Edward Ugel

Edward Ugel

Posted: January 16, 2008 11:21 AM

Caution: The McBeverage You're About To Enjoy is Extremely Overpriced

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I was ten years old when Rocky III hit theaters in the summer of 1982. At that age, seeing Rocky fight Mr. T was a big deal. Both Mr. T and I went on to have very good summers. Rocky III made Mr. T an international star. And, I returned from summer camp where I was voted most likely to be kicked in the groin by a horse.

These days, they're still wheeling Rocky out to make movies--coming soon: Rocky X: This Soup is Cold. I'm not all together sure what Mr. T is doing but I imagine it's something involving him saying the words "sucker" and "fool." More power to him. I'm a big fan.

As an adult, I still get a kick out of watching big-time fights. One match I'll be following with interest is the coffee war between Starbucks and McDonald's. It seems the golden arches wants a piece of the coffee cash cow from Seattle. Who can blame them?

Yes, I go to Starbucks. How can you avoid them? But, after a few lattes early in my Starbucks evolution, I'm completely done with $4 espresso drinks. Now, I order one thing: a coffee. You remember coffee, right? It's black, inexpensive, and comes in three sizes: small, medium, or large. When I order a coffee at Starbucks, I feel as if I should apologize for being such a wet blanket. Plain old coffee is so 1995. If it isn't blasted with steam, mixed with syrup, or blended with ice--apparently it's just no fun. Straight coffee is to Starbucks what a single hamburger is to McDonald's: a jumping off point, a trip down memory lane, an item kept on the menu as an homage to their past.

Just getting a small coffee at Starbucks is an act of bravery and public protest. The word "small" doesn't even exist at Starbucks. So, when you ask for a "small coffee" as I often do, your request is typically met with a stunned look of disbelief, as if you'd asked for permission to pee in the tip jar. "Small coffee?" Is this guy a Communist? Should we call security?

Like so many others, I have no love for Starbucks or McDonald's. Both wildly successful businesses represent the corporatization of our culture. It pains me to think that with 14,000 McDonald's and 10,000 Starbucks nationwide, neither chain is done growing. How much is enough? These thousands of McDonald's and Starbucks outposts are merely a portion of larger global retail strategies both companies have planned over the next decade. Still, I'm pro business. I don't begrudge them their success. However, it's sort of embarrassing and depressing to me, the ubiquitous nature of these two beasts. It makes me miss the way we were--even if I'm not exactly sure what it is that I miss. I just know we'd be a better place with fewer of them.

So, now we hear that McDonald's is hiring "baristas" and reserving a spot at the counter for espresso machines etc...the full coffee experience. McDonald's says they aren't necessarily going after Starbucks loyalists as much as they are trying to get their own customers to expand their tastes a bit and, in the process, fork over an extra few bucks for an espresso drink. (Nothing says delicious like the combination of an egg McMuffin and a soy latte with an extra espresso shot.) Still, something just doesn't sit right with the whole plan.

People go to Starbucks, or any other coffee bar, with a certain set of expectations. At the top of the list is that the customer's bizarre espresso lexicon, nearly as snooty and ridiculous as ordering in Latin, will be understood, anticipated, and (if nothing else) not laughed at by a zit-faced high school kid. I just can't see the average McDonald's employee keeping a straight face when someone orders a non-fat caramel macchiato, especially when the drink itself costs just under what the staffer is paid for an hour's work. The customer will likely be ridiculed or stabbed in the neck with a fork.

All the coffee bars have developed an unspoken understanding with their typically well-off customers. The coffee bar / patron agreement boils down to this: you pay through the nose for a sissy drink masquerading as "coffee" and we'll promise not to laugh in your face. We'll even take you seriously. In addition, we will play quasi-hipster music and feed you scones to round out your experience. Finally, we will provide your increasingly wide asses with ample, comfortable seating. You can even plug in your lap top and download music using our Wi-Fi hot spots. (That will be $12.50.)

Will McDonald's make good coffee? Many say they already do. Will they be able to make a quality product and sell it for less than Starbucks et al? I'm sure they can. But in the end, I'm totally unconvinced that the majority of folks who are after an espresso drink want to pay less for it at the expense of their very ritualized coffee experience. Part of what that big bill at Starbucks gets you is the ambiance and comfort of being among simpatico folks, those also willing to pay so much for so little..... Come to think of it, if that's what McDonald's is trying to do, they'll fit in quite nicely.

Maybe these two corporations deserve each other? Why doesn't one of them just buy the other? That way, while biting her tongue, the Mc-barista can ask the hipster if he'd like to super-size his Peppermint White Chocolate Mocha. Either way, odds are, he'd like fries with that too.

We deserve what we get.

