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Adam Clark Estes

Adam Clark Estes

Posted: June 11, 2010 06:00 PM

Announcing Improved Commenting Guidelines

What's Your Reaction:

Community has always been an integral part of the Huffington Post - and comments are a big part of community. They make the site a two-way experience.

As Arianna has written: "People no longer want to just passively sit back and be served up information. We now engage with news, react to news, and share news. News has become something around which we gather, connect, and converse. We can all become part of the evolution of a story now - expanding it with comments and links to relevant information, adding facts and differing points of view."

In fostering a conversation around the news, we have always strived to make this exchange as open, transparent, and civil as possible - something we have worked hard to ensure through comment moderation, using both human moderators and tech tools we have developed.

Today, we're unrolling a new and improved set of commenting guidelines to encourage an even more engaging conversation. In recommitting ourselves to an open conversation around the news, we have taken a few steps to make moderation more efficient.Check out the new guidelines here.

As part of this effort, we are encouraging our users to help out, and recognizing those who do so with our HuffPost Community Moderator badge. You'll soon see new levels of this badge that make the moderation process even more collaborative.

The new guidelines we're unveiling today depend on members of the HuffPost community continuing to engage in the moderation process. We trust you to help us increase our openness by helping rid the site of spam and also by flagging abusive or otherwise inappropriate comments.

One final note I'd like to make is about the role of anonymity. At HuffPost, anonymity is an option for those commenters who feel it allows them to express themselves more fully. While anonymity is sometimes identified as a door through which abusive or inappropriate comments can pass, we believe it's possible for civil conversations to take place with anonymous commenting, so long as we're moderating the discussion.

At the same time, a growing number of commenters are choosing to post using their real names. Either way, we have no doubt that comments will have a big role to play in the evolution of journalism, as informed and knowledgeable commenters provide new information to a story. Civil debate is central to our society and our democracy. And the Huffington Post is committed to being a place where people can go for these kinds of discussions.

 

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10:46 AM on 07/19/2010
Are columnists allowed to anonymously comment on their own columns? This would allow them to set up debates with "sock puppets" and "shape" - some would say distort - the discussion.

I think this should be discouraged most emphatically but I see no mention of it in the guidelines. Have I missed something?

lff
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OdinsEye
Korean-Latino cop and combat vet
02:44 PM on 07/13/2010
Adam/Moderators,

What happened to the "permalink" feature on posts?
05:15 PM on 06/15/2010
Or, how about attacks like "ReThug"?

Fairness is an attribute liberals always espouse, I just want to see if it will be practiced.
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12:26 AM on 06/16/2010
Well, i for one won't practice rhetorical fairness- if i can get away with it. But where is the line? It is better to use an array of linguistic tools rather than a bat to make the point. But that can still be considered "abuse" by mods.
I personally think ReThug is an inelegant and course word and I don't use it.
Until today, i thought teabaggers were people who wear funny hats (stifling my snicker).
Is it o.k. to say "baggers"?
It is all a slippery slope the Huffpo is on.
05:13 PM on 06/15/2010
Okay, does that mean the "T-word" is finally going to go away or is this kind of disgusting personal attack still allowed here?
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12:33 AM on 06/16/2010
Why not a word list?
All the words we can't use- now tha'd be fun, eh?
Or, reveal the list in the algorithm.
HUFFPOST SUPER USER
Aja Mazin
08:09 PM on 06/14/2010
free speech is the law of the law and should only limit comments that "call fire in a crowded movie house" or meet the lawful definition of "hate speech".

i certainly agree with the following included in huffpo's comment policy.

"We do not allow comments that criticize others based on physical appearances or mental

characteristics. We do not allow comments that celebrate the death, illness, or personal appearance"

loss of any person.

