Last year, I moved into a giant one-bedroom with level floors, six windows, three closets, and no mice. It’s wonderful, and I love living there. This came after four years of your standard apartment nightmares: roommate tension, pest infestations, and unwelcome sexual advances from landlords. It was time to stop settling, and really like where I lived. I found an apartment, fell in love, and after some negotiation, agreed to pay $1,325 a month for it. That’s much more than what I’d normally pay, but for once, I needed real closet space. I deserved level floors.
Then the thing that happens to most of us occurred a year later: I received a renewal lease with a drastic rent increase I wasn’t prepared to pay. First year leases are priced low to fill the unit quickly. Then landlords assume you’ll be too broke and/or lazy to move, so they increase the price, make their money back, and don’t have to paint the walls again. So far, you’re losing this game. Luckily, it really is possible to satisfy both parties, as long as you have some room to negotiate.
Negotiating seems like it’s going to be all power play and body language tricks—saying things like, “You’re breakin’ my balls, here!”
In reality, it’s a discussion about how to make both you and your landlord happy—they don’t want you to move out, they just want more money and not to have to find a new tenant. I have no advice about how long to draw out the negotiation, whether to low-ball, or when you should accept a final offer. You’re the best judge of what you can afford, what’s fair, and how much negotiating you are willing to do. Here are some tips.
1. Start the conversation. A good opener is, “I received the renewal, and I’d love to stay in the apartment but the suggested increase is too high for me. I’d like to discuss the terms and find something we’re both happy with.” Whether you call/visit/email depends on how accessible your landlord is and how good or bad you are at talking to people.
2. Know what your apartment is worth. Request a rent history for your apartment (in New York City, this is a standard request of the housing authority; I’m not sure about other cities). Ask your neighbors what they pay, check out similar apartments in the neighborhood. Then mention that either your apartment isn’t worth what they’re asking for, or that you could easily find a similar but cheaper place. If you really want to get into it, research your local rent laws and guidelines, and check that the increase is legal. Your landlord might stress that the increase is below what’s legal—that doesn’t mean it’s appropriate, and certainly doesn’t mean you have to feel grateful.
3. Learn something, even one small thing, about the market that works in your favor. Find out if property values went up or down in your neighborhood, and find out how that compares to the national or city average. Another great one is vacancy rates—an increasing vacancy rate in the area is a major vulnerability for your landlord.
4. Show off what a great tenant you are! You don’t even have to be that great, you just have to point out the bad things you haven’t done. Note that you haven’t burned the place down, bounced a check, disturbed the neighbors, snuck a pet in, or broken a window. If you have done these things, you’ll get no judgment from me, but you should skip this point in the negotiation.
5. Try to extend your lease. Many large realty companies don’t offer multi-year leases because vacancy and replacing tenants isn’t a big threat for them. But for smaller companies or families, guaranteeing that you’ll stick with them might be worth more than an increased rent.
6. Offer money up-front. Like Tip No. 5, this usually won’t help you out if your landlord is a large company and/or super rich. But for small companies and families, several hundred in the pocket is worth more than a grand spread out over a year. Offer to pay your first 3 months up-front in exchange for a lower rent increase. On a related note, you can also offer to push your payment date to before the 1st of the month.
7. Provide services for the home or building. This could mean that you offer to make some repairs on your own, or that you agree to be on-call for helping out other tenants. This requires being handy, as well as having a flexible schedule. BRAINSTORM: Become an informal doorman and commit to being around during the work week to sign for everybody’s packages. I have not heard of people doing this, but I would pay money for that.
8. Come up with some requests. Would you be willing to pay the increased rent if they’d just replace those awful, drafty windows? Or the crumbling grout in your bathroom? What if they agreed to bring an exterminator twice a month instead of once? How about access to the backyard? If you can’t get your landlord to budge on the money, they might be willing to do something else. This is a good time to think of new perks along with maintenance items you weren’t sure you had the right to ask for.
Not all of these tips are going to apply to you. Pick and choose what makes sense, and work it into a nice little email, letter, or script. Here’s an example for you:
August 6, 2012
I am writing in regards to the renewal of my lease at XX Xth Street, apartment X.
Since moving into the building last year, I have been a consistent tenant with a great payment record. I have not incurred any late fees or bounced any checks, with the exception of an incident in July when I was subject to identity theft. This issue has been resolved, and I believe it is noted in your records. Additionally, I have not damaged the unit in any way or required extra maintenance. I’ve really enjoyed living there and take very good care of the space.
The rent in the lease renewal paperwork is a 13.2% increase from what I am paying now, which is quite large and I believe unfair. My monthly payment would jump from $1,325 to $1,500 (and would then increase again the following year). This increase would cost me over $2,000 in the first year alone. At this rate, the cost of moving would be significantly lower than staying put. Also, for $1,500 per month, I could rent an apartment of similar size in the same neighborhood with newly refurbished appliances and surfaces, or in an elevator building, or with in-house laundry facilities.
