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Jane White

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The Only Thing Worse Than a Nearly Empty Nest Egg Is a Ripped-Off One

Posted: 03/21/11 06:58 PM ET

If you thought the Consumer Financial Protection Bureau had its hands full remedying the victims of mortgage abuse, guess what's probably next? Once the stock market starts sizzling again and Boomers may be deluded into thinking they can retire, there's not much that will stop a broker or insurance salesperson from turning their inadequate 401(k) balance into an annuity -- and then try to sell them a new one.

Take the case of 32 Exxon Mobil employees who received advice from a broker with Securities America, a unit of Ameriprise Financial, at their workplace. Among other allegations, the group said they were directed to inappropriate investments within high-fee annuities and advised to withdraw more from their retirement accounts each year than experts say is prudent. Despite being told that they had enough money to retire early, some of the retirees had to sell their homes to pay their bills and to go back to work. In 2006 a National Association of Securities Dealers (now Financial Industry Regulatory Authority, or FINRA) arbitration panel awarded them $22 million, one of the largest awards of its kind.

Here are just a few of the numerous examples of actions taken against annuity sellers, as I pointed out in my book, America, Welcome to the Poorhouse. In 2008, Florida Governor Charlie Crist signed a law increasing fines for "twisting," in which a salesman lies about the benefits of his annuity to get clients to sell theirs from a different company, or "churning," which replaces the annuity with a new one from the same company. In 2006, then-New York Attorney General Eliot Spitzer announced that the Hartford Financial Services Group would return $16.1 million in profit from sales that were arranged in concealed agreements with brokers, increasing policy costs for customers. In 2005, New Jersey launched its Senior Citizen Investment Protection Act, which limits how long annuity sellers can impose surrender charges if the annuity owner wants to sell the product.

What's amazing is not only that the people who pull off financial abuse rarely do a perp walk -- as is also the case with crooked bank CEOs -- but that as far as I can tell no government agency requires them to post any fines/penalties on their websites or note them in handouts to prospective clients. As a result, companies that have been repeatedly fined not only have continued to generate business but some have rocketed up to Fortune 500 status.

For example, despite the fact that the FINRA report on Ameriprise showed 43 "regulatory events" between 2002 and 2010 alone requiring them to pay more than $67 million in fines, Ameriprise is ranked 288 on Fortune 500's 2010 list.

Even more astounding is Merrill Lynch: despite paying $195 million in fines since 2002 alone, its revenue growth pushed it to number 30 on the Fortune 500 in 2008 before it was acquired by Bank of America in 2009. (Spokespeople for Ameriprise and Bank of America didn't respond to my requests for comments.) While some might argue that the fines might be a reflection of the fact that even decent firms might pay major penalties for minor infractions, two other household-name brokerage firms have paid only a fraction of these fines: FINRA reports showed that TD Ameritrade has paid a total of only about $3.3 million and Scottrade has paid only about $2.5 million.

To make matters worse, while the regulatory agencies may be collecting fines many abused investors are unlikely to get their money back anytime soon. For example, while the SEC ordered more than $5.5 billion in penalties between 2002 and 2006 alone through its Fair Funds program, only a fraction of that sum, about $82 million, had been paid to investors by 2005, according to a 2006 Wall Street Journal article entitled "Harmed Investor? Just Wait." Apparently one of the reasons for the delay is that it's unclear whether the deserving recipients should be current investors or those who invested during the period of wrongdoing. Duh! Compensate the victims.

When I asked an SEC spokeswoman to explain the lag, she indicated that compensation has been ramped up since the Journal article appeared, citing a press release stating that: "In fiscal year 2010 we...distributed to injured investors nearly $2.0 billion from 42 separate Fair Funds." But she didn't explain why it should take so long to be made whole in the first place. Even more importantly, she didn't give me a reason why the SEC doesn't require everybody in the financial dis-services business to disclose their track record to potential customers. Think about it: if rich criminals were merely required to pay a fine as a punishment for any crime rather than serving time in the slammer they'd simply cough up the money and keep at it.

