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Carl Pope

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Walmart's Criminal Problems - Much Bigger Than NewsCorp's

Posted: 04/23/2012 8:57 am

OK, we now know that Walmart's meteoric rise to Mexico's biggest retailer and employer appears to have been fueled by a massive bribery scheme. We know that millions of dollars were apparently paid to "gestores," fixers whose job was to ensure that local zoning and environmental laws didn't slow the approval of new stores. We know that when a whistleblower brought the scandal to the attention of Walmart headquarters in Arkansas, the company's general counsel and compliance officers called for a full-fledged investigation. And we know that company's senior leadership allegedly not only refused to allow such an investigation but strategically and intentionally defanged the ability of its investigative units to pursue such problems in the future.

As the New York Times investigation that brought all this light summarized, it found "credible evidence that bribery played a significant and persistent role in the Wal-Mart's rapid growth in Mexico."

We know in short that Walmart's much heralded commitment to ethical behavior has once again proven to be a pathetically flimsy shield against the driving imperative of its "grow at any cost" business model. And we can see that even when grow at any cost means "break the law" the company is not only willing to overlook, but actually to reward, success purchased at that price.

We know all this, incidentally, even if it should turn out (almost tooth fairy implausibly) that every peso of the fees Walmart paid its fixers were stolen by those agents and none actually passed along as intended to bribe Mexican officials -- because either way, whoever was paid off, Walmart knew that company funds had been used illegally, did nothing about it, and concealed the evidence from shareholders and law enforcement officials in both Mexico and the US.

The scale of this potential bribery dwarfs the fears that have been expressed that Rupert Murdoch's NewsCorp's reliance on bribing the police and hacking cell-phones to obtain stories in Britain might entail violations of the US Corrupt Practices Act by its US operations. Based on the Times' investigation, Walmart's greatest recent business success, the explosive growth of Walmex, was overwhelmingly empowered by a strategy of rushing new locations through Mexico's permitting processes so quickly that Walmart's opponents could not compete -- the entire enterprise was based not on better service or prices, but on obtaining, if necessary through illegal means, a monopoly.

These revelations come on the heels of a series of previous scandals in which Walmart's growth at any cost mandate led its leadership to abuse its workers, violate its ethical standard, and taken the company far too often out of the gray zone and into the black. It's faced criminal charges for employing illegal workers, and outraged communities when it adopted the practice of locking its workers into some US stores overnight, so they could not even leave if they had medical needs. Recently workers at Walmart's seafood processing facilities in Asia were subjected to human rights violations. Even in Mexico five years earlier, Walmart had been implicated in a massive scheme to avoid sales taxes, eventually paying $34.3 million in back taxes, but along the way refusing to take corrective action when the problem was flagged for its leaders. EXAMPLES EXAMPLES.

What does this tell us? It's not surprising to learn that local zoning processes in Mexico are corrupt, or that in any fast growing enterprise in that country the issue of how to avoid bribery while building a business is challenging. It's not remarkable that Walmart, discovering its problem, felt threatened and tried to deal with the issue internally first.

What is most telling about the Times investigation is that Walmart had on its staff capable and competent leadership which had dealt with these issues before. Walmart International's general counsel, Maritz I. Munich, had spent 12 years in Mexico and Latin America as a lawyer for Procter & Gamble. Ronald Halter, one of the company's special investigators, had 21 years of experience with the FBI. And these staff vigorously and persistently flagged for Walmart's top leadership that the company had a serious problem, that the allegations of violations of US and Mexican law were credible, and that Walmart's senior leadership in Mexico, including Walmex's CEO Eduardo Castro-Wright, were potentially implicated.

What happened? The professionals were ignored, the investigation was shut down. But instead of doing what many companies would have done, keeping the problems out of the public eye and away from the authorities while doing a thorough internal job of cleaning house, Walmart both covered up and rewarded its own rotten apples -- including the most senior official implicated. Castro-Wright was promoted to his present role as Vice-Chairman -- a reward for his success in growing Walmex so fast, using a monopoly building strategy which both past and present Walmart CEOs, Lee Scott and Michael Duke, knew had been based on extraordinarily dubious and probably illegal methods.

Walmmart's business model -- profit through growth, whatever the cost -- has not served communities, its workers or, ultimately, its average shareholders, well. It makes less money per store than its chief US competitor, Costco, while paying its workers less and treating them poorly, locating its stories in sites which contribute to sprawl and pollution. It's employee-shareholders this year filed a proxy resolution complaining that "recent decisions...may overemphasize sales growth even when that growth is resulting in declining rates of return ... and does not ...cover the costs of capital." Its tactics to compel its suppliers to reduce their prices in turn requires them to be less good employers and neighbors, encourage safety, health and environmental abuses, and make a mockery of the ethical goals the company sets in its formal policies.

