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Don Tapscott

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Business Models for Five Industries in Crisis

Posted: 07/11/11 11:12 PM ET

In our 2006 book Wikinomics, Anthony D. Williams and I looked at dozens of companies that have used the Internet to transform their business models and achieve tremendous success.

However, in the five years since the book's publication, we've noticed something striking: the rate of business model innovation has not accelerated. Yes, some individual companies have achieved competitive advantage by exploiting the web and networked business models. But overall the gains have been modest.

We're beginning to understand the reason. Increasingly it's becoming difficult or even impossible for companies to achieve breakthrough success without changing their entire industry's modus operandi. From the many examples, let's look at five:

1. Pharmaceuticals Can't Fix What Ails Them One by One

Pharmaceutical companies are about to drop off what's called "the patent cliff". They will lose 25-40 percent of their revenue in the next two years as the patents for many blockbuster drugs expire. There is little individual companies can do to recover from this crisis and instead need an industry wide solution.

The global biomedical community is generating about 25 new medicines per year, but only a handful of these are "pioneer drugs" rather than "follow-on drugs"-variants, formulations or combinations of existing therapies.

Despite increased research spending the impact on the number of new medicines approved is negligible. Pioneer drugs address societal needs but also their discovery will allow pharmaceutical companies to grow because consumers are willing to pay for such innovation.

It is in everyone's interest that those involved in the quest for pioneer drugs share rather than hoard information. Unfortunately, the current structure of drug research encourages the industry to protect its ideas and material with intellectual property rights or restrictive collaboration agreements. The public sector too has been encouraged to secure intellectual property on early-stage discoveries.

Nor is the clinical trial process as open as it could be. The outcomes of these trials, particularly if they fail, are not published until several years after the termination of the projects, if at all. A corollary is that the pharmaceutical industry is downsizing research and focusing on less risky activities.

Instead, the industry should share some of its clinical trial data, such as results from failed trials or from control groups. "This will not undermine the competitive advantage of companies," says former Merck executive Stephen Friend, now a champion of the open source biology movement: "It will enable it, by changing the basis on which companies compete and setting a platform for a sustainable industry."

2. Rethinking the Music Recording Industry

Used properly, the Internet could deepen the bond between musicians and their fans. Instead, the music recording industry has become the poster child of failed digital opportunities.

Instead of clinging to late-20th-century distribution technologies, like the digital disk and the downloaded file, the music business should move into the 21st century with a revamped business model that converts music from a product to a service.

All music labels and performers should put their music into a commons in the cloud. Instead of purchasing tunes, listeners would pay a small fee-say $4 per month-for access to all the songs in the world. Recordings would be streamed to them via the Internet to any appliance of their choosing -- such as their laptop, mobile device, car, or home stereo. Artists would be compensated based on how many times their music had been streamed.

The system would immediately eliminate "illegal downloading" because the problem of copyright protection would vanish. There are companies like Spotify that are attempting to provide such a service, but the record labels have resisted putting all their music in an exchange whereby they and artists get compensated each time a song is streamed.

With a restructured music industry, companies would have an incentive to nurture new artists.

Tapscott's discussion of Banking, Sustainable Manufacturing and Transforming Healthcare is continued at Wall Street Journal's The Source.

Don Tapscott is the author of14 books, including (with Anthony D.Williams) MacroWikinomics: Rebooting Business and the World. He is an Adjunct Professor at the Rotman School of Management, University of Toronto. Twitter: @dtapscott.

Join Tapscott for a live Q and A at 11 am ET Tuesday.

 

Follow Don Tapscott on Twitter: www.twitter.com/dtapscott

In our 2006 book Wikinomics, Anthony D. Williams and I looked at dozens of companies that have used the Internet to transform their business models and achieve tremendous success. However, in the fiv...
In our 2006 book Wikinomics, Anthony D. Williams and I looked at dozens of companies that have used the Internet to transform their business models and achieve tremendous success. However, in the fiv...
 
 
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HUFFPOST COMMUNITY MODERATOR
JScott
John Galt's last name is McGuffin-Smithee
10:47 AM on 07/13/2011
So then we'd somehow always have to be connected to the 'cloud' for music..........no thanks.