Allegedly "annuity abuse" shouldn't happen to your 401(k) savings at work if the Department of Labor applies its proposed rule that designates as "fiduciary" anyone who renders advice to a retirement plan participant, since fiduciaries aren't allowed to put their interests before those of their customers. Maybe, maybe not, says pension actuary James Turpin, "The good brokers will follow the rules...the unscrupulous ones will claim they didn't offer any advice, but rather just provided a product for the client to buy."

However, even if these rules prevented conflict of interest it doesn't require the most important communication that 401(k) savers need and aren't getting from their employers or from those who manage 401(k) assets. It's that if you don't have AT LEAST 10 times your salary at retirement in your 401(k) and rollover accounts you can't afford to retire and there is no product out there than can wave a magic wand and make you ready. The challenge isn't making your puny retirement savings last a lifetime -- you could do that yourself by assuming you're living to 100 and divide your money by the number of years until you reach it. The challenge is accumulating enough money to keep paying the bills you were paying before you retired, whether it's mortgage payments or loan payments for your kids' college education. If you haven't done so you need to stay in the workforce.

Bottom line: If you are among the tiny minority of people who've accumulated enough money to retire on -- most likely because you've got a regular pension as well as a 401(k) account -- a better choice for your nest egg is a managed payout account from a mutual fund company such as Vanguard. It may not generate great returns depending on the market but at least the account won't be "twisted or churned" and you won't be pinged with fees if you access your money early.

 
 
 
 
 
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QuantProgrammer
Cap welfare benefits at two kids.
02:56 PM on 03/22/2011
Largely agree with this article. Just watch Suze Orman for savings and retirement ideas and advice, stick to fee-only financial advisors who charge by the hour if you choose to use any, and stick to low-cost index mutual funds or employ your own strategies if you consider yourself sophisticated enough.

If you spend the next year watching Suze Orman every Saturday night on CNBC, you'll learn a lot about protecting yourself and your money. If you don't have Cable, she also has free podcasts of her shows in ITunes.
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12:39 PM on 03/22/2011
As far as I know, no one holds a gun to anyone's head and forces them to buy annuities.

