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In Apple's WWDC Announcement, Siri Shines As MVP

Posted: 06/11/2012 8:41 pm

"Who is taller: LeBron or Kobe?"

This single, somewhat irreverent question -- spoken in the general direction of an iPhone during Apple's 2012 WWDC keynote by Apple's iOS chief Scott Forstall -- has almost nothing to do with smartphones or computers or technology in general; and yet it was, I would argue, the most important thing that was said on stage over the unpredictable course of Apple's entire 90-minute hype-spectacle-cum-media-event on Monday afternoon.

Here's why.

The question was asked of Siri, the iPhone 4S' (and soon, iPad 3's) virtual assistant. Siri retreated momentarily into the gadgetry brains of the iPhone, and then reemerged, responding in that immediately recognizable, slightly mechanical voice of hers: "LeBron James appears to be slightly taller."

Forstall's query was meant to demonstrate one of several new knowledge bases that will come to Siri in the upcoming iOS 6 update: You will soon be able to ask your iPhone for sports scores, games' scheduled start times and historical information about athletes, as well as for restaurant information and reservation availability, and also for movie times and reviews and actor and actress and director filmographies.

What the question really demonstrated, however, is that Apple's strongest, most dazzling weapon in the war to differentiate its iPhone from All Those Other Smartphones just received a fresh stockpile of ammunition. Thanks to a series of shrewd advertisements, "Siri" has become public shorthand for the magic and innovation of Apple, a technology one can only access on the iPhone; it is Apple's most unique feature on its most financially important product, and the marketing team knows it. These updates will allow Apple to continue its Siri-driven advertising assault: Soon, you will see Peter Dinklage attempting to locate well-reviewed Peruvian diners in Williamsburg, or Werner Herzog asking Siri for Albert Pujols' career batting average, or whatever.

And those commercials, like their predecessors, will score very well with television viewers and will probably sell many millions more smartphones for Apple. Deceptive advertising lawsuits be damned: The minds that have written the zeitgeisty Zooey/Samuel L./Malkovich Siri commercials have an entirely new set of functionalities to write around.

"Who is taller: Lebron or Kobe?" is a perfect summation of everything that Apple wishes to project onto its voice assistant, accurate or not. Siri is represented in Apple's TV advertisements as an infinite font of artificial knowledge and capability, a character and personality of whom you can ask anything and who can retrieve any information before you can snap your fingers.

As anyone who has used Siri can tell you, that representation is wishful thinking: Siri is neither very fast, nor infinitely brilliant -- not yet, anyway.

What Siri is, however, is a money-generating machine. See, the iPhone makes up well over 50 percent of Apple's revenue -- in the second quarter of 2012, for example, iPhone sales represented $22.7 billion of Apple's total $39.2 billion revenue. The major driving force behind all of those iPhone sales? Siri. You haven't been able to turn on a television in the past eight months without seeing Zooey Deschanel asking her iPhone if it's raining, or John Malkovich demanding Siri provide him with the meaning of life.

In the past eight months, since the release of the iPhone 4S, Apple has produced 15 commercials that advertise the iPhone 4S. 11 of them, including seven of the past eight, focus directly on what one can do with Siri. Apple is selling tens of millions of smartphones per quarter, and it is selling them on the mystique and seemingly limitless potential of Siri.

Financial importance aside, there is good reason for Apple to tout its voice assistant above all of the other facets of iOS: Siri is, after all the single feature that most clearly distinguishes the iPhone from every other smartphone. Apple's other major iOS announcements of the day -- Facebook integration, turn-by-turn navigation, video chat over 3G, responding to incoming phone calls via text message, a VIP inbox for email -- were all, every single one of them, already available on either Android or Windows Phone or both.

Though these announcements have been getting a lot of attention from the tech press, and were received by the hoots and hollers of the iOS developers in attendance, the truth is that each of these "new" features really represented Apple playing catch-up to a competitor, in some cases by adding functionality that has been available elsewhere for years.

With enhancements to Siri, however, Apple is not playing catch-up. It is already far out ahead of its competitors: Android's Voice Actions and Windows Phone's Tellme applications simply cannot compete with Siri's sophistication, or breadth of functions, or, especially, in the simple fun it is to use and explore and show off to friends.

