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Danah Boyd

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Why Parents Help Tweens Violate Facebook's 13+ Rule

Posted: 11/ 1/2011 1:23 am

"At what age should I let my child join Facebook?" This is a question that countless parents have asked my collaborators and me. Often, it's followed by the following: "I know that 13 is the minimum age to join Facebook, but is it really so bad that my 12-year-old is on the site?"

While parents are struggling to determine what social media sites are appropriate for their children, government tries to help parents by regulating what data internet companies can collect about children without parental permission. Yet, as has been the case for the last decade, this often backfires. Many general-purpose communication platforms and social media sites restrict access to only those 13+ in response to a law meant to empower parents: the Children's Online Privacy Protection Act (COPPA). This forces parents to make a difficult choice: help uphold the minimum age requirements and limit their children's access to services that let kids connect with family and friends OR help their children lie about their age to circumvent the age-based restrictions and eschew the protections that COPPA is meant to provide.

In order to understand how parents were approaching this dilemma, my collaborators -- Eszter Hargittai (Northwestern University), Jason Schultz (University of California, Berkeley), John Palfrey (Harvard University) -- and I decided to survey parents. In many ways, we were responding to a flurry of studies (e.g. Pew's) that revealed that millions of U.S. children have violated Facebook's Terms of Service and joined the site underage. These findings prompted outrage back in May as politicians blamed Facebook for failing to curb underage usage. Embedded in this furor was an assumption that by not strictly guarding its doors and keeping children out, Facebook was undermining parental authority and thumbing its nose at the law. Facebook responded by defending its practices -- and highlighting how it regularly ejects children from its site. More controversially, Facebook's founder Mark Zuckerberg openly questioned the value of COPPA in the first place.

While Facebook has often sparked anger over its cavalier attitudes towards user privacy, Zuckerberg's challenge with regard to COPPA has merit. It's imperative that we question the assumptions embedded in this policy. All too often, the public takes COPPA at face-value and politicians angle to build new laws based on it without examining its efficacy.

My collaborators and I decided to focus on one core question: Does COPPA actually empower parents? In order to do so, we surveyed parents about their household practices with respect to social media and their attitudes towards age restrictions online. From a national sample of 1,007 U.S. parents who have children living with them between the ages of 10-14 conducted July 5-14, 2011, we found:

  • Although Facebook's minimum age is 13, parents of 13- and 14-year-olds report that, on average, their child joined Facebook at age 12.
  • Half (55%) of parents of 12-year-olds report their child has a Facebook account, and most (82%) of these parents knew when their child signed up. Most (76%) also assisted their 12-year old in creating the account.
  • A third (36%) of all parents surveyed reported that their child joined Facebook before the age of 13, and two-thirds of them (68%) helped their child create the account.
  • Half (53%) of parents surveyed think Facebook has a minimum age and a third (35%) of these parents think that this is a recommendation and not a requirement.
  • Most (78%) parents think it is acceptable for their child to violate minimum age restrictions on online services.
2011-11-01-1101facebook.jpg


The status quo is not working if large numbers of parents are helping their children lie to get access to online services. Parents do appear to be having conversations with their children, as COPPA intended. Yet, what does it mean if they're doing so in order to violate the restrictions that COPPA engendered?

One reaction to our data might be that companies should not be allowed to restrict access to children on their sites. Unfortunately, getting the parental permission required by COPPA is technologically difficult, financially costly, and ethically problematic. Sites that target children take on this challenge, but often by excluding children whose parents lack resources to pay for the service, those who lack credit cards, and those who refuse to provide extra data about their children in order to offer permission. The situation is even more complicated for children who are in abusive households, have absentee parents, or regularly experience shifts in guardianship. General-purpose sites, including communication platforms like Gmail and Skype and social media services like Facebook and Twitter, generally prefer to avoid the social, technical, economic, and free speech complications involved.

While there is merit to thinking about how to strengthen parent permission structures, focusing on this obscures the issues that COPPA is intended to address: data privacy and online safety. COPPA predates the rise of social media. Its architects never imagined a world where people would share massive quantities of data as a central part of participation. It no longer makes sense to focus on how data are collected; we must instead question how those data are used. Furthermore, while children may be an especially vulnerable population, they are not the only vulnerable population. Most adults have little sense of how their data are being stored, shared, and sold.

COPPA is a well-intentioned piece of legislation with unintended consequences for parents, educators, and the public writ large. It has stifled innovation for sites focused on children and its implementations have made parenting more challenging. Our data clearly show that parents are concerned about privacy and online safety. Many want the government to help, but they don't want solutions that unintentionally restrict their children's access. Instead, they want guidance and recommendations to help them make informed decisions. Parents often want their children to learn how to be responsible digital citizens. Allowing them access is often the first step.

