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Henry Jenkins

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In a Social Networking World, What's the Future of TV?

Posted: 09/24/09 01:10 AM ET

As the news media focused on Jay Leno's relocation into a regular five night a week prime time spot, the veteran Tonight Show host expressed growing confusion about the state of his medium. He told The Los Angeles Times, "I don't know what TV is anymore."

Well, if Leno doesn't know what TV is, who does?

He's not the only one scratching their heads these days. Joss Whedon, the veteran television producer of Buffy the Vampire Slayer and the current Dollhouse, expressed confusion over the Emmy he won for Dr. Horrible's Sing-A-Long Blog, a program which was never aired on television (broadcast or cable): "If we were on TV, maybe we would've won an Oscar...We don't understand."

Whedon had produced Dr. Horrible as a personal project during the television writers strike, circulated it for free via the web for the first week, and then began selling it on iTunes (and now through DVD, not to mention screenings and singalongs at movie theaters). This top flight television creator taking his latest brainchild directly to his fans without passing it through the hands of a network. Felicia Day, Dr. Horrible's leading lady, has developed her own cult following around the series, The Guild, which has been primarily funded through PayPal contributions from her fans and is now being distributed through the Xbox 360.

Meanwhile, Susan Boyle made headlines through her appearance last week on America's Got Talent, having amassed an American following primarily on the basis of content pirated from the series's British counterpart and circulated via YouTube. More than 26 million viewers watched the finale of American Idol last season, constituting a significant broadcast hit. By comparison, over that same time period, the Boyle video was watched more than 103 million times across 20 different websites within the first nine days of its circulation. Her success depends less on the decision of some network executive to give her airtime than on the decisions of hundreds of millions of people to pass her video along to their friends.

Some call this a "post-network" era and are suggesting that it constitutes a change as dramatic as the shift from broadcasting to cable. Yet, actually, television may be in the hands of a different kind of network -- Facebook or Twitter rather than ABC or Fox.

Is this television? It depends on how you define your terms. My students at University of Southern California are watching more television content now than ever before but relatively few of them own television sets. They are watching television series through boxed DVD sets and off sites like Hulu (for free) or iTunes (at a price), or through illegal downloads. They are watching television on computer screens and through their ipods. And those who own television sets may be watching it through their game systems rather than subscribing to cable. So, television without TVs?

Is television the stuff we watch on our TVs? My local cable company allows me to watch grainy YouTube videos on my big screen television and allows me to download movies directly from Netflix or Amazon to watch on demand. And of course, I can play Wii games through my television set. But is any of that television?

Is it television if it doesn't get distributed by the networks? Whedon and Day are demonstrating that television may be a genre or format of entertainment -- which looks and feels "like television" even if it is never broadcast. Here, television may refer to a form of storytelling which comes in short chunks which are organized as part of longer series which unfold across seasons. We may not know what television is but we recognize it -- in this case, with an Emmy -- when we see it.

Susan Boyle's success suggests that decisions about what kinds of television are being watched may rely increasingly on consumers who are able to scan the planet for interesting content and spread it through their social networks. Witness the growing number of Americans who are watching Japanese Anime, East Asian dramas, or Latin American Telenovelas, series that may be marketed commercially only after they have established a solid fan following through illegal circulation. Call it spreadable media. In a world shaped by social networks, if it doesn't spread, it's dead.

The networks are trying to rethink their programming practices in the context of this unstable and ever expanding media landscape. The move of Leno to primetime is one more marker of a shift away from dramatic series and sitcoms and towards lower-cost reality-based programs as the economic core of American broadcasting. The networks announced surprisingly few new series this year, choosing to stagger the release of series year round, rather than roll them all out in one big September splash.

Increasingly, these television programs come bundled with a range of other media "extensions" as part of what people in the industry are calling "transmedia" or "crossplatform" or "360 Degree" strategies. New series, such as Glee, Melrose Place or The Vampire Diaries, have been building up their fan followings all summer, rolling out advanced content via the web. In the case of Melrose Place, fans could do a walkthrough of the famous apartment complex by visiting a fake realtor site, while fans of vampires could watch videos dramatizing the events leading up to where the new CW teen drama begins.

More established series, such as Lost, Heroes, Battlestar Galactica, and Ghost Whisperer, have tested and refined this transmedia strategy: Heroes has now produced nearly 150 web comics, Lost has staged Alternate Reality Games, basically informational scavanger hunts or puzzle quests through the fictional world of the series; Battlestar Galactica's producers encouraged fans to rewatch recent episodes by offering podcasts with director's commentary; and Ghost Whisperer made secondary characters from the aired episodes the focal point for web series, "The Other Side".

Industry gurus believe such sites attract new consumers and allow existing fans to dig in deeper, opening up more "touchpoints" with the media franchises and their affiliated brands. Transmedia content is part of a shift away from talking about "appointment-based television" where we race home to watch our favorite show when it is aired and towards "engagement-based" television, where our passionate interest leads us to seek out the programs we want when we want. Transmedia content is designed to intensify our engagement and generate fan loyalties rather than offering the "least offensive option" available in a particular time slot.