Likewise, threats of violence or threats to anyone or any group's

personal safety are not acceptable."
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05:30 PM on 06/14/2010
IMHO, if these guidelines are ever adhered to,
it is done arbitrarily and capriciously.
the best of HP , is the enhancement of coverage of major issues,
(election,health care, economy, foreign policy)
by informed , thought provoking input.
not badge quest.
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01:28 PM on 06/14/2010
Help me out here. Adam won't address the question of how the badge scheme makes this a better site for the users. Maybe if everybody asked him, he'd respond. And be careful to not let him change the subject in his answer.
HUFFPOST SUPER USER
Aja Mazin
01:43 PM on 06/14/2010
and how do we ask him?

i can find no way to contact him.
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01:51 PM on 06/14/2010
Ask him right here. He shows up to comment. Adam, how does the badge scheme make this a better site for us? Is the "moderator badge" about making this a better site for us or is it about saving money?
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HUFFPOST SUPER USER
shutterbabe
Everybody knows that the dice are loaded
01:29 AM on 06/15/2010
Aja, I have communicated with Adam via Community Support. He has been receptive in all my concerns. Your voice- all our voices- deserves to be heard. Thank you for sharing your thoughts with such strength and clarity.
HUFFPOST SUPER USER
Aja Mazin
08:52 PM on 06/13/2010
To HUFFPO:

RE: COMMENT POLICY, section III below.

"other intolerance" is a phrase so vague as to offer NO PROTECTION to those who are accused of being "anti-semitic" by others,

to object to actions of any government based on moral grounds is not "anti-semitic" ,

in failing to recognize this, HP allows our right to speech to be limited and discussion shut down.

this is truly an abuse .

we are a diverse group afforded no descriptive definition .

we are marginalized so casually.

all must enjoy the equal protection accorded to those who who suffer the abuse of racism, sexism, homophobia, anti-Semitism

again, "other intolerance" is a phrase so vague as to offer NO PROTECTION "

------------------------

''(III) We are also committed to maintaining a non-toxic atmosphere.

As such, we do not allow hate speech, nor do we allow speech that advocates or supports hatred or

unlawful violence. We do not allow racism, sexism, homophobia, anti-Semitism, or other intolerance.

Likewise, threats of violence or threats to anyone or any group's personal safety are not acceptable.

We also do not allow false claims or misleading implications that any individual or group perpetuates hate or unlawful violence.

We do not allow comments that criticize others based on physical appearances or mental characteristics.
We do not allow comments that celebrate the death, illness, or personal loss of any person.

We also do not allow the promotion and propagation of conspiracy theories, including those about 9/11. "
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10:44 PM on 06/13/2010
The broad reach of the guidelines cover practically everything that has ever been said here on huffpo.
Maybe that is the point.
05:18 PM on 06/15/2010
Can you imagine how long it would take to go through the posts here and delete all the ones that violate the rules, if they were serious? Or how many bloggers would end up being banned?

I mean, really, if bloggers can use disgusting sexual acts to describe conservatives, what's the point of having any policy at all?
HUFFPOST SUPER USER
Aja Mazin
02:27 PM on 06/13/2010
i address this to those responsible for determining the comment guide lines:

many groups are marginalized in that their diversity has not provided them with a name or label that enables them to protest comments by others as "anti-_____".

as an example, i and so many others are branded as an "anti-semite" because i object to some of israel's actions on a moral basis.

however, i am unable/not permitted to protest such comments as abusive because the huffpo comment guidelines fail to protect me.

this is a clever means to limit free speech.but it is wrong.
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HUFFPOST SUPER USER
Havana Thinks
Live and Let Live!
03:52 PM on 06/13/2010
Xcellent point!
HUFFPOST SUPER USER
Aja Mazin
09:11 PM on 06/13/2010
thank you,
your thoughts, suggestions on my recent post?
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01:26 PM on 06/13/2010
If we as users had a genuine Forum to discuss topical issues in depth, much of the concerns of both Huffpo and users could be alleviated.
Successful forums are community driven, and it is my opinion that the comment section falls far short of the community ideal- though i understand the market driven decisions being made.
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HUFFPOST SUPER USER
shutterbabe
Everybody knows that the dice are loaded
12:19 PM on 06/14/2010
GAB, I had written an email to Community-Support requesting a Forum after the Memorial Day Fan Debacle. I felt that as HP's posters are the heartbeat and core of this blog ( it is certainly not based upon their excellence in journalism!), that they should provide a place where we could gather, learn HP news, air our complaints and ideas for improving the site. The closest thing they have to this exchange concept is Adam's blog. I have had several communications with Adam and it has been my experience that he is excellent about writing back. I suspect a real forum would be too staff intensive and does not fit into their business model. I want to believe that our presence has value. I have so much to say, and judging by what I have been reading here and on Adam's last blog, so does everyone else. I like your energy and ideas!
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12:07 AM on 06/16/2010
Thanks, you are very considerate - and have done your best. I think you are correct that anything like a forum will not happen.
There is this idea-
I think it was gmb007 who had the idea of "Huffington Raw!"
Marketed something like:
"Un-moderated troll hunting!
Pick your troll or spin the Winger wheel to do battle in the Rhetorical Cage!"
something like that.
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HUFFPOST COMMUNITY MODERATOR
nybirdcalls
06:49 PM on 06/16/2010
Hey *bee. Are there different moderators for different threads? How do you write to a moderator of a thread directly regarding a concern if you have one?
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07:44 PM on 07/10/2010
Gee, GAB, AY..I did not even know the existance of this thread until now, so Hello there, but I don`t think I would like to be in here, if I do it would be exhausting...
.Catch you and AY elsewhere..
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guveqzero
Inventor and Innovator
01:21 PM on 06/13/2010
I hope that pointing out that if something looks and quacks like a duck and is accused of being a duck isn't called a conspiracy theory. Sorry, this part of the guideline sounds a little vague. It would be better if you said that they wont be censored if they contain a disclaimer of fact.