Siri is also, unlike Android Voice Actions and Windows Phone's Tellme app, incredibly camera friendly and an absolute revenue magnet. If Siri can now reckon the comparative height of two star basketball players -- without even hearing their last names, at that -- it means even more money for Apple, in Apple's most valuable product sector.

At WWDC, new notebook computers, with some of the finest specs that (lots of) money can buy, were announced. Dozens of new operating system features were unveiled, as was a whiz-bang, Google-taunting Maps application, the integration of Facebook into iOS, and several impressive additions to Apple's upcoming Mountain Lion OS X for traditional Mac computers.

And yet it was Siri flawlessly and quickly answering a mundane question about basketball that Apple should be most excited about: LeBron is taller, Siri is smarter, and the bewitching Apple advertising juggernaut shall parade forward.

"Siri, is THAT rain?" Yes, Zooey. It is rain -- the rain of ever-more money showering down upon Apple's heads thanks to an incremental update to its killer feature. Now get inside and order yourself some tomato soup: The NBA Finals are about to start.

 

Follow Jason Gilbert on Twitter: www.twitter.com/gilbertjasono

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"Who is taller: LeBron or Kobe?" This single, somewhat irreverent question -- spoken in the general direction of an iPhone during Apple's 2012 WWDC keynote by Apple's iOS chief Scott Forstall -- has ...
"Who is taller: LeBron or Kobe?" This single, somewhat irreverent question -- spoken in the general direction of an iPhone during Apple's 2012 WWDC keynote by Apple's iOS chief Scott Forstall -- has ...
 
 
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HUFFPOST SUPER USER
middledge
go ask alice, i think she'll know
04:14 PM on 06/12/2012
may be the most egregious perpetration of obsequious puffery ever posted.
HUFFPOST SUPER USER
norcalcool
01:33 PM on 06/12/2012
I say Apple remove that annoying Siri voice and replace it with Majel Barrets (Star Trek computer) voice likeness. I mean this is where the idea comes from...oh and rename the app to Majel.
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HUFFPOST SUPER USER
Joseph Veverka
04:08 PM on 06/12/2012
Apple doesn't steal app ideas the Star Trek voice comes from a computer and they invent it so they just taking what belongs to them anyway.
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HUFFPOST SUPER USER
Ken Burk
10:53 AM on 06/13/2012
Actually, they bought it - neither invention nor stealing.
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HUFFPOST SUPER USER
Karel Appel
The naked truth doesn't need the emperor's clothes
01:33 PM on 06/12/2012
It's like having your mother in law answering all your questions. Creepy.
01:26 PM on 06/12/2012
does anyone know if Reconnectbook will be fully integrated as well? (for those of us leaving facebook)
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Highball
In Blackest Night
02:05 PM on 06/12/2012
It won't.

I mean, maybe there's a 0.0000001% chance that it will happen somewhere down the road. Never rule anything out completely.

But it won't.
05:02 PM on 06/12/2012
well that's lame!
HUFFPOST SUPER USER
jflorish
12:48 PM on 06/12/2012
Siri is the best mobile phone feature ever I believe, its still called beta so I'm curious to see what this can become.
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HUFFPOST COMMUNITY MODERATOR
Gudrun
My micro-bio is empty
10:16 AM on 06/13/2012
I dislike typing into my phone. I look forward to this feature getting better and better over time.
11:52 AM on 06/12/2012
I deactivated Siri on my iPhone a few weeks ago. It is slow in crowded 3G areas and it's easier to do standard stuff (like set a reminder) using the regular interface. I read that about 50% of iPhone 4S users never use Siri. If that's the case, I don't see it as a big winner. However, I'm sure Apple and the providers are big on it since it uses so much more data (that's due to the fact that the request is routed to servers which crunch the answer and then send back the result), and Siri lovers are usually heavier bandwidth consumers. I do not like talking to machines, especially one with an artificial personality (that is actually the piecing together of what its engineers and designers think we would want), but I am afraid that will be future forced upon us.
HUFFPOST SUPER USER
jflorish
12:48 PM on 06/12/2012
I don't know anyone that deactivated it, and everyone I know uses an iphone. I think you are way off.
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HUFFPOST SUPER USER
Joseph Veverka
04:15 PM on 06/12/2012
One thing Apple and Microsoft were always good at was convincing users they couldn't live without the next big and better even if it was smaller and worse..
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nonChristian
Not even Jesus can save me
11:37 AM on 06/12/2012
Apart from the fun of asking Siri something, I have not seen one person use Siri. You say something she does something else or doesn't understand, just go to alarms and set your alarm is the way most people do. The only way a natural language processing software will be successful is if it learns to associate your pronunciation with the correct words over time which Siri doesn't because it keeps making the same mistakes over and over again.

