American Airlines is looking into why a flight was delayed Wednesday and whether or not the squabbling of two flight attendants was responsible for inconveniencing travelers.
"American Eagle flight 3823 from New York JFK to Washington Reagan was delayed on Wednesday afternoon because of a disagreement between two flight attendants prior to departure," an airline spokesman told HuffPost Travel in an email. "The aircraft returned to the gate to switch flight attendant crews and the flight departed a short while later. We're looking into the matter and apologize to our customers for the inconvenience."
The American Airlines flight from New York's JFK to Washington, D.C. was delayed nearly four hours yesterday after two flight attendants having a verbal altercation forced the plane to return to the gate, reports NBC 4 New York.
Witnesses told NBC 4 in Washington that the fight began because one flight attendant was on her phone. The other announced: "Everyone needs to put their phones away, and electronics and so on, including the flight attendant."
One passenger told NBC that "we were informed we were going back to the gate because the flight attendants couldn't work with each other."
The plane was delayed while the airline searched for a replacement crew.
American Airlines has been increasingly troubled lately, as it has faced a surge of flight cancellations owing to an increase in pilots calling in sick and maintenance reports filed by flight crews. Though, the move comes suspiciously after American enacted new cost-cutting terms on its pilots, like outsourcing more flying jobs and terminating one of the pilots' retirement programs.