And, what about anti-wasp comments or other groups not protected. Does this mean you are favoring specific groups of people? This sounds a little vague as well.
HUFFPOST SUPER USER
Aja Mazin
02:25 PM on 06/13/2010
other groups are marginalized in that their diversity has not provided them with a name or label that enables them to protest comments by others as "anti-_____".

as an example, i and so many others are branded as an "anti-semite" because i object to some of israel's actions on a moral basis.

however, i am unable/not permitted to protest such comments as abusive because the huffpo comment guidelines fail to protect me.

this is a clever means to limit free speech.but it is wrong.
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04:19 PM on 06/13/2010
I gotta fav the comment because, sadly, you are correct.
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10:31 AM on 06/13/2010
I expect these guidelines to be just about as relevant to the way moderation actually works as the old ones were.
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10:16 AM on 06/13/2010
Meet the new boss, same as the old boss.
HUFFPOST SUPER USER
Aja Mazin
09:12 PM on 06/13/2010
and we won't be fooled again!

if only....
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HUFFPOST SUPER USER
ConstitutionCrusader
06:59 AM on 06/13/2010
I'm becoming increasingly doubtful about HP's commitment to open dialogue in the comments section. Particularly in regard to Chuck Schumer's recent offensive comments. I realize it is a "hot-button" issue, and HP is cautious, but I'm finding the censorship a bit extreme on some news stories and blogs.
HUFFPOST SUPER USER
Aja Mazin
11:11 AM on 06/13/2010
?????
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HUFFPOST SUPER USER
ConstitutionCrusader
12:41 PM on 06/13/2010
what, you don't agree?
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01:34 PM on 06/13/2010
Hi Coni,
your observation(s) are correct, and we as users are left to milque-toast comments on these hot button issues- unless we are all ragging on some conservative in the news or a troll that wanders into the fray- which i do myself on occasion.
That is maybe one reason i don't comment on those fast moving 10,000 comment type stories. I have more to say in the Green or Business sections where it isn't usually so hyper or censored.
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HUFFPOST SUPER USER
Phoenix56317
05:34 AM on 06/13/2010
Other then the TROLLS, I often wonder who exactly comes to Huffington Post and makes it their home away from home? I've asked myself many times what drives people to remain active here at HP and continues to return and contribute? Who are these people and what is the soul purpose of there interaction here at HP ?

These questions might then lead us to believe that, WE are all concerned about our LIVES,HOMES and OUR CHILDREN ! We, are here because interaction is a BASIC NEED of all human beings, We all need to feel that we have a purpose in our life's.

During my time here not only as a member but as a follower, I had found that there are quite alot of people who think like I do, Who challenge others to think outside the box and many of these people have the ability to help others use there God's gift, BRAINS !

What's very strange here is that YOU can be the smartest person in real life but because of a single word out of context, YOU can literally become the STUPIDEST and TODAY'S LAUGHING STOCK here at HP ! Just 1 single word, mis-spelled or otherwise can bring a shit-load of unwanted criticism .
07:42 AM on 06/13/2010
Wanted or unwanted, warranted or unwarranted—it's just a single pixel in the big picture. The trick is to keep your eye on that big picture.