Android makers if they want their speak feature to be successful should work on an increasingly learning software. A good software will not understand words, give a list of similar words and make the user input them. Over time entire vocabulary will be in user's own words. Such a database should be transferable when one changes devices.
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HUFFPOST SUPER USER
tendril
imperfect at best and proud of it
10:22 AM on 06/12/2012
If you talk about something being a big deal long enough, guess what it becomes...If Siri is getting smarter, bravo. If Siri is getting smarter because Apple is pumping data back to NC data center from our phones, that's more of a big deal to me.
09:48 AM on 06/12/2012
Siri updates would be nice.. except Apple said SCREW YOU to Canada. Ask to search an address. "Sorry I cant search locations in Canada" - because if you look on any mapping site there is just a GIANT black hole where canada should be? Mind you with iOS6 and no more google I can see it now open the AppleMaps and get the error... "Maps not available in canada".

Im hoping any new features will be actually enabled for more than a single country. I mean common... a year an unable to add two letters "CA" to a simple search? They arnt the only company that often talks about "World-wide" features and never deliver. Microsoft, Sony, Nintendo, EA, the list goes on. The "World" to these companies is only the US.
HUFFPOST SUPER USER
jflorish
08:19 AM on 06/12/2012
I agree with this, Siri is the future, we haven't seen nothing yet as this is just getting started. Every company will try to copy it, but making it so it actually works like Siri is no easy feat and everyone is miles behind at this point.
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HUFFPOST SUPER USER
Rob Huggins
08:59 AM on 06/12/2012
I'll admit, Apple was truly right when they bought SRI International's Siri software, and they integrated it with their OS. This is the one truly cutting edge thing they've put development into since the first iPad. Like so many things Apple did though, they don't own this technology as a patent. They didn't invent it, they are just doing it well first.

There is already S-Voice with Samsung, and that is just the beginning of the competition. Apple may be getting Siri to the rest of their product line too late. They are finally getting it everywhere in version 6, but now that competition has arrived, it won't give them much of an advantage for long.
HUFFPOST SUPER USER
CoboWowbo1
10:18 AM on 06/12/2012
"Apple may be getting Siri to the rest of their product line too late. They are finally getting it everywhere in version 6..."

The third-generation iPad is the only device that's getting SIRI in the IOS 6 update. (iPhone 4S already has it) The 3GS, 4 and iPad 2 won't be.
07:25 AM on 06/12/2012
Thanks for the Apple update. I have had one issue with the iphone/ipad since its inception and I find it hard to believe it hasn't been fixed. So here goes - why can't you attach a file to an email FROM THE MAIL APP? I've never understood why you can't attach while you are in the mail app. You can send them from the photo app, but you have to start off with the photo and add the text - and there are times when you are composing an email that you realize you need to attach something. Currently you have to copy the text you've written, open the attachment, choose to send it in email and then paste your text back in. Or, you can't attach 2 files to the same email. Am I missing something?
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KeepNIt2Real
Thibodeau, Stern's got nothing on your honesty
09:03 AM on 06/12/2012
That's because it's not really a "smart phone". They are so busy trying to get Siri to work they forget to incorporate basic functions, kinda like Lebron James playing style. Apple, schmapple. Go get a Droid and be happy...muahahahahahaaaaa! >_
09:59 AM on 06/12/2012
They are finally letting you do it with photos this fall, I don't know about any other attachments though. It's because of how closed off each application is from the other. It makes it more of a pain, but by not allowing all application to communicate, it makes the phone safer and less susceptible to malware and viruses.
07:16 AM on 06/12/2012
I expected the substance of the article to point towards Siri's encroachment on Google's Adwords & how it will redefine Paid Search.

