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Introducing HuffPost Badges: Taking Our Community to the Next Level

Posted: 04/29/10 02:39 PM ET

From the beginning, HuffPost has been blessed with a very passionate and engaged community.

And, over the years, we've tried to deepen the ways you can engage with the site and with each other. It's why we launched HuffPost Social News last summer -- so you can easily connect with your friends from Facebook, Twitter, Yahoo!, and Google Buzz, sharing stories and having conversations about the ideas, issues, and buzz-worthy items you care about.

Today we are taking that to the next level, with a redesign of our comment section and the introduction of HuffPost Badges -- a fun new way of recognizing and empowering our community.

To start with, we are recognizing our top users in three key areas of activity on HuffPost: connecting with others, engaging with our content, and moderating comments.

If you've attracted lots of fans and followers, you receive a "Networker" badge.

If you share a lot of stories via Facebook and Twitter, and have been busy commenting on HuffPost, you receive a "Superuser" badge.

And if you've flagged a number of inappropriate comments that we ended up deleting, you receive a "Moderator" badge. (For more details on each of these, and on how to earn one of these badges, see our HuffPost Badges FAQ.)

2010-04-29-badges.jpgThis last badge is part of something we've prioritized from day one. We've always wanted HuffPost to be home to conversations in which people connect, discuss, share ideas, and have lively debates about the issues -- while remaining civil. To this end, we've used a combination of human moderation, tech tools, and the input of our community members to flag inappropriate and objectionable comments.

The Moderator badge allows you to more actively participate in this process. If you are a Level 1 Moderator (earned by flagging at least 20 comments that we deleted, with a high ratio of good flags to mistaken ones), your flags now carry five times the weight of a standard flag. Level 2 Moderators (those who have flagged 100 comments that we deleted) are trusted to delete comments directly. We've seen how engaged you are in making sure the conversations on HuffPost remain interesting and productive, and are excited to have you become even more involved in helping maintain a non-toxic atmosphere.

We're also excited about a new feature that allows HuffPost commenters who are on Twitter to easily attract more followers. A reader just has to click on the Twitter icon under your username and they instantly are added to your followers.

And this is just the beginning. We have plans to add more badges and more features that will make being a part of the HuffPost community even more dynamic and rewarding.

Of course, if you don't want to participate in HuffPost Badges, you can easily opt-out by sending an email to badges@huffingtonpost.com. Be sure to send your email from the email address you used to register your HuffPost account, and include your username.

So far, people seem to like the new design. Yesterday, when we quietly rolled it out, we received the most comments we've ever gotten in a single day -- over 100,000. Our community members are now leaving over 2.3 million comments a month.

As always, we want to hear your feedback. Let us know what you think -- either in the comment section or by emailing badges@huffingtonpost.com.

And be sure to keep adding friends and fans, posting comments, sharing stories, and flagging inappropriate comments -- so you can earn a badge or level up the ones you already have.

 
 
 

Follow Arianna Huffington on Twitter: www.twitter.com/ariannahuff

 
 
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01:53 AM on 06/25/2010
I haven't been on HP much, I was getting cross-eyed trying to read the comments around the site buried beneath all the badges and colors. However, I just now went to an article about McChrystal's termination. I only read the comments on the 1st page of comments and I was surprised to see that there were 39 comments on the page and all but three were from badgeless people. Of the three comments made by a writer with badges, two were from the same person.

What's happening? Are you guys making a bigger difference that you thought possible. Keep up the good cause. Below is the link to the page I am referring to above.

http://www.huffingtonpost.com/huffingtonpost/mcchrystal-rolling-stone_b_621251.html?show_comment_id=51561487#comment_51561487
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10:49 PM on 06/06/2010
At the end of the day, I do thank HuffPo for posting my respose.
It is really not a good idea for the mods to constantly scrub a thread of of conversation.
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HUFFPOST COMMUNITY MODERATOR
justafarmer
micro-bio? don't need no stinkin' micro-bio
02:00 AM on 06/10/2010
I'm still trying to figure out what is so wrong with a post I've tried for the last few minutes in an unmoderated thread.
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08:05 AM on 06/10/2010
justafarmer, I have given up trying to figure those out, it is not worth my while...
Perhaps on a more positive note, another thread in the tech section , by Adam Estes, lot of discussions going on, why don`t you join in there. Actually Adam and Monica will answer to you , either on the site or to your personal email.You will see so many of your friends and then some others .....
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12:02 AM on 06/14/2010
Hey there, dear justafarmer friend. just dropping in to say hi!
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05:22 PM on 06/06/2010
You know Zoe Y, yes, I am technologically challenged but not du...mb, I cleaned the cookies, logged off and on and it ain`t my computer..somthing is going on...they are trying to drive us nuts...but it`s not happening...
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08:28 PM on 06/06/2010
Bulbul, what now?