Rather than reinforcing or extending a legal regime that produces age-based restrictions which parents actively circumvent, we need to step back and rethink the underlying goals behind COPPA and develop new ways of achieving them. This begins with a public conversation about what it means to parent in a digital world.

2011-11-01-1101facebook2.jpg


For more information on our findings and their implications for policy makers, see "Why Parents Help Their Children Lie to Facebook About Age: Unintended Consequences of the 'Children's Online Privacy Protection Act'" by danah boyd, Eszter Hargittai, Jason Schultz, and John Palfrey, published in First Monday.

Image Credit: Tim Roe

 

Follow Danah Boyd on Twitter: www.twitter.com/@zephoria

"At what age should I let my child join Facebook?" This is a question that countless parents have asked my collaborators and me. Often, it's followed by the following: "I know that 13 is the minim...
"At what age should I let my child join Facebook?" This is a question that countless parents have asked my collaborators and me. Often, it's followed by the following: "I know that 13 is the minim...
 
 
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09:42 PM on 12/06/2011
If I tell my 11-year-old daughter that she can lie about her age to get on Facebook, I should not be surprised nor upset about finding her on a dating website with a profile that says she's 22.

This is why they HAVE parents. They make bad decisions and we guide them in making good ones.

Seems there's not much mindful parenting going on these days. The results of mindless parenting are what we have running all around us now.
03:38 PM on 11/07/2011
I am in complete agreement. The internet is a powerful resource and with power comes responsibility and discretion. A discretion that has not yet developed in the minds of children under a certain age to protect them from those who use networking sites to do harm to our kids. My daughter is eleven and constantly tells me that her friends have one, however I will not allow it because these days we need to have a second set of eyes to govern what are kids do and don't do...with the internet resources at their fingertips we'll need a third.

Author Lisa Eve
google search word: unforgiven lisa eve
08:41 AM on 11/07/2011
Yes monitoring if they let you (my kids won't anymore, and I respect their right to a private personal life) - but FaceBook is like the phone was for us.

My kids (13 and 17) only talk on the phone to arrange a meet-up or check on a homework assignment. If that. Otherwise they chat chat chat about everything and anything - like we did (or at least I did) with my best friends on the phone. - via FaceBook. They do facebook chat so it disappears as soon as the thread is gone - but to my mind it's teenagers' pull to connect with their peers.

I can't imagine not allowing that. Helping them to make responsible choices about how to engage with that, watching their grades and study habits sure, but take away their access to their network of friends - why?
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HUFFPOST SUPER USER
MeinNH
Ooooo Silly Me
10:40 AM on 11/04/2011
I know lots of kids on Facebook...most are pretty responsible and usually if they aren't family members catch it and have a dialogue about what is and isn't acceptable. One of them however spends hours "liking" inane and rude things, posts awful pictures and won't spell properly...when told that this reflects badly they shrug and say sorry and continue that behavior....of all the one I know the same attitude carries over into all of their activities. On the whole, I don't think Facebook is great even for adults. I don't play games, I don't want to gossip. It is fine to catch up on family and friends but when it starts to get to be hours of your time on it........well...
11:34 AM on 11/03/2011
Why does a 12-year-old need Facebook? Trying to find out whatever happened to their friends from pre-school? Organizing an Occupy Playground movement? Sharing important thoughts on the latest episode of "Wizards of Waverly Place" or the newest "Diary of a Wimpy Kid" book?

Having observed Facebook activity of my high school-age son, his friends and some of my nieces and nephews, I can say that as much as it's a venue for communication and entertainment, it's also a place where kids can engage in pretty ugly gossip and some nasty exchanges. That's not to say those things might not be said in person, but Facebook is SO public and it invites so many more people into the personal parts of your life that I don't think most young kids are ready for it.

The most mature 12-year-old (if that's not an oxymoron) is still just a 12-year-old. A straight-A tween is still going to have trouble processing certain things and struggle to make the right decisions. A Facebook post made in haste can create lingering problems for kids. I saw a niece go through this -- lost her best friend and a couple of other friends because of a string of Facebook posts that got out of hand when she was a high school freshman.
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Areya
Chant & Be Happy
04:00 PM on 11/04/2011
Your niece's experience is a fine example of why children shouldn't be using a lot of social networking. No matter how precocious or mature children seem to be, there is so much they don't understand about relationships and communication.