And Pharma I don't see any significant change-they'll just find 'cures' for invented diseases or another (eye roll) treatement for erectile dysfunction, or skimpy eyelashes and such because it's profitable....
not ground breaking like cures for cancer and AIDS.
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FoxIslander
Fox Island...no relation to Fox News
02:02 PM on 07/13/2011
...thank gawd they have restless leg syndrome to fall back on.
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HUFFPOST SUPER USER
Reno Fickler
Head Lifeguard/Dead Sea Marina
06:05 PM on 07/12/2011
For centuries men have gone to houses of 'ill repute', paid their coin-of-the-realm and got what they wanted. For a shorter length of time, men (lobbyists) have gone to DC, paid the same "coin" and got what they wanted.
Neither group will ever be sated.
04:14 PM on 07/12/2011
For what little they, Big Pharma and Big Tobacco, really and truly do for us, they are paid as if their skill and risk levels are very high. I don't think big pharma's R&D rises up to their pay level. Many are addicted to the drug nicotine, so they are essentially a legal drug seller, and hence should be in the Big Pharma category. But aren't these savvy marketers of themselves, and pairing themselves up with doctors is just a ploy. Internationally if we did nationalize them, after expenses the ability to really care for people, with no conflicts of interest, will rise to higher and more efficient levels. A congress of science can easily spot areas to pursue, then to have achievements, for us all. Roads, Police, Fire, Military, Courts, all these are closed loop monopolies. Pharmaceutical sales and mfg and R&D could be added to this group. Look at the mess with fisheries. No cod, habitat destruction, and we want to give away leverage to fishermen, or rather boat permit investors, just so the market can work, it's utterly foolhardy to be so hard and fast.
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BBackSoon
Hello, I must be going.
10:22 AM on 07/12/2011
I think I agree with you but the idea that Big Pharma will change anything they do is laughable. They are gigging us and will continue to gig us until forced to stop.

I think I saw we are one of only Two countries in the world that allows Direct Advertising of Drugs to the public. And that has to add to the cost and the profits.

One other thing, it has been 50+ years since modern medicine Cured anything. Polio was the last. Think about that. Polio was the last disease that was effectively Cured. There ain't no money in cures, just in treatments. Big Pharma has no interest in curing people, they want consumers of their products, repeat consumers of their products.
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HUFFPOST SUPER USER
Reno Fickler
Head Lifeguard/Dead Sea Marina
05:54 PM on 07/12/2011
....and the govt is just as interested in "World Peace" as the pharmas are in "curing".
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BBackSoon
Hello, I must be going.
10:07 AM on 07/13/2011
George Carlin and his bit about how our army goes in and then we whip a little industry on them, US Industry. And the middle two letters of industry is US.
08:45 AM on 07/12/2011
It's not that we're just now discovering that monopoly is not good for any economy, let alone ours. As long as we depend on innovation and growth to drive wealth and prosperity for all American, we've got to watch our tendency towards monopoly in both private and public entities. Monopoly ultimately drives wealth disparity, imbalances in power, and it stifles innovation and growth. Take a look around...........lots of our current problems are directly related to the fact that we've allowed too many institutions to get 'too big' (to fail, to grow, to democratize wealth)..............and the Government may be the least onerous of them.

As usual the Republican idea is topsy-turvy, (aka upside down). It's not our Governments that are too big (though they are a bit cushy). It is our industrial (aka business sector) monopolies and our corporate monopolies that are too big :-)
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BBackSoon
Hello, I must be going.
10:11 AM on 07/12/2011
There was a great article out here maybe a year ago that delved into that very thing. And the fact that most innovation happens because of competition in the market place, yet our system is closer to a Fixed market with just a few major players in any given field as opposed to the ever popular notion (false notion) that we enjoy Free Markets.
01:06 AM on 07/12/2011
I don't know if the "business model" concept applies to big pharma. I don't think it does because they're not really in business, they just have economically advantageous positions. Their real customers aren't the people buying their drugs it seems. But their real true customers are those who they deal with the most and that's the government power brokers. It all seems about as holy as big tobacco. We should nationalize both the tobacco industries and the big pharma industries. I have felt this way for years. They're not doing business they're forcing payment through the nose, and for their position, they pay the political people. A close relative, the financial institutions, paying out payola to parties in government to run ponzi operations. Is it a business? I don't think so. What is it? It's just a bunch of bull, a racket. Let's smarten up and end the drug rackets, legal and illicit. Preach to someone else about markets, my friends all die early from all the "meds". These blood suckers suck the life out of the world.
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BBackSoon
Hello, I must be going.
09:56 AM on 07/12/2011
Well Said!