First I am having similar problems. My comments are held and never posted. Not only on this thread but others.

I never implied you were technologically challenged or dumb. I don't see anywhere that I posted anything about you cleaning out cookies, logging off or on. I have to run my antivirus to rid it of whatever I'm picking up here.

My comment below said I was checking on you to see if everythings okay. Nothing more.

I don't think I deserved that.

~ Peace ~
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10:17 PM on 06/06/2010
No, no, OMG Zoe Y, I was making fun of myself...and it is entirely true.
In my thread your frustation with the mods was visible, which was my experience too., Your initial answer of my thread , together with x...`s answer were deleted. They were doing that to me too on another thread.
What I wrote to x was the repeat of what you said, meaning, I am going to read a book instead of posting and getting chucked.

I am so so sorry , I got you all upset, and if in any way I did offend you , it is all my fault, , love and hug from me..
Catch up with you tomorrow.
Mods, please post this
Good Night.
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10:23 PM on 06/06/2010
Hi Z, possibly BB didn't meant it that way - maybe a misunderstanding in *tone* - sometimes the tone of a message doesn't come across with text. Smiles to both of you, BB and Z :0)

X
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05:14 PM on 06/06/2010
Where is my comment, could you post them back please....
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01:23 PM on 06/06/2010
Summer has begun and high schoolers instaed of going to Florida have taken over HuffPo as their new summer interns. The pros are taking a break, as a result the comments appear and then promptly disappears. I try to post comments and click it says the comment (box) is empty. With that annoying click noise my pup runs for her life. Mods comes and goes, ugly batches show up and now a fourth is about to surface...
Oh well...
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12:19 AM on 06/07/2010
A very good observation BB. I have posted comments in a few other parts of the site in the past few days and they never made it to the thread. I have seen comments in the "friends" window on the page discussing the same thing, and then those comments never made it to the thread.
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03:03 AM on 06/06/2010
Don't you just love posters who have a bit of *spark* and *snark* in their truthful comments?
(Trimmed for simplicity.)

***********************************************************************************************************
Lion24

New paradigm.

Posters no one has ever heard of -- who have been members for ten minutes or so -- waltz in here with a thousand fans.

***********************************************************************************************************
ChardinisAngel

Unfan THAT'S WHAT HAPPENED!!!!

IT WAS FAN ROBBERY!!!! Call the mod squad!
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12:32 AM on 06/06/2010
Hey all, did you notice, my comment about Josh Y not being listed on the staff page has been scrubbed?
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02:40 AM on 06/06/2010
Hi X: That's bogus! No wonder I couldn't find it. For a moment, I thought I was seeing things (again)? What's wrong with telling the truth about Josh? Why *would* that be deleted?

Which reminds me, I had to share this one:

HUFFPOST COMMUNITY MODERATOR

Kellyk311 925 Fans
Become a fan
Unfan Follow

The flag and or delete button should have been given a pop up window with 'Why' and a comments section and or a drop down menu of the offense.

It should also email the person with who, what, when, where, and why.
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04:26 AM on 06/06/2010
Kind of like
http://www.tc.umn.edu/~hick0088/classes/csci_2101/false.html
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07:59 AM on 06/05/2010
Good Morning X, Zoe y, SL ...my love/hate relationship with Huff continues on, but I am not going anywhere, with all the concerned friends I have (love Huff for that) , I logged off and on also, SL.
What I gather from X.., by scrubbing your comments, they do post `em in your social activity but not on friend`s social page. Some convoluted scheme...I suppose.
One glitch still remains, MODS, after clicking the post button, certain thread genie says your comment is empty...
Other than that neighborhood BBQ tonight, I am planning to make a pastry, from Barefoot Contessa`s delight..
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06:21 PM on 06/05/2010
Wow, a neighborhood BBQ sounds fantastic! Hoping the glitches will be resolved soon, meanwhile, have an extra helping at the BBQ for me, BB! :) Hope you have a great one!
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09:39 PM on 06/05/2010
Hi X..., very nice community, my Pastry was a hit, but I live in the middle part of the country, if you get my drift about the political situation.....that`s more of the reason I love you all.
Catch up with you tomorrow...
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09:06 PM on 06/04/2010
Friends, check out my suggestion to Huffpo about starting a Forum on the "help us name a new badge" thread.
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10:17 PM on 06/04/2010
Yes, here it is - re-posting it as Z posted it down the thread:

http://www.huffingtonpost.com/adam-clark-estes/help-huffpost-name-our-ne_b_598328.html
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12:38 PM on 06/04/2010
JJK...I could not find your post but I read some of it(what ever visible), I am so proud to be your friend.
Thank you for your astute comment.
This should go the the Jake knots thread.

