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Correcting Misconceptions About Frequent Flyer Miles

Posted: 08/10/11 02:07 PM ET























Over the last several years I've used frequent flyer miles to travel the globe and explore incredible new places. In the course of my wanderings I've discovered that there are a lot of misconceptions surrounding frequent flyer and airline points programs. Now I'm here to set the record straight.

5 Common Misconception About Miles

1) You don't fly enough to make miles worth it.
Untrue. It's free to join frequent flyer programs, so there's no reason you shouldn't. Plus, sites like AwardWallet.com now let you track all your balances in one place. You can also keep track of expiration dates on your miles so you don't have to worry about losing them unexpectedly. Even if you are an infrequent flyer, you can still get in on the game. Even though I fly over 150,000 miles a year, the majority of my points and miles are non-flight related, meaning I accrue a ton via the best credit card sign-up bonuses and my daily credit card spending. I take advantage of the top promotions, which are constantly being updated. So as long as you spend money -- and we all do -- you can start stockpiling miles and points.

2) Miles expire too quickly to use.
False. On some airlines, like Delta, miles never expire and most credit card points never expire as long as an account is active. This means that most airline programs will reset the expiration date just because you bought a song on iTunes. It does take some effort, albeit minimal, to make sure your untouched miles don't disappear, but you should treat them as assets and take the one minute necessary to keep the accounts active.

3) Even if I have miles and points, I'll won't be able to use them due to black out dates.
Wrong. Most airlines don't even have blackout dates anymore. While they might charge more for traveling during peak periods like the holidays, you can still fly home for Christmas on points. Once you familiarize yourself with some key tools and methods of checking award availability (most airline websites are useless and only show you a tiny fraction of actual availability), you'll be surprised at what is actually out there. More on that in a future post.

4) The glory days of frequent flyer miles and travel are over.
Au Contraire. This has been an unprecedented year for huge credit card sign-up bonuses and many industry insiders are saying the best is yet to come. Airlines have been creeping back to profitability (thanks, in no small part to those nickel-and-dime charges for checked baggage and economy plus seating), and with the economy leveling out -- despite obvious turbulence -- airlines are competing more than ever to gain loyal customers. Many are even giving bonuses for highly competitive routes: United, American and Virgin America have been showering San Francisco to Chicago fliers with bonuses all year and Delta is offering 1,000 free miles for checking in once using their app. Now is as good a time as ever to put together a smart points strategy. A better time really.

5) The whole concept of free travel is too good to be true.
Incorrect. You should see my passport. While it is hard for many people to believe, traveling the world on the cheap is very possible for those enterprising enough to have a strategy in place. Remember: Airlines sell billions of miles to partners like credit card companies and car rental agencies every year, so they need that gravy train to continue running. Companies also know that miles motivate consumers, so they are seen as effective marketing tools. That means you can get airline miles for pretty much anything, including signing up for new credit cards, paying your phone bill, ordering flowers and refinancing your mortgage. Start paying attention to the offers that are out there and you will start racking up more miles than you ever thought possible. Send me a postcard.

My future posts will outline key ways not only to earn points, but to redeem them effectively.

Click here to tweet me your questions:

Or, follow me on Twitter @thepointsguy and check out my website for my daily deals and tips. If you have a question, please comment below and I'll do my best to respond or create a future post on the subject.

 

Follow Brian Kelly on Twitter: www.twitter.com/thepointsguy

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HUFFPOST SUPER USER
Tunghoy
My other car is a TARDIS
12:55 AM on 08/15/2011
If you have American Express rewards points, transfer them to Continental OnePass IMMEDIATELY. I think after Aug. 31st, you'll no longer be able to do so.

AmEx will charge you about 2 or 3 times the points for the same travel as OnePass. But when you transfer your points, you can do so 1-for-1. You won't lose anything, you'll only gain.
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HUFFPOST BLOGGER
Brian Kelly
02:18 PM on 08/16/2011
The last day to transfer Membership Rewards points to Continental is September 30, 2011. Thereafter, you can still book Continental/United and other Star Alliance points by transferring your Membership Rewards points to Air Canada Aeroplan, Singapore Airlines and ANA.
08:05 PM on 08/14/2011
It depends on the airline. AA is pretty good; Delta "sky pesos" are a joke. 50k for a ticket I can buy at delta.com for two bills? No gracias. It's not even worth it for the status anymore. Even platinums get the shaft.

