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Al Norman

Al Norman

Posted February 3, 2009 | 10:12 PM (EST)

Another Shoplifter Death at Wal-Mart


Oh no, not again.

The media in Missouri reported Tuesday that a 38 year old caucasian man, identified as Russell S. Palmer, died Monday night, February 2nd while struggling with two Wal-Mart security guards as the result of an alleged shoplifting incident.

The fatality was a repetition of a similar death-by-shoplifting scene that took place less than two months ago in North Myrtle Beach, South Carolina, when 53 year old Patrick Donovan died while being wrestled to the pavement by Wal-Mart employees. The retailer alleges that Donovan had stolen $393 worth of merchandise. Wal-Mart workers and one bystander held Donovan down, while one leaned on his back and another held down his arms and head. The police report says they told Donovan to stop fighting, and asked witnesses to call 911. By the time Donovan had stopped struggling, he had died.

A similar harrowing incident took place in August of 2005, when 30 year old Stacy Driver, of Cleveland, Ohio, a master carpenter and the father of a two year old son, died on from a heart attack while lying in a Wal-Mart parking lot. Driver was pinned down on the burning hot pavement by several Wal-Mart workers who accused him of shoplifting a package of diapers, a pair of sunglasses, a BB gun, and a package of BBs. After Driver was handcuffed, one eyewitness said a Wal-Mart employee had his knee on the man's neck and others were putting pressure on his back. "Finally the guy stopped moving and the employees got off him," the eyewitness told police. "They wouldn't call an ambulance. I looked at him and said, 'Hey, he's not breathing,' but one guy told me (Driver) was just on drugs."

The Kansas City Star described this latest death as the result of a 'scuffle,' which took place at Wal-Mart supercenter #234 on North Church Avenue in Kansas City, Missouri. Palmer reportedly "went limp and abruptly stopped fighting," while being subdued by Wal-Mart employees. The guards attempted to conduct CPR on Palmer, but he died later in the hospital.

The Kansas City police said that according to the suspected shoplifter's girlfriend, Palmer took drugs for an unspecified medical condition. One TV station claimed that Palmer was a crack cocaine user, with a prior arrest record for stealing.

Wal-Mart issued a statement extending its "deepest sympathies to the family."

According to one Wal-Mart employee handbook, workers are told: "Great caution must be used in any shoplifting situation. If you suspect someone is shoplifting, maintain eye contact with the suspected shoplifter and notify a member of management. DO NOT, in any circumstance, accuse or try to apprehend a shoplifting suspect on your own. You may assist in the apprehension if directed to do so by a member of management or Loss Prevention." Wal-Mart also tells its employees, "Wal-Mart takes a very stern view of shoplifting and will prosecute, to the fullest extent of the law, anyone caught shoplifting."

This is not a 'hands off' policy. It clearly suggests that Wal-Mart employees can "assist in apprehension," instead of leaving it to the police to handle. Wal-Mart likes to tell its workers to practice "aggressive hospitality," but it looks once again like Wal-Mart's workers have been a tad bit too aggressive.

These parking lot deaths would stop if Wal-Mart spent the time and money necessary to train its workers how to collect the information they need to help authorities make an apprehension. Deadly force is not appropriate, or needed, in these cases.

Regardless of whether you think every shoplifter is a drug dealer with a long rap sheet -- their life is worth more than a cheap pair of underwear, and they don't deserve to die face down in a Wal-Mart parking lot. Wal-Mart's "deepest sympathies" appear to be with loss prevention, over loss of life.

Al Norman is the founder of Sprawl-Busters, and has been called "Wal-Mart's #1 Enemy by Forbes magazine. His website is http://www.sprawl-busters.com

Oh no, not again. The media in Missouri reported Tuesday that a 38 year old caucasian man, identified as Russell S. Palmer, died Monday night, February 2nd while struggling with two Wal-Mart security...
Oh no, not again. The media in Missouri reported Tuesday that a 38 year old caucasian man, identified as Russell S. Palmer, died Monday night, February 2nd while struggling with two Wal-Mart security...
 
 
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04:04 PM on 02/05/2009
Property is more valuable than people in a Capitalist society. We always protect property over people.
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HUFFPOST SUPER USER
LeftRight
TANSTAAFL
09:27 AM on 02/04/2009
I used to work in a grocery store. We were told something similar to WalMart employees, except that we were told NEVER get physically involved with anyone suspected of stealing. We were to report it to management and they were to call the police, and anything else was STRICTLY forbidden! Even if you saved the store a TON of money you would be FIRED for something like this!
11:35 AM on 02/04/2009
As a psychologist who has dealt for over three decades with usually honest persons who have shoplifted, and as the author of the book, WHY HONEST PEOPLE SHOPLIFT OR COMMIT OTHER ACTS OF THEFT:Assessment And Treatment Of Atypical Theft Offenders, I am very concerned that in the current deteriorating economic and work climate situation in the USA and many other countries, it is bound to happen that some people may react to the stress of financial hardship by stealing. I would suggest strongly that it is very important to consider modifying more aggressive loss prevention approaches, as a significant minority of shoplifting events may well take place by persons suffering from intense emotional distress.

My WhyHonestPersonsSteal.com website offers over 50 pages of possibly relevant material that might be considered by Loss Prevention personnel.

Dr Will Cupchik
07:10 AM on 02/04/2009
My background was actually with Sears as an Asset Protection Manager, and a Security Officer at a General Motors plant.

We had a whole different operation than Wal-Mart. Our idea was to scare off the shoplifter, if possible, and hopefully they will leave the merchandise in their escape. All employees had strict orders. If anyone tried to apprehend a shoplifter or follow them out of the door. They were fired at that point! It was long proven that the cost to mess with these lowlifes, was far greater than the items taken.

Actually, our big problem was internal theft, and that was handled in a non-forceful way. Lots of cameras and reports.

These clowns at Wal-Mart need to be prosecuted for their acts and the store manager held responsible, criminally if possible. This might get the message to Headquarters. One reason I keep my cellphone handy, is to call 911 if I see anything not right while in the area of the store, and then I call 1-800-walmart to let them know that the police have been called.

Only one other store that I have personally seen do something like this, is Dillards. Four of their thugs came through Sears after a couple that they were trying to apprehend. My people just called 911 and stood back. The local police took the whole bunch of them in. Have no idea where it went from there.
06:15 AM on 02/04/2009
You wanna be a crook? Expect to be treated like a crook. You steal from me or mine, expect to be brought down.
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HUFFPOST SUPER USER
LeftRight
TANSTAAFL
09:29 AM on 02/04/2009
That's right, he SHOULD expect to be treated like a crook. Arrested by a law enforcement officer, placed on trial, and presumed innocent until proven guilty in a court of law. Anything BEYOND that is not what you should expect! ESPECIALLY not if you are not breaking into a private residence!!!
12:11 AM on 02/04/2009
How interesting.

Iwitnessed a shopliftng apprehension at our local Wal-Mart during the holiday shopping season. It was disgracful. The suspect didn't even try to struggle and the store staff, including the store manager literally threw this guy on top of a row of carts, hit him repeatedly, and, when they had him upright i saw the manager actually kick the guy.

This company is insane and if the American public had any common sense they would stop shopping here. I have.
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11:19 PM on 02/03/2009
Murder! Stealing is bad but this murder is worse. Give that man life in prison, at least.