The story of the bullied, poorly-paid, hearing-impaired grandmother of eight captured the hearts and minds (and pocketbooks) of thousands of Americans. But perhaps more important, the story typifies how democratized media and crowd-sourcing can not only keep us informed of injustice, but also can make a difference.
Ben Doernberg created a Storify that chronicled the conversations around the story on social media and featured calls to action to raise money for Karen.
Both Ben and Burt Herman, co-founder of Storify joined us for a live discussion about the profound role social media played in this developing story.
The internet's best stories, and interviews with the people who tell them. Learn more