iPhone app iPad app Android phone app Android tablet app More

Foxconn Factory's Violations: iPad Factory Workers' Grievances Detailed In Report

The Huffington Post  |  By Posted: 03/29/2012 6:33 pm Updated: 03/30/2012 10:25 am

The results of an audit of three Foxconn factories that manufacture Apple products has turned up "serious and pressing" violations of Chinese labor laws, according to a report by the Fair Labor Association, a non-profit commissioned by Apple to investigate Foxconn's facilities.

A team of five to seven inspectors from the FLA visited three different Foxconn factories -- two in Shenzhen, one in Chengdu -- and spent up to five days at each conducting hundreds of interviews with workers and managers in an attempt to understand what labor problems existed at the manufacturing facilities of China's largest employer.

According to the FLA's 13 page report, the non-profit "observed at least 50 issues related to the FLA Code and Chinese labor law, including in the following areas: health and safety, worker integration and communication, and wages and working hours." (See the full report below.)

Here's an overview of the violations and discontents the FLA uncovered at the Foxconn factories:

Overtime pay policies can shortchange workers.
From the FLA report:

The assessors discovered that unscheduled overtime was only paid in 30-minute increments. This means, for example, that 29 minutes of overtime work results in no pay and 58 minutes results in only one unit of overtime pay.

Workers are being paid on time and more than the legal minimums -- but workers say it's not enough "to cover their basic needs."
The FLA writes:

The SCI assessors found that wages are paid on time and are above the applicable legal rates...Sick leave payments are higher than the local law requirement, with workers compensated 70% as opposed to the minimum law requirement of 60%. Overtime hours were also paid at the appropriate premiums...With respect to satisfaction with wages, 64.3% of workers thought that their salary was not sufficient to cover their basic needs.

Foxconn interns fall through the cracks.
Though Foxconn does provide interns with some forms of health insurance, due to Chinese labor laws, interns "are not defined as employees and legally, no employment relationship exists between the factory and the interns."

The FLA adds, "This means that the general protections of the labor law do not apply to interns, including the social security benefits that normal workers receive. While regulations applying to interns exist in Guangdong Province and the Ministry of Education has issued policy regarding interns, their employment status remains vague and represents a major risk."

Migrant workers, who make up a large share of the workers at Foxconn factories, are often unable to claim benefits, such as social security and insurance.
According to the FLA:

Social security, medical and unemployment insurance require contributions from both the employer and the employee. However, migrant workers may not be able to claim those benefits in their hometown if they retire or become unemployed. It all depends on whether the two provinces in question (where they work and where they have residence) have established the institutional mechanisms to transfer the relevant funds....At the Shenzhen facilities only 1% of the workforce are local, while the migrant workers are not enrolled in the unemployment and maternity insurance systems.

Workers don't trust safety conditions at the factories and don't have much of a say in policing (or improving) working conditions.

Workers generally felt "insecure regarding their health and safety," the FLA reports, noting also that Foxconn's safety and health committees are largely populated by individuals with ties to Foxconn management, as managers choose the people who are eligible for election to those committees. These "reactive" committees often "[fail] to monitor conditions in a robust manner" and "[a]s a result, workers remain generally unaware of committees’ existence or role, while factories’ communications are almost entirely top-down."

The FLA additionally writes:

Investigators found that workers were largely alienated, in fact or in perception, from factories’ safety and health committees and had little confidence in the management of health and safety issues. The assessment also suggests that if workers had more involvement with developing and monitoring health and safety procedures, many of the problems with implementation could be avoided.

Workers often work more than the legal limit.
Foxconn workers reported working an average of 56 hours a week and a maximum average of 61 hours a week. Though their hours often exceed legal limits, a third of workers actually said they'd prefer to work more: "When asked in the survey how they feel about working hours, 48% thought that their working hours were reasonable, and another 33.8% stated that they would like to work more hours and make more money. 17.7% of the respondents felt that they worked too much," the FLA writes.

The report also notes:

During peak production, the average number of hours worked per week at Foxconn factories exceeded both the FLA Code standard and Chinese legal limits. This was true in all three factories. Further, there were periods during which some employees worked more than seven days in a row without the required minimum 24-hour break. The root causes include high labor turnover, which undermines efficiency, and gaps in production and capacity planning.