I also have a problem with teaching children to lie. While a parent may not see the harm in it, it provides an example upon which a child's morals will be built.
12:03 PM on 11/07/2011
We're an education family and most of our friends and family work in or with the education field. In my opinion, this type of thing happens most often with girls and girl peer groups. Unfortunately, it's really the same vicious behavior that many girl peer groups displayed when we were in school, only on a far more public level. There are several anti-bullying clauses in school contracts now that address this and, at least in our district, many of them are zero-tolerance.
08:44 AM on 11/03/2011
Anyone who follows Facebook, and the social media commercial surveillance system that's been created, understands it's a far-reaching and out of control privacy, consumer protection, and civil liberties problem. The reason Facebook doesn't permit users under 13 to join is that it would require a parent to opt-in to the data collection--and also be fully informed about social media marketing. That's something Facebook doesn't want to do. Facebook could create a system where children could join under the fair rules established by COPPA. It's Facebook's fault if parents and children need to lie about their age because it doesn't want to embrace privacy safeguards appropriate for youth. Rather than examine how data is collected by Facebook and the privacy issues raised for young people, this Microsoft funded survey asked questions without providing context and information. Few parents--let alone children and teens--understand or can control the data collection and online targeting applications deployed by Facebook's social media marketing system.
This study is timed to undermine the current FTC proceedings on COPPA that could ensure children cannot be targeted via mobile and location data services or be the victims of companies engaged in behavioral targeting (which Microsoft does, of course). The FTC's proposals are supported by the leading privacy, consumer, child health and advocacy groups in the US.
08:27 PM on 11/02/2011
Ive seen good parents that really didnt tell their kids what to do, and ive seen facist parents also. As far as im concerned, the parents really have no say in whether kids have facebooks or not. Maybe parents shouldnt teach their kids how to use the internet if they dont want them to get on facebook.
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HUFFPOST COMMUNITY MODERATOR
KJLSanDiego
07:20 PM on 11/02/2011
If you are under 16, do you really have enough going on socially to even need or want such a thing?
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08:13 PM on 11/02/2011
AAA
08:22 PM on 11/02/2011
I know alot of 15 year olds that were going to more parties than i get to go to
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KJLSanDiego
09:56 PM on 11/02/2011
Yes, true, a lot of kids grow up too fast these days and experience too much too soon.
A lot of our kids at my work, I wonder if they will even have a liver by 30!
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marissajz
07:00 PM on 11/02/2011
They do it for Farmville. Duh.
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06:53 PM on 11/02/2011
BEcause they want to plug their kids in , not pay attention to them , while they mindlessly "have a life"
on facebook , this is an affront to parents who engage their children , with others "face to face " these kids will become socially disabled , or worse , heaven help them .
12:08 PM on 11/07/2011
That's a little black or white. Children can be "connected" and still be taught how to behave face-to-face. Our kids are not allowed to bring their phones to ANY dining situation; at social events, they are to keep them in their pockets or excuse themselves (for no more than 10 minutes at a time) if they "need' to talk or text on their phones and, because we had some sleep issues with one, they now have to dump their electronics in a basket in my bedroom before they turn in for the night. It takes some vigilance, but it is possible.
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04:23 PM on 11/08/2011
Not necessarily. My son is well under the facebook age limit. But we have the account b/c he gets to play farmville and share other experiences with his grandparents who are far away. Furthermore, its a lovely way for him to connect with his dad when he's away on business trips. I am always with him when he logs on and I limit his privacy settings. Far from becoming 'socially disabled" my son is learning the basics of letter writing (when he sends notes to his grandparents) and about bidirectional sharing info . He is also learning how to structure conversations.
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PTAOfficerforObama
It's arithmetic, stupid
06:49 PM on 11/02/2011
A surprise that parents let their kids break the rules? Nope.They make excuses as to why homework is not done, they let their kids skip school to go to movies, they let them have cell phones in school in violation of rules, and they let them drive with friends during driver probation period. Their kids are OK. It is the others who are the problem...
08:28 PM on 11/02/2011
If i have kids, id enougage them to break every one of these rules. especially edukation, which is useless
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3bunnies
My opinion is Just That, Mine
06:25 PM on 11/02/2011
7th grade- yes, 2nd grade - no .
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TurnSeiki
Black Conservative
06:24 PM on 11/02/2011
Age 16 at the earliest. The same age double-dating is allowed. An ounce of prevention...
08:24 PM on 11/02/2011
"Age 16 at the earliest. The same age double-dat­ing is allowed. An ounce of prevention­..."
Conserative? Who decided that "double dating" isnt allowed till 16. The gubmint?
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TurnSeiki
Black Conservative
01:23 AM on 11/10/2011
No. Me and my wife. WE don't need gub'ment to help us with decisions.
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kungp00hbear
06:19 PM on 11/02/2011
Absolutely depressing.
06:07 PM on 11/02/2011
I think it should come down to the parent. I also think the child should also agree that he/she cannot go on the computer without a parent around, and the parent will always have full access to the Facebook account.

I think 13 is the ideal age. Younger IMHO is a bit too early. The big things parents should push is to help their children be more knowledgeable about the world, more cyber and street smart, and especially how not to post things now that they will regret later.