The ten times your income saved before retiring, while nice if you can put it off, is unnecessary for most to enjoy a decent retirement.
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oldschoollib
Live from the Heartland
01:16 PM on 03/22/2011
If you are lucky enough to have an employer who offers matching funds in a 401k, your choices may be limited to whatever the employer's HR department was sold. I agree in that people need to do their homework.
If ten times annual income is more than enough for you, I would love to make what you are making ...
QuantProgrammer
Cap welfare benefits at two kids.
02:54 PM on 03/22/2011
Ten times is waaay too small without a pension or other retirement income. For a conservative number that adjusts for inflation, many financial advisors are recommending you withdraw no more than 4% of your income every year if you are retiring at 65. That would imply twenty-five times your income, plus healthcare expenses. I am aiming to retire at 60 in 35 years, so my number is going to need to be more like 30x expenses.
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03:05 PM on 03/22/2011
Sounds like you have a goal and a focused plan to get there. Congratulations.
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commchf
isthisthingworking?
12:33 PM on 03/22/2011
The S&P 500 hasn't gained anything in the last 12 years. If one had purchased a fixed annuity 12 years ago your nest egg would have grown more than 40%. Tell me again why a retiree should stay in the stock market?
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AvgJoeBlow
We are smarter than any of us.
11:05 AM on 03/23/2011
The next drop is going to be a dooozy. Banks and Wall Street will be out of the market in a mega second. 401K holders, and individual investors, not so much. Of course what they don't tell you is that next precipitous drop should just about cook the US Dollar. In that case, where ever you had your money short of paid off real estate and precious metals won't matter much. -AJB
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dan-o
10:56 AM on 03/22/2011
I have an aunt who was conned into annuities. She could not handle the ups and down of the stock market and she trusted her insurance agent. She put $4 million into annuities at 64 years old. She would not listen to any of us who told her not to do it but as I as I said she trusted her agent. She did this before the market crash so she has saved her principle but cannot touch any of the money without penalty for 12 years.
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C Winebrinner
12:22 PM on 03/22/2011
A client who came to my boss one time had done this, and was diagnosed with a catastrophic illness a month later; she ended up having to pay the penalties in order to access her money.
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commchf
isthisthingworking?
12:43 PM on 03/22/2011
She didn't have health insurance?
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commchf
isthisthingworking?
12:41 PM on 03/22/2011
A 4 million dollar annuity would pay a 64 year old about 200,000 dollars a year, every year for the rest of her life. You are correct that if she removes her principal there is a penalty, that's how it works. But does she need more than 200k a year? If she does she shouldn't have made the deal. She could have instead lost 50% of her money in the stock market.
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Rory Canfield
Rwy'n ysbaddu fy cath, nawr mae'n ryddfrydol
10:53 AM on 03/22/2011
Frauds been going along for decades.The company my father worked for had a profit sharing plan for its employee's which a portion was put aside based on the employees contribution to the company.This was so the employees could invest in the company & enjoy the rewards.Was all good & fine til someone decided to drain the account.Needless to say,the employees lost what they invested & the employee who did it, nothing happened.No, it wasn't an executive who did it,it was Joe Blow in accounting.Everyone seems to think it is the higher ups all the time, nope, this common man,common criminal cost everyone who invested.This happened 17 years ago in Canada.Fraud,loss of investment has been happening long before the recent Wall Street actions & will continue to happen,it doesn't just happen on Wall Street & isn't just the bankers.Unions lose pension money on ill-advised investments that their own people advise them on,people prey on peoples dream & rob them.Here's another,I had a workman come to my home & do some work while I was there.During the course of his work,he snoped & stole $400.I reported it to the police, the name,the company,phone number everything.That was over a year ago. Despite having that information,they still haven't talked to his employer (who also ended up being robbed by him).The sheriff dept told me sorry for your loss,but its not much in the grand scheme of things.
10:12 AM on 03/22/2011
To paraphrase someone who doesn't deserve to be paraphrased:

When one person gets ripped off it's a tragedy. When a million people get ripped off it's a statistic.
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PrometheanSalvation
Bringing fire to cleanse the land.
09:55 AM on 03/22/2011
Ah, the Boomers, reaping the bitter fruit of get-rich-quick schemes they had sown and making another meal of misery to share with their children. Thanks, so much.
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02:09 PM on 03/22/2011
You're welcome. My pleasure.
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03:16 PM on 03/22/2011
You're welcome. Would you like another serving?
09:19 AM on 03/22/2011
That is what you get after 30 years of deregulation: underfunded, defunded and abolished regulatory agencies and doing nothing regulators who refuse to enforce the law. A perfect example: the evisceration of the Glass-Steagall Act in 1999. The law was enacted in 1933, during our last Great Depression (not a typo), to keep the commercial banks from going to the Wall Street casino with depositor's money. It worked until the Gordon Gekko wanted to stick his snout into this forbidden trough of untold sums of cash. So, it was repealed (under President Clinton), and the money flowed, money that was put in a bank for safe keeping not gambling. Many thoughtful people now agree that the breach in this fire wall heavily contributed to the current financial fiasco. What was the reaction? Was Glass-Steagall restored? Hell no: the money boys are still getting their way. Remember, they fund the election of your government. Your senator and congressman knows which side of his bread is buttered. Until that little problem is fixed, expect a lot more rectal pain.
02:43 PM on 03/22/2011
Thank you for your post!
08:04 AM on 03/22/2011
"The challenge is accumulating enough money to keep paying the bills you were paying before you retired, whether it's mortgage payments or loan payments for your kids' college education."
What bills? Like most, when I retired, my kids had long left college, my mortgage was paid off, and I had no outstanding loans. My only remaining bills are utilities, healthcare, maintenance, and taxes(guess what is the largest). I did not accumulate 10 times my salary in retirement assets; yet I have a good life, travel internationally about twice a year and buy all the toys I want.
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dcoverley
Fan of open windows, minds, hearts
09:45 AM on 03/22/2011
Times change. As I near retirement age I am like you, but our generation(s) married, started families, and bought houses in our twenties. The generations that have come up after us have done so in a much different world. My husband's younger brother and his wife will be putting kids through college into their mid sixties. While I have considerable equity in my home because I bought it so long ago, many today don't. I think that the advice is sound. Worst that can happen is that today's future retirees find themselves in retirement heaven by accumulating that much. ;-)
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12:31 PM on 03/22/2011
I would not have had even considered retiring if I still have mortgage, loan, and childrens education costs. That just seems crazy to me.
ProudConservative
Fiscal conservative, social moderate
07:45 AM on 03/22/2011
The statement that you can figure out if your money lasts until 100 by simply dividing your nest-egg by the years left before 100 is totally erroneous. That simple calculation does not take into account inflation, social security increases, and possible growth of your account.
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thinking4
Social democracy is not a bad thing
05:23 AM on 03/22/2011
Retirement, the funniest joke of the year! People have been battered for the past three years and retirement is beginning to seem like a Grimm Bros, fairytale, Scary
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ScreenName05
12:46 AM on 03/22/2011
Thank you Jane.