But the business model is sacred -- the company simply refuses to question it. When I became Executive Director of the Sierra Club Walmart reached out to me on a number of occasions to talk about its sustainability initiatives. I thought -- and think -- that these initiatives were important, significant and serious. The company has had mixed success in implementing them, but they are ambitious, so failures are not surprising. But when Walmart asked to meet, I always made it clear that I was only willing to have a conversation in which not only those activities which the company defined as "sustainability" would be discussed, but the entire implications of Walmart's business model. I wanted to look at the environmental footprint not only of Walmart's store floors, but of its locational choices; not just at the standards it set for its suppliers, but what its pricing did to environmental quality in their communities. No one from Walmart, apparently, felt qualified or empowered to have such a broad discussion. I suspected, and suspect more strongly after reading the Times story, this reluctance was because growth at any cost is holy writ in Bentonville, and holy writ is not something you sit down to debate with outsiders -- even, when it appears to involve committing massive criminal violations of US and Mexican law.

 
 
 

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OK, we now know that Walmart's meteoric rise to Mexico's biggest retailer and employer appears to have been fueled by a massive bribery scheme. We know that millions of dollars were apparently paid to...
OK, we now know that Walmart's meteoric rise to Mexico's biggest retailer and employer appears to have been fueled by a massive bribery scheme. We know that millions of dollars were apparently paid to...
 
 
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07:31 AM on 04/25/2012
I love how Costco is whipping Wall Marts butt. Here we have a new SAMs and 10 miles away there is a 5 year old Costco. The Costco is PACKED...SAMs club is EMPTY.
12:52 PM on 04/24/2012
The dollar amounts of the bribes may be larger, but the consequences of corruption at NewsCorp affected elections, covered up lies about going to war and selling it, not to mention the downplaying and coverup of the criminality behind the financial crisis AND watering down the ensuing reforms with FAR larger financial consequences and all occured in a country where corruption is not expected

I hope Mexico confiscates every store and all the Walmart assets and jails every executive but I cannot agree that the impact of corruption at NewsCorp was less significant.

Buying local zoning boards in Mexico pales in comparison to putting the screws to the British Prime Minister and monopolizing the journalism industry for ideological purposes that has fostered policies that have cost trillions and caused massive death and destruction.
06:59 AM on 04/24/2012
Wonder where I can get some results On 4/20/12 I paid $373 in cash to send a $350 MONEY GRAM the receiver informed me that there was only $250. When I went back to the store #3462 in Suwanee GA the run-around started First manager states the cashier drawer is not checked after each shift or cashier but SOMETIMES at 9:00am the following day now each time I go back to see if they will review the video of the transaction no one can understand what I am talking about and have not been informed of my problem CASE OF THE MISSING $100
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Dahveed1
I have Flying Monkeys...
11:44 PM on 04/23/2012
All of Mexico is corrupt. That's one reason why so many south of the border want to come here. The US isn't perfect, but we have far less corruption than they do in most of the rest of the world.

Still, Wal-mart shouldn't have stooped to the local level, but then of course they wouldn't hardly have any stores there now.

They need to round up the corrupt officials and execute them. I know that's harsh, but this is a complete violation of the publics trust and only drastic measures will reduce the pervasive corruption there.

Oh, and fine Wal-mart heavily.
07:11 AM on 04/25/2012
There is plenty of corruption here. The only difference is we don't allow the rich to be victims just transgressors.
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Dahveed1
I have Flying Monkeys...
09:14 AM on 04/25/2012
We certainly have corruption here, but nothing on the scale of Mexico or most of the third world. There are two ways to fight corruption. 1 - end public monopolies. Nobody pays a bribe to get a phone here because you'll go to a competitor. Mexico has many monopolies (probably the result of more bribes). 2 - reduce the power of the state. Anytime you require a license or an action of a public employee, you create the opportunity for that person to play favorites for money (what happened with Walmart). If they don't have that power, then they cannot get a bribe.

All government is corrupt at some level. Since its always corrupt, we should strive to have the least amount of government. Oh, and I was serious about executing corrupt officials.
09:02 PM on 04/23/2012
And the poor fellow just wanted a medal or something.
06:52 PM on 04/23/2012
So, this adds to the list of reasons we should never shop at WalMart.
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Dahveed1
I have Flying Monkeys...
11:45 PM on 04/23/2012
I don't and the list of reasons is already a mile long.
07:12 AM on 04/25/2012
Just a mile?
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Gunther Sonnenfeld
Social Technologist | Advisor
06:36 PM on 04/23/2012
It's funny, because in China, bribery is a customary form of doing business, and if you're not in bed with public officials there, you're not doing any business of any kind. John61 is dead on with his comment. Personally, this whole thing reeks of one, big, convoluted smear campaign from some folks who got burned on the inside, and stopped getting invites to the backroom.