Foxconn Investigation Report Take a look through the slideshow (below) to view some of the most surprising facts turned up at a Foxconn factory in China during a recent ABC special report.
Loading Slideshow...
  • Handmade Gadgets

    On February 21, <a href="http://www.huffingtonpost.com/2012/02/22/nightline-apple-supplier-foxconn_n_1293393.html?ref=technology" target="_hplink">ABC aired a "Nightline" segment featuring Bill Weir's visit to a Chinese Foxconn factory</a> responsible for making some of Apple's popular devices. During a tour of the factory, Weir says he "expected more robots" but in fact most of the gadgets at Foxconn are made the old-fashioned way: The high tech parts are put together by hand. For example, iPhones are assembled by hand in 141 steps. One iPad takes five days to assemble and passes through 325 sets of hands.

  • Insane Output

    Two shifts of workers toiling in 12 hour shifts can make 300,000 iPad camera modules in one day, not to mention shape sleek iPads out of "raw hunk[s] of aluminum" at a rate of 10,000 per hour. <a href="http://abcnews.go.com/watch/nightline/SH5584743/VD55173552/nightline-221-apples-chinese-factories-exclusive" target="_hplink">Image via Nightline</a>

  • 7 To A Room

    Many workers live at the factory, where they pay $17.50 per month to live 7 to a room in Foxconn dormitories. <a href="http://www.forbes.com/sites/connieguglielmo/2012/02/22/nightline-goes-inside-apple-factories-in-china/" target="_hplink">The average starting salary is $285 per month,</a> and workers must pay for their food. <a href="http://abcnews.go.com/watch/nightline/SH5584743/VD55173552/nightline-221-apples-chinese-factories-exclusive" target="_hplink">Image via Nightline</a>

  • No Free Lunch

    Workers get two hour-long meal breaks during each 12-hour shift. They eat together in a cafeteria where they pay $.70 a meal. This is about a quarter of their hourly wage. <a href="http://abcnews.go.com/watch/nightline/SH5584743/VD55173552/nightline-221-apples-chinese-factories-exclusive" target="_hplink">Image via Nightline</a>

  • Tim Cook Investigated Suicides

    In 2010, after a spate of suicides at Foxconn's Shenzen plant, then COO Tim Cook flew to China to investigate the matter. <a href="http://abcnews.go.com/watch/nightline/SH5584743/VD55173552/nightline-221-apples-chinese-factories-exclusive" target="_hplink">According to Nightline,</a> Cook put together a team of psychiatric experts to examine the issue. It was at that team's suggestion that the infamous nets were installed between the buildings to prevent suicides. There have been 18 worker suicides at Foxconn since 2010. <a href="http://www.reuters.com/article/2012/02/15/us-china-apple-idUSTRE81E1FQ20120215" target="_hplink">According to Reuters' interview with Fair Labor Association president Auret van Heerden, the group's initial findings from its audit of Foxconn</a> suggested that the suicides could have been "a function of monotony, of boredom, of alienation perhaps."

  • Young Workers

    Weir said he was surprised to see how young the workers were. He said many were in their late teens and no one looked like they could be over 30. Many had left their hometowns, oftentimes in the countryside, in order to get jobs at Foxconn. Weir also toured Chengdu and spoke with the relatives of workers who had left for jobs at Foxconn. According to Cult of Mac, <a href="http://www.cultofmac.com/147878/foxconn-employees-say-underage-workers-were-hidden-before-fla-inspection/" target="_hplink">Foxconn may have hidden underage employees</a> when the Fair Labor Association conducted its inspections. While Apple allows for workers as young as sixteen to assemble their products, those eighteen and under are afforded "special protections," <a href="http://www.appleinsider.com/articles/12/02/22/factory_workers_claim_foxconn_hid_under_age_employees_before_fla_inspection.html" target="_hplink">according to Apple Insider.</a> These include not being allowed to perform some tasks and working shorter hours than older workers.

  • Foxconn Exec Wants To Pay More

    When asked how Foxconn would react if Apple suggested doubling workers' pay, Foxconn executive Louis Woo told Weir that the company would welcome a raise for employees. "Why not?" Woo said. "That would be good for the employees and also definitely good for China and good for us."

  • Air Showers

    Workers have to wear static-proof jackets and take "air showers" to make sure the work area remains dust-free. Even one spec of dust could prove ruinous to the iGadgets' delicate innards. <a href="http://abcnews.go.com/watch/nightline/SH5584743/VD55173552/nightline-221-apples-chinese-factories-exclusive" target="_hplink">Image via Nightline</a>

  • WATCH A CLIP FROM THE NIGHTLINE SEGMENT

FOLLOW TECH

From our partners


 
 