One area you can get a good deal, though, is with hotel points. After only a year with Marriott I have enough points for a week long stay someplace sweet. Now THAT's worth my time. You can keep your pesos.
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HUFFPOST BLOGGER
Brian Kelly
02:20 PM on 08/16/2011
Totally agree hotel points can be extremely valuable-I get a ton of value out of my Starwood and Hyatt points.
05:02 PM on 08/14/2011
So far I have been very fortunate with the BA and Delta frequent flyer miles programs. I generally book at least six months in advance and am somewhat flexible with my dates. So far I have gotten flights around the time I want to fly (December and January to Eurpe) with no problems - and on BA with upgrades.
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HUFFPOST BLOGGER
Brian Kelly
02:20 PM on 08/16/2011
A tip with Delta- they release a ton of award space in the week leading up to a flight and they don't charge last minute booking fees. So if you have a last minute trip, don't think that all the award seats have been taken- in fact its the opposite usually.
12:37 PM on 08/14/2011
? Doesn't it impact your credit rating score to be opening new credit cards?
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HUFFPOST BLOGGER
Brian Kelly
02:21 PM on 08/16/2011
Yes, generally 2-5 points will come off your FICO for opening a new card. FICO scores are out of 850 and as long as you have good credit (generally over 720) you are fine. If you have huge balances or less than perfect credit, I'd recommend getting it all under control before opening more cards.
12:09 PM on 08/14/2011
All the ideas in the article work. I collected purchase, flying and bonus miles for one year and now have a round trip, first class ticket to Buenos Aires on AA on the days and times I wanted to travel. The AA agent even made sure I was booked on a three-class flight instead of a two-class smaller jet. CitiBank was offering 30,000 miles for opening a checking account and using it for three months. It cost me nothing except the time it took to pay attention to the rules.
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HUFFPOST BLOGGER
Brian Kelly
02:22 PM on 08/16/2011
Nice! I miss the days of huge checking/debit bonuses, but there are still some available like BankDirect AA checking account (23,000 is the bonus nowadays)
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reviewingthesituation
Southern liberal feminist
08:56 AM on 08/14/2011
My last trip to the U.K. was in business class, thanks to a frequent flyer upgrade. Ahh! Vive la difference!
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HUFFPOST SUPER USER
courtb
07:51 AM on 08/14/2011
I have a collection of miles on various airlines and the trouble I have is condensing them. Different airlines are tied together and while certain airlines can give you miles for flying an affiliated partner, it doesn't always go both ways. And then they can be jerks about it.

The culmination of this is when US Airways didn't count a flight to Europe (their error) and I didn't catch it until they took my miles away due to "inactivity". When I contacted them, they said I didn't do it in the allocated time and would have to pay over $100 to get my miles back, minus any credit for the flight. It's ridiculously. Meanwhile, Delta didn't record a transatlantic flight that got changed last minute, I contacted them after this whole snafu with US Airways, and they took care of it right away.

