use it enough to justify $16/mo. It feels good to make a statement, and canceling was a way to do that. I missed it initially, but do not anymore. They are holding my queue for two years in case I come back. They may as well save space, and delete it all.
11:24 PM on 12/23/2011
Ouch! It's gonna' hurt alright! Imagine having your planned and regular bonus cut in half. While it probably wasn't harsh enough for such a blunder, it's going to sting bad. It's almost ironic, double ours and yours get cut in half ~ Ho Ho Ho Reed!!
This user has chosen to opt out of the Badges program
photo
08:38 PM on 12/23/2011
Am I dreaming? Pinch me!
A CEO gets punished for bad decisions? Holy crap!!!
This user has chosen to opt out of the Badges program
photo
08:42 PM on 12/23/2011
Oops, lesson to self :
read the whole story first!
esaustew
No matter where you go, there you are
07:17 PM on 12/23/2011
Let me guess...now that the stock has dropped, he can invest a big chunk of his 500,000, reverse the rates, and triple his money when the stock goes back up. Poor guy...oh please...

Yeah, I dropped the DVD's and went to 7.99 a month. Might as well just make everything available online and then jack up those prices...back to 9.99...was that a secret???
10:36 PM on 12/25/2011
I dropped the streaming, stayed at $7.99 I can’t watch more than one movie every day or two, anyway. I would have liked to see the combo offered for about $11.99, not $15.99—it is fair to pay more for the two services, but double seemed to be too much.
HUFFPOST SUPER USER
trinity
10:11 AM on 12/26/2011
True...I have no problem if they upped it a few bucks/month for both, but nearly doubling it was a bit much. Especially, when a lot of the streaming is crap. I like the foreign films they have, but that is about it....
photo
HUFFPOST SUPER USER
canoeal
Wooden Boatbuilder, Hab 3:17-18
05:48 PM on 12/23/2011
He should get shown the door, and zero stock options...