I suggest structuring the renewal lease in one of the following ways:
1. A two year lease, with monthly rent of $1,350, with first 3 months of rent paid up-front on October 1.
2. A two year lease with monthly rent of $1,375, wherein the landlord agrees to replace window locks and reimburse tenant for cleaning supplies for the building lobby (the building lobby smells of cat urine consistently)
Additionally, I would be happy to alter the terms of my lease to reflect a payment deadline on or before the first of each month. Currently, late charges are not applied until the 10th.
Since my original lease was accepted, my credit standing and financial stability have improved significantly, indicating how responsible I have been and will continue to be. By keeping me in the building at the rates I suggest, you are ensuring a full, on-time rent payment each month and a much greater chance of securing another two-year lease in 2014. You will also save yourself the hassle and cost of finding a tenant in October, after the busy season of apartment hunting has already come to a close.
I look forward to continuing the conversation and hearing from you shortly.
That’s the letter I sent a couple weeks ago to my landlord. I had to call and pester a few times to get a response, but when I heard back, they were willing to take $1,400 per month and they agreed to take care of the cat urine smell! For me, that was worth staying in the same place. Moving is the worst, and I’ll happily pay $75 per month not to do it.
Ellen Smith still can’t get over the fact that her floors are level.
Also on HuffPost:
Car dealerships are one place where price negotiations are expected. While sales staff like to focus on monthly payments, it's smarter to negotiate the overall price, <a href="http://moneyland.time.com/2012/08/13/12-things-you-should-always-haggle-over/#1-cars" target="_hplink">according to <em>Time</em></a>. If you're buying a used car, always be sure to look up the vehicle's actual Blue Book value. Have the car inspected and haggle for a lower price if it needs servicing.
The <a href="http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea09.shtm" target="_hplink">FTC advises consumers</a> to shop around and negotiate all mortgage rates and fees, and doing so can save thousands of dollars. Those with good credit scores can often negotiate for a lower APR, while everyone should discuss lowering or eliminating certain <a href="http://www.lender411.com/five-mortgage-closing-costs-you-can-negotiate-lower/" target="_hplink">closing fees</a> and processing charges.
Monthly rent rates are totally negotiable, especially when you're renewing a lease. "If you pay on time every month, it'll be worth it for your landlord to offer you a better rate than to take a gamble with a new tenant," says HuffPost Money Editor Emily Cohn.
Customers often get caught by surprise when their monthly service charges skyrocket due to expired promotional rates. "Generally, keep track of what competitors are currently charging new customers, and indicate to your current provider that you are considering switching. Tell them the deal you saw, and ask them to match or beat," Edgar Dworsky, founder of ConsumerWorld.org <a href="http://moneyland.time.com/2012/08/13/12-things-you-should-always-haggle-over/#11-phone-tv-and-internet-service" target="_hplink">told <em>Time</em></a>.
Credit Card Fees
While not everyone is capable of haggling for a lower interest rate, you may have luck negotiating out of penalty fees, especially if you're generally a good customer. If you're looking into opening a new card, be sure to <a href="http://www.investopedia.com/financial-edge/0711/7-Fees-That-You-Should-Always-Negotiate.aspx#axzz24lTQxmHG" target="_hplink">mention competitors' offers and rates</a> to the company representative.
Customers can often negotiate the elimination of annual fees or registration costs when beginning or renewing memberships. Often, the <a href="http://moneyland.time.com/2012/08/13/12-things-you-should-always-haggle-over/#12-subscriptions-and-memberships" target="_hplink">threat that you may take your business elsewhere</a> is enough to bend a customer-service rep into giving you a deal, according to <em>Time</em>.
Home And Yard Maintenance
With the home <a href="http://www.huffingtonpost.com/2012/07/06/june-jobs-report-unemployment-rate_n_1653579.html" target="_hplink">construction industry still struggling</a>, maintenance workers are more willing to negotiate prices for services. Discuss <a href="http://finance.yahoo.com/news/pf_article_111978.html" target="_hplink">opting for lower-cost materials</a> and discounts on labor, advises Yahoo Finance.
Be sure to inspect clothes off the rack before bringing them to the checkout counter. If you find a pull or a small stain, pointing it out to a salesperson might snag you a discount on the item.
If you're going to haggle on anything, it should be on used goods. You should take the price tag at a garage sale or antique shop as a suggestion.
Much like credit card companies, travel sites compete with each other for customers, so make sure to shop around before booking a vacation. If you're using a travel agent, don't be afraid to reference deals you find online. If a travel site or agent won't <a href="http://moneyland.time.com/2012/08/13/12-things-you-should-always-haggle-over/#8-vacation-lodging" target="_hplink">budge on the per-night rate</a>, they may offer a deal on transportation or throw in a perk, like a spa service.