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String Cheese Incident, Colorado Jam Band, Crowdsources Fans To Avoid Ticket Fees

The Huffington Post  |  By Posted: Updated: 05/21/2012 8:31 am

Ticketmaster Fees

For music fans, the main way to avoid hefty TicketMaster or other fees is to purchase tickets directly from a venue. But it's not just fans that are buying tickets at the box office--its bands too.

As the New York Times recently reported, one Colorado band, the String Cheese Incident -- a jam band with a devoted granola-and-Birkenstock fan base -- has taken fee-avoidance on behalf of its fans to a new level and recently pulled off a massive crowdsourcing feat to help its fans avoid TicketMaster fees.

The band, which is headquartered in Colorado, rallied about 50 of its fans in Los Angeles to march over to the Greek Theater and buy tickets in person -- each person could buy eight tickets -- for an upcoming show. The group bought all 400 available tickets at $49.95 each and mailed them back to the band's office. String Cheese Incident is now selling them from its website -- at face value -- though with a shipping cost of $12 per order.

“We’re scalping our own tickets at no service charge,” Mike Luba, one of the group’s managers, told the NYT. “It’s ridiculous.”

The band's tactics underscore the extreme lengths fans -- and some fan-friendly artists -- will go to get around ticket fees, which can add as much as 30 to 40 percent to the cost of a show, according to the NYT.

Much to fans' frustration, service fees and other vendor fees have just become part and parcel of concert going, bumping up the cost per ticket from a few bucks to almost $20.

Some venues have moved away from TicketMaster to other ticketing systems, such as the Fox Theatre in Atlanta, Ga., but that doesn't necessarily mean lower fees. For example, a $72 ticket to see Nicki Minaj at the Fox this summer will cost another $14.25 in fees, according to the AJC.

While getting tickets at the box office can cut down on most fees, another way to save money is to just wait until the last minute. Buyers on ticket resale website StubHub.com reported that they paid 30 percent less in ticket costsby purchasing on the day of the event, than if they had purchased tickets one month prior.

Of course, String Cheese Incident is hardly the first band to sell tickets directly to their fans. The Grateful Dead sold tickets through mail order -- a practice that ended up becoming a time-honored ritual with fans decorating envelopes for their ticket orders.

What are you doing to avoid service fees for summer concert tickets? Share a comment or email money@huffingtonpost.com.


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For music fans, the main way to avoid hefty TicketMaster or other fees is to purchase tickets directly from a venue. But it's not just fans that are buying tickets at the box office--its bands too. ...
For music fans, the main way to avoid hefty TicketMaster or other fees is to purchase tickets directly from a venue. But it's not just fans that are buying tickets at the box office--its bands too. ...
 