Is this transmedia material marketing or content? Increasingly they are being used to introduce new characters or provide backstory and foreshadowing; they are part of the creative development of the series, often taking shape in the writer's rooms rather than outsourced to hired guns. Indeed, the nature of transmedia content was a key issue in the Writer's Strike several years ago since writers get compensated differently if they are doing promotional work or contributing series content.

When transmedia is done well, the result is a richer, more "complex" entertainment experience, one which may continue even after the series is taken off the air. Javier Grillo-Marxuach, the showrunner for The Middleman, a little seen ABC Family series, used a graphic novel to provide closure to some of the many plot points dangling after the program's cancellation. Coming full circle, Wheedon has declared the comic book series he penned after Buffy's demise "Season 8," suggesting that fans consider it as much part of the television series as any of the aired episodes.

For the moment, there's a strong imperative to "protect the mother ship," as industry insiders put it, by treating the extensions into other media as non-essential and keeping primary focus on the television series. But, in Japan, we are seeing series which unfold simultaneously across comics, games, film, and television, without having a dominant medium. This may well be the future not only of television but entertainment more generally. As the content expands across media, when does it stop being television and become something else?

As we enter the traditional fall television season, we should pause and ask "Do you know what television is anymore?" Jay Leno doesn't know how to answer that question and neither do I.

 

Follow Henry Jenkins on Twitter: www.twitter.com/henryjenkins

 
 
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HUFFPOST SUPER USER
Len Batterson
Entrepreneur and Venture Capitalist
03:23 PM on 09/28/2009
Next big new thing, the speed and broadcast ability of Twitter with the high touch of Facebook, all
delivered by the internet to your t. v.
12:33 PM on 09/25/2009
I do not own a television. I do not believe that I am missing anything. I do not understand how people who watch TV get anything done. This is a complete mystery to me. If anyone has an answer, please let me know.

I do like Facebook. My friends on Facebook "publish" links to videos on YouTube and other sites, many of which precisely match my interests (since my friends and I share interests in common). I do not have time to watch all of these video links on my computer. But it is great to know that they are there. And of course, there are always interesting comments on these video links from my friends, and from my friends' friends. I occasionally post clips to the video sites and share them, to a largely positive response from my Facebook friends.

So, I repeat: Who needs television?

Who needs television?
12:11 PM on 09/25/2009
The author made an interesting point about media in Japan.
In Japan, a lot of the time a series begins as a manga (comic) or novel and branches out
as an anime (animation), movie, drama, novel, manga and/or video games.
A popular example of this would be Death Note, a manga which grew into an anime (Which aired (is airing?) on Cartoon Network's Adult Swim block),
movies (and a Hollywood adaptation planned), a novel and video games.
But generally the original work is the best, for any series.

I do think that anime wouldn't be where it is now if it weren't for fans spreading fansubs on VHS tapes in the 90s, but with the internet the availability of fansubs exploded...and now the english-language anime industry is facing the same problem the movie industry is, except that their base was built on fansubs.
(Of course fansub watchers do buy DVDs, the anime industry hasn't figured that out yet though.)
10:41 AM on 09/25/2009
We all have a choice or varied interests on whether you decide to watch TV, Internet or Cable. The most important thing is that expectations are met on which medium you choose to watch whatever feature, play or movie you choose.

If standards are not compromised by the supervising authorities, then qualitative programs from the Internet or whatever medium can be aired and dessiminated.
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HUFFPOST SUPER USER
Frank Jenkins
Cubs Fan, Ph.D Common Sense & Reality
12:30 AM on 09/25/2009
Who cares? Give me my Family Guy, American Dad, Simpson's, Robot Chicken, Dexter, 24, True Blood, WWE, and Real Time with Bill and I'm set. Oh forgot, The Daily Show and Colbert, along with Countdown with Kieth, and Rachel Maddow. The Ed Show is cool also, but he does clash with Homer, so I catch the last hour.
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06:46 PM on 09/24/2009
Interesting that there's no mention of the hard-core promotions that tv shows do nowadays, like all the True Blood ads that are for "vampire-safe" items, like Harley Davidson motorcycles that have absolutely no silver in them, or the Mark Ecko scents for vampires...

Hell, even movies like District 9 have been doing that! And for more than a year prior to the release date of the film!
05:55 PM on 09/24/2009
How much of our lives have been wasted "looking for something decent on TV"? There's nothing wrong with wanting to be entertained or educated in front of the television. Many of us stopped watching all together because TV offered little of either education or entertainment--especially when we were able to watch it. The internet offers the consumer the ability to choose what the consumer wants when he/she wants it.