While these sample questions will take traffic away from Google (as a referrer) to websites that offer this type of banal information (and subsequently see their own revenue from advertising decline)...the big shift will be when the questions directed at Siri directly compete for queries like "Free Home Security System", or "discounts on teeth whitening" - a lucrative business for Google.
HUFFPOST SUPER USER
vidtrainer110
Fear is the tool of tyrants
07:04 AM on 06/12/2012
Uh, okay, I guess. I love Apple but I don't get the Siri madness. From what the writer is saying, Siri is driving Iphone sales (had no idea) but it isn't unique to Apple. You can get a very good equivalent to it for free for Android called Speaktoit. They also have a version for older Iphones. Now I admit to not testing this extensively but I can't see a whole bunch of difference.
Its funny, for months I have been looking at replacing my old Android device. I am surrounded by Iphones but have steadfastly refused to get one for one reason - I am frugal and not a big smartphone user - the punchline is that I purchased those Iphones for my Apple loving employees-for me the screens are too small and the virtual keyboards are worthless - strangely I find myself missing my old Blackberry that I could text on etc. I finally decided I would get one of the new Windows phones for the bigger screen and simple interface, but was talked out of it. Everyone said wait to see if Apple puts out a bigger screened Iphone 5. I decided to wait and re-evaluate....but Siri is the last thing I would consider as something that would sway me. Give me a big screen please (like an HTC One) and a real keyboard like a Blackberry...Heck I might make phone calls on my Ipad 2 if I could. Hilarious, I know.
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KeepNIt2Real
Thibodeau, Stern's got nothing on your honesty
09:09 AM on 06/12/2012
They are basically "making" people believe this nonsense about how wonderful Siri is when anyone in tech knows this is nothing more than a progression of multiple technologies that allow you to use your voice as a direct interface with software controlling devices. Heck, I've been doing that with my WINDOWS computers for years so what's the big deal? I tell it to open up my browserrrrrrrrrrr, I make it type for me, go to websites, blah, blah, blah....Siri is really a copycat. But yeah, if one phone could do it all...that's the problem with the market. It's too divided. >_
HUFFPOST SUPER USER
David Landry
10:15 AM on 06/12/2012
It's all uncritical fanboism.

First, voice recognition and response, even natural language types, are not the way of the future, they are just a small alternative on the way to far less intrusive ways to have computers know what you want when you want it.

Second, the thought that this will take away revenue from Apple's main enemy Google, is one of false logic ... oh sure, using voice response may hide the Google search page or even bypass Google altogether, but when Siri responds "LeBron James appears to be slightly taller" no one gets to monetize the results, not even Apple, unless get Siri to speak an ad along with the results, or it throws you into an Apple search result page with Apple ads.

So if Apple wants to kill Google search, they can only do so by losing money in the process, or making Siri worthless and annoying.

But, that's the power of the Apple reality distortion field.
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HUFFPOST SUPER USER
Samuel Bun
Guess which hand it's in.
05:02 AM on 06/12/2012
If Siri is Apple's ace in the hole, then Apple is in trouble.
HUFFPOST SUPER USER
jflorish
08:20 AM on 06/12/2012
They have a 100 B is cash. I don't see any trouble.
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DRaymond
Network administrator, voiceovers
02:05 AM on 06/12/2012
Siri retreated momentarily into the gadgetry brains of the iPhone, and then reemerged, responding in that immediately recognizable, slightly mechanical voice of hers: "LeBron James appears to be slightly taller."

The author clearly doesn't understand how Siri works.  Almost nothing goes on in the 'gadgety brains of the iPhone'.  Your voice clip is sent to Apple's servers.  A text to speech algorithm is processed on the server, If the question matches something in the predefined database then it gives the answer, as well as making some notations on the server about what you are interested,

The difference is that if you just visited a sports web site for you scores and statistics nobody can clearly tell what you were looking at on the results page.  But ask Siri and apple gets to build a database of your favorite sports, teams, and players to sell to others.  And it is right there in the TOS.

http://betweenthenumbers.net/2012/05/is-siri-a-spy/
03:59 AM on 06/12/2012
The same way huffpost uses cookies. whats you point? I mean I'm not defending the practice, but this is nothing new.
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DRaymond
Network administrator, voiceovers
04:37 PM on 06/12/2012
You are in denial.  The potential scope of the private data collected is orders of magnitude greater.
HUFFPOST SUPER USER
jflorish
08:21 AM on 06/12/2012
Who cares. Its a great feature, thats all I care about.
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DRaymond
Network administrator, voiceovers
04:39 PM on 06/12/2012
And so we surrendered our privacy nor for security or tyranny but to have a cute talking gadget.  Orwell would be stunned.