 
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03:33 PM on 05/22/2012
Not sure if String Cheese Incident is aware, but Brown Paper Tickets, a DIY ticketing site based on principals of Fair Trade, sells tickets to all events at just .99 flat fee (plus the credit card processing charge that the credit card companies get of 3.5%). Cost of mailing and a donation to charity type of the ticket buyer's choice is included in that .99 fee, resulting in a substantial savings from the $12.95 handling charge that String Cheese Incident fans had to pay to get their fix. http://www.brownpapertickets.com
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HUFFPOST SUPER USER
Woodn88s
funiture maker,musician,left leaning middle
12:49 PM on 05/19/2012
since when does it cost $12.95 to mail a piece of paper
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12:36 PM on 05/19/2012
The tickets were printed on slabs of lead. Pricey to ship unlike the usual featherweight paper tickets that would just require a postage stamp.
12:25 PM on 05/19/2012
Just checked Ticketmaster's site...and they are charging a $12.90 'convenience fee' and free shipping. What was the point of this, again? And why don't any of the people writing these articles bother to mention that small detail? Or why they 'can't avoid' charging $12 for shipping? Lazy reporting FAIL!
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Anybodyseenthepopos
אני כלום בלעדיהם
04:27 PM on 05/20/2012
Orwellian. A rather inconvenient "convenience fee".
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HUFFPOST COMMUNITY MODERATOR
emlr
"a man of knowledge is free"
12:14 PM on 05/19/2012
Great idea! But why does it cost $12 to ship them?
11:39 AM on 05/19/2012
I love music and used to love to goto concerts, but have not even bothered trying to buy tickets for almost a decade. Ticketmaster and stubhub should be illegal - I see no difference between them and a scalper. In fact, I prefer dealing with a scalper - better customer service.
11:32 AM on 05/19/2012
$12 shipping fee? How noble!
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lostnacfgop
Tiny Ripples of Hope from a Blue State's Red spot
11:25 AM on 05/19/2012
Fantastic idea. Ticketmaster has been a no-value-added waste of a "service" since its inception. Wish this would be replicated all over the country.
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redhillsrd
11:24 AM on 05/19/2012
Ticketmaster is basically a monopoly. WIth today's Internet I can't see why they still charge so much. They don't need all those phone banks anymore.. and the performers / venue should have this cost built in to their contract with the artist. It shouldn't cost $15 per ticket for VISA and mailing - why not use scan codes like the airlines?
10:42 AM on 05/19/2012
I'm assuming they didn't reimburse their fans for the postage it took to mail the band the tickets but now the band is demanding $12 to mail them back out? how is this making their point?? seeing how tickets are just pieces of paper, how cld it cost $12 to "ship" them? i highly doubt they're overnighting all if them.
09:47 AM on 05/19/2012
Leave it to a Financial reporter to label this band to have "a devoted granola-and-Birkenstock fan base." Christine you did zero research for this article or you're a complete buffoon. As a Stanford alumni you are a complete embarrassment most of us. This bands fans are a mix of mostly flat picking mountain music Folks and a percentage of college kids who like outdoor shows on the west coast. Have you ever been to a string incident performance? No you haven't or you wouldn't have made such a pedantic erroneous statement.
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futbol4fun
A lot of you are too obtuse to understand sarcasm
03:48 AM on 06/17/2012
Stanford huh? I'll best you were the best lawn boy in Palo Alto, though YOUR writing would have failed the entrance exams.
09:46 AM on 05/19/2012
They are charging twelve dollars for shipping the tickets? Nicki's tickets have a 14.75 fee. The difference isn't that vast. I get the point, just seems like shipping is high, wait......did the post office fees go up again this month?
09:40 AM on 05/19/2012
$12 shipping for a ticket??? Something's suspicious...
09:35 AM on 05/19/2012
My local TicketMaster outlet is now Wal-Mart..(Gack-Sploot!!)....FYI Ms. New..granola and Birkenstocks was 20 years ago..now its Keens,Chaco's,shrooms and raw food at SCI..(and your hoop)
SouthernYankeeBelle
Dream Big,Work Hard & don't let anyone tell you no
09:31 AM on 05/19/2012
Although I don't go to concerts I can understand why they charge more for tickets. Many people don't think of the overhead the venue has to pay such as employees wages if they have snack bars and the costs of the electrical things in the building and cleaning up after the concert. The venue has these overheads and they have to make their money. This is the american way of capitalism at work. People have jobs all around. The bands don't pay for all that stuff. So if the band wants to give the customers a break I'd tell them to open up their own venues and see how fast all those little extras are going to cost them and then you will see an increase in prices. Those things are the facts of life.
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cmacattack
11:45 AM on 05/19/2012
All of those costs you mentioned are in the actual ticket price which is negotiated and determined in the contract the promoters make with the venue, the band, any staff, security, etc. It's the promoters who book the venue and hopefully choose the right one that will fill up enough to cover the costs of promotion, band fees, venue fees etc. Plus the venue makes additional money off of concessions and depending on the venue those profits can sometimes be split with the promoter. Or the concessions are 3rd parties that negotiate their own contracts with the venues. The service charges that ticket agencies charge are their own and have to do with their own overhead and have nothing to do with the venue itself. Some ticket agencies charge a fair price for their service. TicketMaster on the other hand has a giant monopoly and charges WAYYYYY too much, just because they can. Luckily a lot of smaller and localized online ticket agencies are propping up and getting some decent contracts with their local venues
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Woodn88s
funiture maker,musician,left leaning middle
12:52 PM on 05/19/2012
a coke and popcorn $12
i think the venue makes plenty
SouthernYankeeBelle
Dream Big,Work Hard & don't let anyone tell you no
05:44 PM on 05/19/2012
For their employees. If people want capitalism that's what its all about.