Friends, only ten in the morning and I am totally frustated to say mildly..
Last two days more often than not I am trying to post, it clicks and tells me my comment is empty, I can not post. HuffPo if any of you are reading I appreciates it you fix it, I am wasting my time here and out of here for now..
Any of my friends have been harrassed by this ?
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02:55 PM on 06/04/2010
Hi BB, I have not noticed the same problem. I hope it gets cleared up soon, I don't think HP is trying to interfere with your postings, but maybe there are glitches that pop up and go away, and so not every time. I have noticed they are updating and changing the look of the site.

The other day I was happy to see the site looking less cluttered on the main page, but today, it looks pretty messy - just like before. Another commenter on a thread pointed out that the stories on HP are just swarming with ads, buttons, links, twitterfeeds, it's pretty crazy. Once again, it feels like the "newspaper" is reading me, rather than the other way around...

Hope your day is l-o-v-e-l-y!
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06:08 PM on 06/04/2010
HI X..
Main page messy as ever, actually worse...yesterday I was clicking in to comment wolla it takes me to an ad....
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02:56 PM on 06/04/2010
One more thing, try clearing out all of the cookies, and the history/cache of your browser.
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05:03 PM on 06/04/2010
I need to figure out on that X..., look at your social friend`s page , what i wrote to you on your previous posting. Not seen here...off topic ? when it was on topic still not posted !
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06:26 PM on 06/04/2010
That's a great idea, X. I delete cookies out about every 20 minutes, whenever I'm on HP. I must admit 20 minutes goes by pretty quickly, on HP.
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11:19 AM on 06/03/2010
Help HuffPost Name Our Newest Badge - Posted: June 2, 2010 05:53 PM

It's not uncommon for HuffPost reporters like Sam Stein and Shahien Nasiripour to find a great story tip in the comments section or for our editors to look through the comments for guidance on future coverage. Furthermore, our most active commenters forge relationships and make new discoveries in the comments.

Read More:

http://www.huffingtonpost.com/adam-clark-estes/help-huffpost-name-our-ne_b_598328.html
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12:16 PM on 06/03/2010
Wow, Z, don't know what to make of that - somebody's been reading our thread ---
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01:59 PM on 06/03/2010
Thank you Zoe y! I agree with X; I don't know what to make of it, either.

Did you notice that replies posted on that thread ALSO go into "pending"? Unbelievable.

But, most of all, I cannot believe that they're thinking of making *another* badge!? We don't need more badges. We need the glitches fixed.
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02:48 PM on 06/03/2010
Hi, SparklyLady, anymore music like Kim Sanders? I really liked it and shared it. Bulbul's music I really liked too.

Don't know what to say about new badges, they still look odd to me.
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02:27 AM on 06/03/2010
OK - I try not to post personal stuff in here, but I'm so happy I just can't help myself. I have a new granddaughter! She was born yesterday, on my late father's birthday. Her name is Bella. That make five grandchildren in four years. I like to think I may have had a wee hand in it because every time I saw a baby when I was out and about with my grown children, I would poke them in the ribs and demand: "When are you going to make me one of those?"
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04:01 AM on 06/03/2010
How many times do I get to favorite that? Congratulations, and if all off-topic posts were like that no one would ever complain about them. Hey, check out the new counter over there.
Keep up the good work.
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07:19 AM on 06/03/2010
Congrats Nana !
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12:00 PM on 06/03/2010
You are looking fabulous.
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01:45 AM on 06/03/2010
Zoe y - this is just too funny. When I was looking through the comment box to find Muhair's comment, I ran across your comment asking why my comment had not been posted. Well your comment asking why my comment had not been posted was also not posted although it was visible in the box and my comment that was not posted but was visible in the box has been removed. Are you dizzy yet? LOL

By the way, right after I tried to post that comment, which wasn't really a comment at all - mainly just a copy and paste of something already posted in another thread - the abusive comment by that "community moderator" was removed, and my reply questioning their comment was never posted.