I have been talking about the crooks out there trying to rip off older and younger folks by overselling annuities for a very long time. Years ago it was whole life insurance, that paid the insured a whopping 2% a year or less and the sales agent twice as much. Then when folks got smart about the insurance scam, annuities became the weapon of mass theft. There are good reasons for annuities - such as spendthrift annuities to protect people with no financial sense, but they are a terrible investment for most people. And they are especially bad investments for older people looking to stretch their 401Ks and IRAs out for 20 or 30 years. You can never keep up with inflation when you are earning less than 2% a year on your money, and being charged 3% fees for the service.

Buy a CD, in the long run it is safer and will at least give you a chance to make the rate of inflation.
12:59 PM on 03/22/2011
I would comment buy utilities for the long haul. Duke Power pays around a 5% dividend at present prices and will be selling electricity long after financial armageddon.

There are several other good ones. The large oil companies pay good dividends and make money consistantly. You don't have to tie yourself down with CD's or annuities.
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realitytrumpsbull
two 'alves of coconut!
12:35 AM on 03/22/2011
For people that are unemployed, and of little or no means, 'retirement' is a JOKE. Frankly, I hope Wall St. does another face plant, and they end up pulling up in front of the NYSE there with 5 or 6 paddy wagons, and hauling some of those people away, along with all the computers as evidence. The Big Money Machine runs 24/7, and people get ripped off, just like Madoff's victims, but problem is, I think Madoff was as much a product of his environment, as anything else. All this speculation, securities, it's all trading pieces of paper which are supposedly worth something, but what's really going on here is that your retirement funds are basically in the hands of complete strangers driven primarily by profit motive. And, if they can take your nest egg, slide it into their briefcase, nice n clean n laundered-like, you could find yourself moving out of your house on retirement day and on your way to the homeless shelter. That is, if it hasn't closed, for lack of funds. Donate today!
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William1950
everything I say could be wrong
12:06 AM on 03/22/2011
we've all been living through "the great recession"... which was caused by wall street fraud. Mortgage backed securities which were sold to pension plan administrators caused huge losses in those pension plans.. read between the lines when they say they have "lost value due to market volatility"..
many of us, as pointed out by others below, will not be able to retire in the fashion some folks think necessary... but we've been poor so long that being poor in retirement is no change.. we just have to live very simply,..
I wonder how long we the people will put up with this graft and corruption.. with this outright theft of our very futures.. our representatives in washington have made it very clear whose side they are on... and it's not the common working man and woman of the world...
so I guess the question is... how long are we going to let this continue??
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local21
33% recall rate, Walker is next
10:57 PM on 03/21/2011
I avoid all financial planners that provide dinner at retirement seminars.

I agree with your 401K Vanguard managed payout account strategy.