A McDonald's employee recently hosted an IAmA questionaire on Reddit (basically an "ask me anything") about his experience working for the chain. If you're expecting him to rip apart the company, think again -- user GamesMisconduct63 actually likes his job a lot, crediting the great employees that he works with. But he was still able to share a lot of interesting tidbits about the biggest restaurant chain in the country.
While he can only speak for his location in Ohio, he sets the record straight about tampering with food. "Contrary to popular belief, NOBODY (at our location, at least) would ever, ever mess with the food that is going to a customer. That's like the biggest [expletive] move ever." If burgers are already made, this particular franchise lets burgers sit in the steamer for 10 minutes maximum. He claims it takes about an hour before the burgers lose their "structural integrity." His McDonald's (one of the top 500 in America) also has someone clean the tables in the lobby every 10 minutes as well as the floors if needed.
The worst items to prepare? Happy Meals. The employees need to know the type, the drink, fries or apple dippers, sauce if nuggets and the correct toy for a boy or girl. After that, oatmeal and iced coffee are the most time consuming.
GamesMisconduct63 is certainly a happy worker despite what he puts up with:
The management and my fellow workers are what has made it an amazing experience, and has made me look forward to going to work nearly every day. Every day is a new experience, always full of funny stories, controversies, etc. Wouldn't trade it for anything.
Other things we learned:
- The caramel apple sundae is "pretty damn good"
- A bunch of employees of the store he works at sell weed in the stock room and a bunch of kids smoke weed in the parking lot, and the employees couldn't really care less. Being a drunk customer is more annoying though because you might be creating a disturbance for other customers. In that case, you might be kicked out.
- Grilled chicken doesn't sell too well, so they can sit in the steamer for a while.
- There's a 4 pound bag of sugar per every 3.5 gallons of sweet tea
- You can't order breakfast after breakfast hours because different equipment is used. But if the manager is "chill" you might be able to get yourself a hash brown if you don't mind waiting a bit.
- Many sandwiches are assembled upside-down! Then the box is closed and flipped over.
- There is apparently some truth to secret menu items. At least when it comes to the McKinley Mac (Big Mac w/ quarter-pounder patties), Neopolitan Milk Shake (vanilla, chocolate and strawberry ice cream layered), Big McChicken (chicken patty as bun) and Biscuits & Gravy.
- The secret to those "delicious" sausage biscuits? The high fat, sugar, sodium and carbohydrate levels, of course.
8. Pizza Hut
7. Dunkin' Donuts
6. Taco Bell
$7B <em>Photo by <a href="http://www.flickr.com/photos/mikebaird/6507312829/" target="_hplink">Flickr user: mikebaird</a></em>
$8.11B <em>Photo by <a href="http://www.flickr.com/photos/phlyingpenguin/147525233//" target="_hplink">Flickr user: phlyingpenguin</a></em>
4. Burger King