  • Comments
  • 1,219
  • Pending Comments
  • 0
  • View FAQ
Post Comment Preview Comment
To reply to a Comment: Click "Reply" at the bottom of the comment; after being approved your comment will appear directly underneath the comment you replied to.
View All
Favorites
Bloggers
Recency  | 
Popularity
Page: 1 2 3 4 5  Next ›  Last »  (27 total)
12:54 PM on 04/09/2012
I recently read a lengthy book on the subject of Chinese labor law, and the violations described here are pretty much standard in the country. The book was called "The China Price" and I highly recommend it to anyone interested in the subject.
Working long hours in many factories is actually what the workers prefer. Many factories actually lose workers when they work within the legal allowance for hours to other factories that don't follow the rules.
The benefits portion is related more to the Chinese government's inability to set up an efficient system under which workers can claim rights. Workers can't because they're required to have a certain card permitting them to live where they work. Some of them don't get that card however, because they can't carry dual citizenship there AND in the country where they come from, or because the government simply won't allow them to. They need a job though, that's what they came for, so these factories are simply giving it to them.
Labor unions are almost non-existent in China. Factory workers who have say in their factory are few & far between. That's just the way things are. As to the pay, that's the only reason the factories are there, because the workers get paid next to nothing (average is about $160 a month) & work long hours. If Chinese workers don't like it they can form labor unions, instill a bunch of regulations, & drive all the jobs to another country like we
12:20 PM on 04/03/2012
Half of this article is talking about OPINIONS, not actual violation of laws! Worker OPINIONS such as "they don't feel that the above-legal-minimun-wage meets their basic needs" or "workers feel alienated and have little confidence in management" does NOT constitute an illegal "violation".
This user has chosen to opt out of the Badges program
photo
12:03 PM on 04/02/2012
I find it interesting that the same level of concern has not been directed at US Workers. In fact quite the opposite- animosity.
photo
HUFFPOST SUPER USER
robinchicago
02:21 PM on 04/02/2012
Are you kidding there seems to be more of an emphasis on making us more like China. How many times have you heard politicians using China as an example on how to better our ailing economy.
This user has chosen to opt out of the Badges program
photo
12:40 AM on 04/08/2012
And you think that is acceptible?
HUFFPOST SUPER USER
jstrate
09:55 PM on 04/01/2012
There are always people who benefit in the United States from these kinds of stories, but they are not the "workers." Apple will have to spend a lot of money on public relations. It can expect more determined efforts by elected public officials to shake it down for campaign contributions under one kind of implied threat or another (e.g., increased regulation; increased taxes, patent infringement, trade violations, ?) It will have to hire more expensive lobbyists. When a company has deep pockets, everybody wants to stick a hand in those pockets and grab some loot.
12:41 PM on 03/31/2012
Wouldn't you know that cutting corners, making slaves of people world wide just to make more on the profit margins. see how the rich manipuliate and put burdens on the masses just so they can make and extra buck. It will never end. its not enough to just be rich they way to be Mega rich and on the backs of the poor and down throdden. Please don't say you would do it to, cuz I wouldn't. There was a new episode of south Park on recently. It was about QVC selling cheap jewelry imported from India to ld people in the US who are on Social security. You rich owners should seriously think about what scum you really are and repent.
photo
68Namvet
Sioux, French, German, Jew, American mutt
12:10 PM on 03/31/2012
Ah - Foxconn. The new republican business and manufacturing model for the United States.
07:42 PM on 03/31/2012
It probably has more to do with http://en.wikipedia.org/wiki/Supply_chain_optimization. I qualitatively dislike Republicans, but quantitative discipline like optimizing a supply chain is not based on one's politics.
photo
Feurio
Religion poisons everything
08:35 PM on 03/31/2012
A lot of politics is based on profits.
photo
HUFFPOST SUPER USER
builderman55
Featherless Biped
10:59 AM on 03/31/2012
Apple MUST weild it's tremendous power to make this right. I have been an Apple consumer since 1984 and this is distressing. The world is watching...
06:58 PM on 03/31/2012
And Microsoft, Dell, HP, Sony, HTC, Motorola, Nokia and others who make up the majority (60%) of the manufacturing revenues that Foxconn gets are absolved from responsibility because their products are not as profitable???
photo
HUFFPOST SUPER USER
builderman55
Featherless Biped
10:17 PM on 03/31/2012
Didn't say that--these companies should all do a better job of monitoring their overseas factories. But Apple could lead the way since they have $38 billion in the bank.
07:27 AM on 03/31/2012
That is what free market ACTUALLY means: the borders are opened for money and wares. But they aresealed airtight for accountability.

If the parasitic criminal f**kheads in american corporate boards would not only get the money for slavery and child labour but also the jail time actual free market would have a chance.

As it is they can even go before a camery and claim that american workers are greedy if they want more than the average chinese slave or oakistani child. - Does the word "competitive" ring a bell? Always they tell us for american workers to be competitive we would have to accept less and work more. What they mean is that we will have to become slaves for their profit.

