There's something to the old adage. You don't have to pay a lot to get a lot.
That's the takeaway from a new survey of more than 40,000 travelers who ranked the best hotel brands across the country, putting a relatively small family-owned chain of mid-level properties above the likes of Fairmont, Four Seasons and Ritz-Carlton.
The rankings, compiled by the research firm Market Metrix, cited helpful reservations agents and front-desk staff as well as a "can-do attitude" as the factors that put Drury Hotels at the top of the list.
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