What don't people get? Is a TV no longer a TV because it doesn't have a cathode ray tube? So are flat-screens not TVs? Well, then how are computer screens not TVs and how is the internet not a method of televising?

Here is TV of NOW, which the affiliates have yet to provide:

I get off work at 9:00 PM. I get home at 9:15 PM. I turn on the TV/computer/WiFi smartphone/whatever and start watching a show that became available at 9:00 PM that evening. I don't pay for it because I have to watch commercials just as those utilizing their rabbit ears. After the entire program has aired, for a nominal fee, I have the option, to purchase or rent it--commercial-free.

Have I left anything out? What's the hurdle?
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turbowei
05:31 PM on 09/24/2009
I know one thing:

as long as NFL is still on TV, it won't be giving away to internet.
05:12 PM on 09/24/2009
Ok, I know Jenkins' beat is TV and media and is grounded in the FORM of this kind of communication/entertainment. That's the limitation. At the risk of oversimplification, the CONTENT is really what is most meaningful if you disregard who controls the distribution whether or not it's a TV screen, a computer screen, an ipod, etc. What gives Form its saliency is that money and power are connected to it. That's what capitalism does to Content--destroys its inherent value and relegates it to an object...a commodity object.

The Content of the so-called transmedia, as it was when exclusive to TV, is pablum. The fact that today it can be spread around, that it is instant doesn't change its vapidity.
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inthedesert
Those who never question will fall for anything.
03:18 PM on 09/24/2009
I got rid of my big flatscreen TV and got a library card.................I've never been happier or more stress free.........................LOL.
02:40 PM on 09/24/2009
the television is changing. Reality tv and the news - bad. The writer's strike was a blessing in disguise. The number one reason I quit watching broadcast/cable/satellite tv was increased commercial interruption. Bad programs, writers strike, and a couple of year of presidential campaign, was enough for me. My elderly mother thought the election was in 2007! Canceled cable, saved myself enough money to cover 2 small bills and now, I can control my television content. There are still plenty of people who are passively watching television so I don't think the format is under threat. I think the television is like the stereo tuner of the 70's and it's just a screen to run devices into. It's radio with pictures.
01:43 PM on 09/24/2009
... and still: The revolution will not be televised.
01:17 PM on 09/24/2009
Regardless of the direction, the results will be the same. Idol, Stars, fat people crying, clumsy people falling, reality shows where the content is just an hour of ridiculous bickering and behind the scenes back stabbing. Sweet 16 for rich girls whose main goal is to marry someone like their father so they never have to work and can put diamonds on their poodle. Do you really want the kids to be watching shows that remind them how poor you are compared to tv people, so that they envy the useless idols and wonder why you can't get them the "cool" clothes? Think of all the useless content on television. Where are we going? Watch Idiocracy, then tell your kids to open a book.
01:11 PM on 09/24/2009
Here's some converging trends that may provide an answer:

1. Little product for too much money
Original programming on network and cable stations (ie, "not reruns, and that includes showing the 'new' episode three times in a week") is down to between 3 to 5 hours a day. Not counting the news (which isn't really news anymore except from PBS), out of 168 hours-per-channel-per-week, 35 hours max is programming you haven't seen. Out of that, 50 percent is fake "reality" programming: Stuff you could get for free by watching your neighbors or the teenagers at the mall. And how much you paying for i? According to the latest info, about $84 a month (without "premium" channels which also rerun the same things over and over again). About $1000 a year.

2. It's the economy, stupid
A few weeks ago, when I went down to the local Comcast office to turn in my box (I'd just spent 8 weeks looking for something new to watch on 150 channels and decided that was enough), I had to wait in a line of cancellees. A line that went out the door and halfway around the building. Need I say more.

NEXT ENTRY: 3 & 4 ... Digital off-air sucks and the Internet doesn't!
01:11 PM on 09/24/2009
3. The new off-air digital system pretty much sucks
Again, according to stats so far, most local stations in this country can't afford to provide enough power to make their digital signal reliable. They work about 50 percent of the time. 50 percent of my show winking out on me means that after a week, I stop watching and go do something else.

4. The Internet and Netflix is kicking cable/TV's A
OK, not exactly taking over yet, but these kinds of services, delivered cheaper and with way broader content, is pretty much only waiting for the WWII generation to kick off before it becomes the most widely used answer. TV people know this ... why do you think all these networks put so many of their shows online a week after they hit TV (and more every week)? They can still run commercials there (like Hulu).

Like the financial system in this country, traditional TV and movies are dead ... they just don't know it yet.
06:06 PM on 09/24/2009
Agreed. However, why do the TV people have to wait? They are waiting because they are not unlike the music industry suits who refused to get with the times. If they don't hurry up and get with it, Netflix, Hulu or iTunes will start producing shows worth watching! I frankly don't care if they go the way of the dodo as so many, once great record labels. They are guilty of being greedy without having foresight or vision. Greedy people aren't typically creative nor do they listen.