 
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- olda I'm a Fan of olda permalink

Coffee shops (dinners back then in the 1970s )bottomless cup of joe 5 cents! go into a snooty coffee house and order a (rattle something off in Latin)then say well just give me a tall house blend.Its all so phony just makes me laugh.

    Favorite    Flag as abusive Posted 10:26 AM on 01/20/2008

Dude: Buy a decent thermos with a stainless steel insert so it won't break. Of course, add in a coffee maker, anything from a cone filter to a French Press, and a coffee bean grinder. Now at first it may seem like a lot of money. But 'in the long run' you will save a lot. Figure it this way.

A coffee plus tip (don't be cheap) will cost around $2.00 each. I need around 3-4 cups a day. That makes it $6 - 8 bucks for one day!

Now buy One Pound of quality beans. I like coffee from Indonesia like Sumatran or Celebes. Depending on where you buy it, it will run any where from $8 - 20 bucks a pound.

Your should recoup the money you made from buying the thermos, coffee maker, and grinder very quickly.

Of course, if you are into the experience of going to a coffee shoppee, hey nothing wrong with that.

When I lived in S.F. I loved going from place to place, from No. Beach to the Mission.

All the best...

and have a cup of joe on me!

    Favorite    Flag as abusive Posted 06:40 PM on 01/17/2008
- Cathexis I'm a Fan of Cathexis 7 fans permalink

"Pee in the tip jar ..." "Is this guy a Communist?"

This is the first time in a long time that an online article has made me laugh out loud! Thanks!

And even better: You make good points. Starbucks customers aren't buying drinks; they are buying "an experience­." McDonalds may well gain customers through all of the Starbucks wannabes ... those who desire the implied socio-economic luxuriance but can't pony up for the real thing. For some set of these, the overpriced drink, itself, will be their experience.

But McDonalds will not supplant Starbucks. Two different sets of customer demographics.

    Favorite    Flag as abusive Posted 01:22 PM on 01/17/2008

Great Blog Post ... Great coffee is still hard to find. I also do not begrudge StarBucks success, however I always make the effort to buy local products from locally owned & operated business. If I am going to spend upwards to $5 for a cup of fancy coffee, I rather give the money to my neighbor.

Fortunately, living in Vermont, there are only four Starbucks cafe...per­iod...in the entire state. The local economies have filled the need with funky & fun locally own coffee shops with actual free wifi, comfy chairs and locally roasted coffee.

What is interesting is that we find it easier to spend $5 for a cup of coffee in order to participate and experience a "social setting".

    Favorite    Flag as abusive Posted 10:18 AM on 01/17/2008
- sparkandy I'm a Fan of sparkandy 28 fans permalink
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When I visit my daughter in NJ, we always end up in a snooty coffee bar. Sometimes Starbucks, sometimes not. She orders weird combinations of latte, whateverchino, frappasomething, etc. I always order TEA and two cups of ice, which really confuses them. When I'm in NJ I get desperate for good iced tea, and the only way I can get it is to pour hot tea over ice. My lovely daughter is always horrified, the workers are mystified, and I'm satisfied.

    Favorite    Flag as abusive Posted 05:50 AM on 01/17/2008

I wonder what kind of toys Macdonalds will be handing out to little kids to entice them to buy coffee. Gene the mean coffee bean, perhaps?

    Favorite    Flag as abusive Posted 07:03 PM on 01/16/2008

well said. i actually love the taste of plain black starbucks coffee. good stuff.

but i rarely go in because i have to wait in line behind the 'sophisticates' ordering half-caf, low-fat, double-wide, frappachinos

    Favorite    Flag as abusive Posted 03:40 PM on 01/16/2008
- TucsonEd I'm a Fan of TucsonEd 7 fans permalink

dude you can even have a HOME cappaccinno machine...­. DUH???
I've never understoody WHY someone would go out and buy something prepared that you they could make at home for a lot less. This includes hamburgers.
I was being lazy after working late once and stopped at a MickeyD's on the home from work and took home a burger. It was so gross I won't make that mistake again.

    Favorite    Flag as abusive Posted 02:46 PM on 01/16/2008
- Sciguy I'm a Fan of Sciguy 11 fans permalink
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How can you avoid Starbuck's? Well...

1. Buy a small coffeepot, some ground coffee and some filters from your neighborhood discount store. Use the setup at home.
2. Repeat step 1, but use the setup at work.

If you must have espresso, buy an espresso coffeepot (aka a Cuban coffeepot) and some espresso. Use it at home or at work.

Let's face it - if you're buying coffee that costs as much as the server makes in an hour, maybe you SHOULD be stabbed in the neck with a plastic fork...

    Favorite    Flag as abusive Posted 02:17 PM on 01/16/2008
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