Team Bieber boasted that tickets for Justin Bieber's Madison Square Garden concert sold out in just 30 seconds, while his entire American "Believe" tour sold out in just an hour. However, ticketing documents obtained by News Channel 5 Investigates reveal shocking new details.

“Bieber's fans were not told that there were really not that many seats left by the time tickets went on sale to the general public,” reports News Channel 5, in Nashville. “Ticket instructions obtained from Bieber's Nashville concert show that out of almost 14,000 available seats the number actually set aside for that public on sale: just 1,001 … In Bieber's case, the biggest chunk of tickets -- almost 6,000 -- went to American Express customers through an AmEx presale. Another 3,000 went to paying members of Bieber's fan club.”

In the investigation, News Channel 5 says that it found 14 tickets on TicketsNow (a resale site with a huge markup) in row G, listed for $246 each. Ticketing documents show that this entire row consisted of house seats that were not made available to the general public.

“A lot of artists do this,” one concert insider tells me. “Their perspective is they would rather make the money than give it to scalpers. It's not unusual to hold back the best seats and sell them at marked-up prices calling them 'VIP' tickets.”

News Channel 5 claims that three years ago, less than 1,600 seats out of 15,000 seats at Taylor Swift's tour went on sale for the general public, adding that Ticketmaster has no say in what tickets artists make available for sale.

Bieber’s publicist did not return our calls for comment.

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  • NEW YORK - SEPTEMBER 01: Musician Justin Bieber visits the Nintendo World Store on September 1, 2009 in New York City. (Photo by Bryan Bedder/Getty Images)

  • NEW YORK - NOVEMBER 15: Justin Bieber performs on ABC's Good Morning America' at ABC News' Good Morning America Times Square Studio on November 15, 2009 in New York City. (Photo by Michael N. Todaro/WireImage)

  • NEW YORK - DECEMBER 11: Justin Bieber attends the Z100s Jingle Ball 2009 presented by H&M at Madison Square Garden on December 11, 2009 in New York City. (Photo by Jim Spellman/WireImage for Clear Channel Radio)

  • LOS ANGELES, CA - FEBRUARY 13: Singer Justin Bieber poses after his free performance presented by KIIS-FM at Nokia Plaza L.A. Live on February 13, 2010 in Los Angeles, California. (Photo by Angela Weiss/Getty Images)

  • NEW YORK - NOVEMBER 26: Justin Bieber promotes his new book 'First Step 2 Forever' at Barnes & Noble, 5th Avenue on November 26, 2010 in New York City. (Photo by Andy Kropa/Getty Images)

  • LOS ANGELES, CA - MAY 15: Justin Bieber attends KIIS FM's 2010 Wango Tango Concert at Staples Center on May 15, 2010 in Los Angeles, California. (Photo by Jason LaVeris/FilmMagic)

  • Teen idol Justin Bieber arrives on the red carpet for the 68th annual Golden Globe awards at the Beverly Hilton Hotel in Beverly Hills, California, on January 16, 2011. AFP PHOTO/Valerie MACON (Photo credit should read VALERIE MACON/AFP/Getty Images)

  • LONDON, ENGLAND - FEBRUARY 16: Justin Bieber attends the 'Justin Bieber: Never Say Never' premiere at the O2 Cineworld on February 16, 2011 in London, England. (Photo by Jon Furniss/WireImage)

  • LAS VEGAS, NV - MAY 22: Singer Justin Bieber poses in the press room with the Digital Artist of the Year award during the 2011 Billboard Music Awards at the MGM Grand Garden Arena May 22, 2011 in Las Vegas, Nevada. (Photo by Isaac Brekken/Getty Images)

  • NASHVILLE, TN - JUNE 08: Justin Bieber attends the 2011 CMT Music Awards at the Bridgestone Arena on June 8, 2011 in Nashville, Tennessee. (Photo by Jeff Kravitz/FilmMagic)

  • Singer Justin Bieber attends the 2011 BET Awards at The Shrine Auditorium on June 26, 2011 in Los Angeles, California. (FilmMagic)

  • UNIVERSAL CITY, CA - AUGUST 07: Singer Justin Bieber arrives at the 2011 Teen Choice Awards held at Gibson Amphitheatre on August 7, 2011 in Universal City, California. (Photo by Jon Kopaloff/FilmMagic)

  • Singer Justin Bieber arrives at the The 28th Annual MTV Video Music Awards at Nokia Theatre L.A. LIVE on August 28, 2011 in Los Angeles, California. (WireImage)

  • NEW YORK, NY - SEPTEMBER 08: Justin Bieber attends the Dolce & Gabbana Boutique on September 8, 2011 in New York City. (Photo by Eugene Gologursky/Getty Images for Dolce & Gabbana)

  • Singer Justin Bieber poses in the press room at The 53rd Annual GRAMMY Awards held at Staples Center on February 13, 2011 in Los Angeles, California. (Photo by Michael Tran/FilmMagic)

  • ATLANTA, GA - SEPTEMBER 17: (EXCLUSIVE COVERAGE) Musician and 2011 Horizon Award Recipien Justin Bieber poses backstage at the 33rd Annual Georgia Music Hall Of Fame Awards at the Cobb Energy Performing Arts Center on September 17, 2011 in Atlanta, Georgia. (Photo by Ben Rose/WireImage)