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Colorado Wildfire: Official Says Many Residents Didn't Get Fire Evacuation Call

03/29/12 02:16 PM ET AP

Colorado Wildfire
The ruins of a home destroyed by a wildfire are pictured near Conifer, Colo., on Wednesday, March 28, 2012. Two people died in the wildfire that started Monday afternoon. (AP Photo/Ed Andrieski)

CONIFER, Colo. -- Authorities say some of the residents who should have received phone calls telling them to evacuate ahead of a Colorado wildfire didn't get those calls.

Jefferson County sheriff's spokeswoman Jacki Kelley said Thursday the problem was probably caused by a software glitch.

Two people died and another is missing in the wildfire, which erupted Monday in the mountains southwest of Denver.

Authorities believe the fire was caused by a controlled burn that sprang back to life in high winds.

Officials have said 900 households got automated calls ordering them to evacuate, but some residents say they were never called.

It's not clear whether the couple who died received a call.

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DENVER, CO - MARCH 28: A man saves a scorched flag from a home destroyed by the Lower North Fork Fire March 28, 2012 in Conifer, Colorado. They are part of the State Wildland Inmate Fire team. The fire which has burned 4,500 acres has claimed two lives and over 20 homes. (Photo by Chris Schneider/Getty Images)

Filed by Matt Ferner  |