As for urban sprawl, Walmart ironically just announced the launch of Sustainability 2.0 -- at least they're betting the farm on something other than paper bag money ;)

http://www.youtube.com/watch?v=lje89Y9nWD0&feature=player_embedded
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hail
'You work three jobs?' Bush, 2/4/05
08:26 PM on 04/23/2012
All true, but China doesn't share a porous border with us and have factories lined up there because of NAFTA. Granted we buy so much Chinese junk and they manipulate their currency. But, they are not a capitalist country. Granted it's a peculiar experiment, but it's not a free society. Mexico has been a democracy for a pretty long time. If anyone thinks the disparity between the rich and the poor in the US is bad, just go south of the border. It's really apparent in Mexico City where streets of the rich have guards with M-16's, and brick walls lined with glass on top.
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Dahveed1
I have Flying Monkeys...
12:05 AM on 04/24/2012
Ok, so you're saying corruption is ok in Mexico and the fact that Wal-Mart paid massive amounts of bribes is ok because, hey, everyone else is doing it. This sort of thinking penalizes the law bidding businesses that lost stare to Wal-Mart. This isn't a victimless crime. Businesses that compete against Wal-Mart lost hundreds of millions because Wal-Mart paid bribes to gain advantage over it competitors.

Its against the law for US companies to pay bribes anywhere, including foreign countries. And its not a smear campaign if you're guilty of as charged. I haven't heard Wal-Mart deny paying these bribes, so apparently that is not in dispute.

Face it, Wal-Mart is the evil empire. They routinely treat their employees like crap. They're pay is low, and they don't give their employees enough hours. So you're typical Wal-Mart Associate makes so little, that for a family they are below the poverty level. Wal-Marts ALWAYS get special tax breads from local governments and they've shipped more US jobs overseas to foreign sweatshops than any other company. Wal-Mart has been very bad for most American's.

The biggest joke is Wal-Mart sustainability? Walmart is the company that brings you cheap foreign made trash that will break in a year and then go to the landfill as the consumer buys another cheap item to replace it. Sustainability is about a quality good lasting a long time. Walmart is as far from that as possible.
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inthedesert
Those who never question will fall for anything.
06:35 PM on 04/23/2012
While this does reflect on Walmart, it also lays bare the truth about Mexico which is that just about everyone from local dogcatcher on up is corrupt. This is almost like the national ethos of Mexico, corruption. And yet, we want to welcome as many of these people into America as possible. Explain to me why this is good for America?
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hail
'You work three jobs?' Bush, 2/4/05
06:25 PM on 04/23/2012
I worked south of the border, for years back in the 80's. Absolutely nothing gets done, without greasing lots of palms. Everything is corrupted by their system of doing business. They had laws that made you give a 51% stake to a citizen or nationals of their country, so you had dead partners names taken from cemeteries or God knows where. We all had party ID's, to try and avoid conflicts with their FD police. Another corrupt group, you had to pay off. Even a major news organization, had to get a piece of the action to stay out of your way. I don't even see this as a scandal rivaling the Murdock debacle! They paid off police in the own country to get inside information on private parties and wire tapped innocent victims. This is Mexico, a 3rd world country that conducts everyday business this way. I literally could write a book on doing business there. Even importing goods and or materials there for work, you had your equipment put into a locally owned customs company and you had to pay them off under the table too. I once was getting a ticket from a cop in Mexico City as I was leaning against a car, for going through a red light. I didn't even drive that day. I gave him 20 bucks, to get rid of him. You pay kids on the streets to watch your car, or they key it and steal the mirrors or hubcaps!
07:20 PM on 04/23/2012
"Even a major news organization, had to get a piece of the action to stay out of your way."

Reminds me of a Star Trek episode.
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hail
'You work three jobs?' Bush, 2/4/05
09:03 PM on 04/23/2012
You mean Star Dreck!
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Dahveed1
I have Flying Monkeys...
12:09 AM on 04/24/2012
So, because the whole government is corrupt, we should just accept corruption as normal and go on?

I think this is how many African countries think about killing people. Everybody's doing it, so hey, it must be ok.
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hail
'You work three jobs?' Bush, 2/4/05
02:15 AM on 04/24/2012
First of all, I was only relaying a small snippet of my experience doing business, south of the border. I had no control of the corruption, or how far we had to go to do business there. I eventually (especially the 8.3 quake) had enough of it all to last a lifetime and refused the work.

Regarding your comment 'I think this is how many African countries think about killing people. Everybody's doing it, so hey, it must be ok.' Wthout you knowing me as a person and how this statement is so abhorrent to me and how I've lived my life, especially the values I hold near to me is quite reckless on your part. It has nothing to do with my comment, or what I've done as a human being for people in general. I've actually been to many of the countries you might be referencing in Africa. I wasn't there to make a buck either! What have you done, except to make your general blanket statement of me!
05:32 PM on 04/23/2012
What's the big deal - this goes on everyday in our Gov.
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Dahveed1
I have Flying Monkeys...
12:11 AM on 04/24/2012
Every government is corrupt to some extent. This is why we should have a very small government and limit their role in our country. Instead government is expanding and being more and more involved in everyone's life.
10:20 AM on 04/23/2012
What do you suppose an aggressive investigation in China would reveal?
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signgrrl
design & production
10:34 AM on 04/23/2012
which is why that will never never happen. i hope i am wrong about that.