So in theory, I told US Airways that I wasn't going to be using their mile program anymore, but their program was the only one that includes (almost) all the different airlines I fly.
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HUFFPOST BLOGGER
Brian Kelly
02:24 PM on 08/16/2011
US Airways can be a pain, but they have a very strong frequent flyer program. You hit it on the head- their miles can be redeeemed on 27 Star Alliance carriers plus a bunch of other ones like Virgin and Hawaiian. Depending on how many miles you had (10,000 or more) it may make sense to pay the $100 and get them back.
This user has chosen to opt out of the Badges program
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07:00 AM on 08/14/2011
At best, FF miles are a free way to do something no one in his right mind would do these days.
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HUFFPOST BLOGGER
Brian Kelly
02:24 PM on 08/16/2011
Travel?
01:31 AM on 08/14/2011
I book two tickets from Spokane, WA to Lima Peru for 70,000 miles on United this June. The best part is United gave me 50,000 miles for getting their credit card.
12:56 AM on 08/14/2011
I have tried to book LAX Los Angeles to LHR London for July 2012 with United Airlines. A whole year in advance ! United a couple of years ago was 50,000 miles round trip for this flight, it went to 55,000 miles then 60,000 miles and yet if I try to book it today a year in advance they are looking for 85,000 to 110000 miles for a single economy seat. Clearly not worth it.
If I try to book a business class seat using miles and hit the button for "Star Alliance seat" I can get a business class seat for 100,000 miles for lax to lhr on the United website.
I think United have given away too many miles, therefore charging more miles for the seats and making people go through 2 to 4 connections.
I have been their passenger for over 20 years using their credit card but I think it's time to move on and see what other airlines have to offer.
On my last flight from Vancouver in July they left my bags there sent them the next day to me and they had big cracks down the sides I am still waiting for a replacement.
01:30 AM on 08/14/2011
You may want to call United. Most carriers don't put out their sked. a year in advance, and the allotment to free seats come later. Call and ask a supervisor when they are released...say 8 months out, less? Also ask about waitlisting...something I am not sure you can do on the web.
10:46 AM on 08/14/2011
That's nothing. Try using Delta Skymiles. In my experience they want at least double -- sometimes triple -- the number of miles they claim will entitle you to a free ticket. And I'm talking about booking a year in advance. What a scam.
08:07 PM on 08/14/2011
You mean sky pesos. Try getting a class upgrade too..... Platinum is evidently the new silver.
12:50 AM on 08/14/2011
I used to have 36000 miles on AA and due to black out dates I was unable to use these miles even though I tried over a three year period and then one day.... poof.....they were gone. I'm sure I'm not alone.

Sure, If I want to go to a very small community on a Wednesday at 6 am or 10 pm I could use them. Where I wanted to go..... not so much.
04:20 AM on 08/14/2011
AA does not have blackout dates. And, as the article states, with an effort of 5 minutes, your miles would not have expired.

I fly with AA regularly, and while I have encountered difficulty getting my preferred routing/scheduling from time to time, with the availability provided by alliances, I am rarely inconvenienced. Indeed, in general I get what I want 95% of the time...but I also understand that I am using miles, and that there are a limited number of seats on a plane at any given time that are made available to awards.

Two final points...it is often easier to travel to larger cities on award tickets than smaller towns because the airlines have more flights, more seats, etc. Also, if you want to reinstate your miles, you can contact AA and request this. They may charge you a small fee, but possibly not.
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reviewingthesituation
Southern liberal feminist
08:58 AM on 08/14/2011
(knock wood) I've had great experiences with AA too.
08:10 PM on 08/14/2011
Aa is pretty good. I've fly them only about 25k a year, but their miles are gold. Fly triple that on their competitors and it's not worthy the bother. Now if they only had a direct to Atlanta....
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HUFFPOST BLOGGER
Brian Kelly
02:31 PM on 08/16/2011
Not sure where you were trying to fly, but AA.com doesn't show any partners, so you may have been missing out on a ton of other options. In the future a single purchase from http://www.aadvantageeshopping.com/ will keep your hard earned miles active.
HUFFPOST SUPER USER
mltmama
12:32 AM on 08/14/2011
Everything here is totally correct. I've been accumulating on Delta...just got a roundtrip ticket to the Virgin Islands...with miles to spare. AirTran points expire...unless I'm not doing something right. And take those bumped flights too...no hassle to use the vouchers.
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Brian Kelly
02:32 PM on 08/16/2011
Airtran points are a little weird, but soon they'll be Southwest, which has a pretty straight forward program and just relaxed their expiration rules.
04:59 PM on 08/13/2011
Great to see you here too now! I have been a accruing frequent flyer miles since undergrad and it has only continued to grow since finding your blog late last year. It has definitely been key in funding all of my travels throughout the years. Looking for to your contributions.
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HUFFPOST BLOGGER
Brian Kelly
02:32 PM on 08/16/2011
Thanks April!
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SouthJerseySteve
Progressive isn't a dirty word.
10:48 PM on 08/12/2011
Some airline programs are better than others too, which is why I rolled over my balance on the US Airways credit card to a Southwest card and I already have a free trip out of the transfer and bonus miles just for signing up for the card.