I wonder - are there any consequences for community moderators who themselves post abusive comments? In the future, I intend to reply to any "moderator" who publically abuses someone. I will not in any way be rude or abusive myself - I will simply question whether it is appropriate for them to be behaving in this manner. And I will flag their post as abusive.

I do not understand why HuffPost is not concerned about this behaviour. I see it in almost every thread, albeit less frequently than before. Most moderators who engage in this behaviour do it repeatedly. I guess nobody is moderating the community mods, other than a computer program based on flag quotas and accuracy.
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09:16 AM on 06/03/2010
CPad, a good morning. Good News and a lot of LOL.

I ran across a comment on a thread by someone who was very upset with a community mod for the comment they made. The person said community moderators make the rudest comments and should be held to a different standard. They definitely didn't think it was fair. I agree with you about replying to some of these mods who are abusive; I think that may be the only way for HP to see for themselves and too hopefully address it.

The harsh criticism some people get doesn't bother me, it's the name calling and personal attacks that seem to have grown as the site has changed. Also there's a lot of flagging when someone just disagrees with a comment.

Very good points CPad.
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02:07 PM on 06/03/2010
Great post, Zoe y.

Very true. I don't mind a good fired-up debate (I welcome it). It's the ugly personal attacks that get old very quickly.

At times, the "flagging thing" definitely seems to be out of control? Posters are flagging each other just because they have different opinions; this tactic is overused and abused, constantly.
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01:29 AM on 06/03/2010
For something different - it just occurred to me there are many things I like about this site, and I would love to know what others feel about how HP presents the world to readers.

For me, this site really is "The Internet Newspaper." I come here first to get my bearings on what is happening in the world, and to see where I should take my search for news and information.

The site seems to be refining and becoming more complex at the same time - the Front Page seems more streamlined, as does the comment sections. I believe it's critically important that HP remains primarily a news and information site. The participation of a world-wide community, the brilliant writing of some truly world-class thinkers, and the endless access to important breaking news really drive the site.

I'm happy to see that the site is becoming "flatter" visually, and that as they work on the design of it, it's less about jumping out and grabbing at the viewer, and more about welcoming the viewer to engage and participate.

Does anybody else notice the site improving? If so what do you like about the site as it is now? I'm curious to know how people see things from that angle.
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02:03 AM on 06/03/2010
I haven't been active here for very long. But I LOVE the site. It is by far my favorite. And my husband, who spends hardly any time on the computer also loves this site. He uses the net only to read his favorite newspapers, and HuffPost is his # 1. He really appreciates the clear, clean layout; pleasing graphics; QuickRead feature, and of course the fact that it caters to our liberal sensibilities.

We are Canadian but we both prefer HuffPost to any of our Canadian sites.

It is precisely because I am so very fond of my "newspaper" that I am distressed about this new badge program. Were I not so attached to my favorite paper (and my favorite people!) I would have been long gone.

Thanks for your post. That's a cool idea - sharing what we like about the site - because we sure as blazes complain enough about it. Or at least I do, lol.
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09:56 AM on 06/03/2010
X,

What I agree with: I come here first to get my bearings on what is happening in the world, and to see where I should take my search for news and information.

This is what attracted me to HP and why I usually check here daily. Top headlines and stories on the front page. It's my jumping off point for the day from there I can check other news sources for more information. That I really like about HP. A quick look at what's going on, you know relevant, timely, all that. But I always remember I'm NOT getting the full story and that's okay; that's how its designed here.

All of the different sections that HP has is great; a lot of really good information. I just found the Living Section (holistic, organic, healthy living stuff there). The navigation really works well on a site that has so much information. Bravo to HP on that, pretty easy to get around.

Visually, X IMO there's a lot going on with photos, graphics, advertisements, sidebars, etc. (sometimes referred to as a hot mess) HOWEVER, this is what makes it alive, exciting and invites people just dropping by to stay longer (sticky). You don't want to miss anything, I read some of the comments to find out what the sentiments are or the debates pro and con. So it works well.
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04:25 PM on 06/03/2010
Great comments, Z - I defer to you knowledge as a web designer! Thanks for sharing some of the terminology/ideas. To me, it seems, that a while ago HP was even "busier" visually. Do you think they have streamlined the appearance recently? I've noticed the text seems "cooler."