But that they can even say that is because they do not go to jail for slavery and child labor because they employ children and slaves outside the US. Accountability is stopped short at any border.

No wonder they make american politicians destroy the UN. Because that is the only organization working bth democratically (where the security council is not involved) and internationally. They COULD hold slavers to account even if they live in the US and employ slaves in China. - But they have gotten their wings clipped so all they can do is publicity stunts. And the reason for that is obvious: american criminal parasites NEED accountability to stop at our borders or they would go to jail for life.
HUFFPOST SUPER USER
the99pct
07:27 AM on 03/31/2012
If people do not take notice and defeat all the union busting Republican Governors in this country, these same conditions will be seen in here in US, no kidding. Labor Unions were formed with a reason, fair compensation, safe working conditions, prevent exploitation and most important outlaw child labor.
07:17 PM on 03/31/2012
I don't get it, you read the report, right? There are thousands of people lining up for hundreds of these jobs, people want to work more hours and cannot, there is no child labor and a plan to fix the other issues, none of which any of Microsoft, Dell, HP, Sony, HTC, Motorola, Nokia and others have done. It's still a factory, and factories are always going to be suckfests, but ask the workers and they want more hours, not less, and these are not forced labor camps with brainwashed employees.

Chinese workers are employed instead of robots because they are cheaper than robots. The only time a robot costs more in China than it does in the US is because of international duties and shipping costs, if any.

I agree with you that labor unions are essential the world over, but it does not mean that regional labor can survive with a huge differential in return on the investment in it. Look at car manufacturing in Germany or the US, much of the labor is highly skilled robot oversight and repair work because humans cannot economically produce auto bodies with the precision that a set of robot welders can produce it. Watch "Ultimate Factories" on the History Channel and you'll see what I am talking about. The baseline expectation of value changes in every generation, and success requires that we individually question our value, not assume a paycheck is an entitlement, otherwise the jobs will go elsewhere.
photo
Feurio
Religion poisons everything
08:37 PM on 03/31/2012
Actually, Foxconn might use 1 million within a few years:
http://www.reuters.com/article/2011/08/01/us-foxconn-robots-idUSTRE77016B20110801

Der robots do not complain:
http://www.economist.com/node/21525432
photo
phylliscooper1
still trying to figure it all out - except math
12:55 AM on 03/31/2012
Are any computers, televisions or cell phones manufactured on U.S. soil?
12:39 AM on 03/31/2012
And these are the conditions the GOP would like for American workers in American factories.
photo
HUFFPOST SUPER USER
Joe Bowers
11:51 PM on 03/30/2012
This is not news, it's simply business as usual in China. Why do you think iPads and most other product Americans use are made there? Because it's basically slave labor and it makes for cheap products. Got a problem with it? Stop buying "Made in China" otherwise it will never change.
HUFFPOST SUPER USER
ajp49
I am now doing thing and or making decision based
08:04 PM on 03/30/2012
This is the result of the right wing influence in Congress with campaign support of business lobby to pass laws that allowed tax breaks for BIG Business to Outsource American Jobs to China and other neighboring countries, while displacing American jobs in this country! For big Business, it was all about profit and greed and having access to cheap, slave labor that work under oppressive work conditions! This is exactly what took place in America's work place in early 1900's. Many should go back and read Upton Sinclair’s, The Jungle, it filled with page after page of nauseating detail he had researched that describes the horrific working conditions and abuse of child labor. Now we have allowed Big Business with tax payer breaks to outsource this horrific working conditions and child labor. Real Nice!
HUFFPOST SUPER USER
Greg Gorelick
Logic: your friend
04:28 AM on 03/31/2012
how many sony, apple, heck...cars... how many electronic consumer products are in your house? Take some responsibility.
photo
HUFFPOST SUPER USER
dwhuston
Why do people say strangers are perfect?
09:27 AM on 03/31/2012
Thats a pretty lame statement. Deflect much?
06:13 PM on 03/30/2012
As long as they make cool stuff, I'm ok with it. Oil is a different story.
photo
HUFFPOST COMMUNITY MODERATOR
Dosadi
Political agnostic
06:06 PM on 03/30/2012
"Social security, medical and unemployment insurance require contributions from both the employer and the employee."


Hmmm. I never knew China had Social Security.
photo
68Namvet
Sioux, French, German, Jew, American mutt
12:14 PM on 03/31/2012
Well - at least they have safety net programs - they are actual nets around the buildings to catch the suicide jumpers.

Sorry - can't fan you again.
photo
HUFFPOST COMMUNITY MODERATOR
Dosadi
Political agnostic
06:39 PM on 04/02/2012
Nets! Forgot about phase two of the Chinese health care plan. LOL!