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Craig Newmark Headshot

Consumer Financial Protection Bureau Does Great, Wants to Do Better

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The CFPB does stuff like protecting regular people from predatory financial institutions. That's like home loaners who'll make loans to people who can't pay the bills, or payday loaners who deceive military families.

Days ago, they announced a program that shows you what complaints people have made against banks and whether or not the banks made it right.

They're now acting to protect military families regarding

iffy home loans.

Next step: they're announcing "CFPB Design+Technology Fellows" where smart software people can help the CFPB do an even better job.

I've been quietly working with CFPB folks including Liz Warren and Holly Petraeus, stuff like customer service tech. They're for real, getting stuff done.

So, if you really want to make a difference, here's a really good way to do that.

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