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Jeanne Dennis

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Hospice Straight Talk: Myths Meet Reality

Posted: 07/28/11 06:04 PM ET

Never before have I seen so much discussion about health care in this country. That's a good thing. It can empower Americans to make more informed health care decisions for themselves and their loved ones, from the beginning to the end of life.

As we seek to better understand options at all stages of life, it seems a good time to address some lingering myths and misunderstandings about hospice and palliative care. As director of Visiting Nurse Service of New York Hospice Care (VNSNY), I've seen first-hand how profoundly such care can improve the quality of life for individuals and families when time is limited. And I've also seen how misinformation and misconceptions can keep people from using these vital services to their fullest.

To begin, a few key points. Hospice is a program that provides care for the terminally ill at home or in a facility. Hospice care involves a team-oriented approach that addresses the medical, physical, social, emotional and spiritual needs of the patient, as well as providing bereavement support to the family. Hospice, which is covered by Medicare and commercial insurance, is available when the patient's physician determines that further treatment will not cure or reverse the disease, and that the disease at its current stage typically claims life within six months. The care that hospice provides is palliative, focusing on relieving pain and other symptoms but not seeking to cure the disease.

MYTH #1: Hospice and palliative care mean that I am giving up.

According to this myth, when you sign on for hospice care you sign away your rights to just about everything -- medical treatment, your personal physician, your ability to make decisions. Some may believe that palliative care allows for only morphine drip.

REALITY: Nothing could be further from the truth.

Patients in hospice have a robust array of treatments available to them, aimed at managing their symptoms and enhancing their quality of life. Hospice helps patients enjoy the comforts of home and family, draw on social and emotional support, and manage symptoms such as pain, shortness of breath, nausea, extreme fatigue, loss of appetite and inability to sleep.

Recently, a Staten Island hospice patient with end-stage cancer found her arms and legs growing numb, an uncomfortable and disconcerting condition. A hospice nurse alerted the patient's doctor, who took an MRI to rule out new tumor growth and then prescribed medication -- which has made her far more comfortable. Hospice care can involve such palliative treatments as low-dose chemotherapy or radiation in service of extending life, reducing tumor size and providing comfort. It does not, however, involve aggressive and experimental treatments, or other therapies aimed at curing or reversing the disease.

Palliative care -- or focusing on the treatment of symptoms -- not only enhances quality of life, but it can also help patients live longer. A recent study published in the New England Journal of Medicine confirms what many of us in hospice have long suspected: that palliative care is good medicine. The study reported that among 151 patients newly diagnosed with metastatic lung cancer, those who at the start of the trial received palliative care in addition to standard cancer treatment lived nearly three months longer than those who received only cancer treatment. The palliative-care group also reported less depression and a better quality of life, and they were less likely to choose aggressive (often painful and uncomfortable) end-of-life care.

This study is a powerful rebuttal to the misconception that choosing hospice and palliative care is tantamount to giving up.

MYTH #2: My family and my doctor will know what I want when the time comes.

This is a common myth that people use to avoid one of life's most difficult -- and most important -- conversations: what to do at the end of life, particularly when you are no longer able to speak for yourself.

(This myth can take many forms, including: Talking about death will make it happen.)

REALITY: I have seen countless cases where the families or physicians do not know what a patient wants, specifically because the conversation has never taken place.

I've heard adult children make excuses to put off the conversation: Oh, Mom, you're going to live forever. Or the opposite, an adult child who wants to have the difficult conversation but a parent who cannot face it. In addition, many cultures -- such as the Chinese -- hold deep-seated taboos against talking about death, which I explored in a previous post.

These conversations only grow more difficult -- if not impossible -- in the emergency room, in the back of an ambulance, in crisis. Carve out time to talk about designating a health care proxy and specifying the medical interventions that the patient does and does not want, such as ventilators, feeding tubes and extreme measures.

The other day, I talked with a patient who told me she wanted to "die consciously." She would tolerate the pain, she said, in order to be present in the experience and with her family. Other patients prefer to be pain-free, even if that means sedation. How many of us know our loved ones' wishes on this subject? This is another vital part of the end-of-life conversation.

Navigating these conversations, by the way, is glaringly absent from medical training. Over the weekend, I talked to a bright young family-practice physician, a woman in her thirties, who told me she received no medical training at all about how to talk to her patients who are not going to get better. This reminded me of physician and writer Atul Gawande's poignant, must-read article in the New Yorker, about end-of-life care and conversations.

Thankfully, there are advances. The New York legislature recently passed a law requiring all physicians in the state to offer information on palliative care to patients diagnosed with terminal illness. Although apparently some physicians find the measure "heavy handed," as Jane Brody recently wrote in The New York Times, The New York Palliative Care Information Act does not require any action from physicians beyond the providing of information for end-of-life care options. As Brody clarifies, "This law is not about ending a patient's life. Rather, it is intended to make the end, when that end is near, as physically and emotionally painless as possible."

The importance of having honest end-of-life conversations resounds even beyond a patient's death. Caregivers who had the all-important discussion with their terminally ill loved one reported less depression during bereavement than those who had not had such conversations, according to a 2008 study in the Journal of the American Medical Association.

MYTH #3: If I choose hospice, I'll have to give up my own doctor(s).

REALITY: This is never true. Patients in hospice care remain under the care of their own physician or physicians, who work with the patient, family and the hospice team to enhance quality of life and ensure that the patient is as comfortable as possible, day in and day out. Our hospice team includes full-time physicians board-certified in hospice and palliative care, nurses, social workers, bereavement counselors and a multi-denominational staff of spiritual care counselors, as well as dietitians, home health aides and therapists who specialize in complementary medicine.

A key tenet of hospice care is that one's final months are a continuous part of life's journey. Why on earth would such a model of care remove a patient from his or her doctor, who has been such a vital anchor in that journey?

MYTH #4: Hospice is a place.

REALITY: Hospice is a model of care delivered primarily in the patient's home, operating under the belief that people would prefer to die as they lived.

For those with no family at home to support them, VNSNY has the small, home-like Goodman Brown Hospice Residence on Manhattan's Upper East Side. And for those in hospice care who need medical attention beyond the home, we have the VNSNY Haven Hospice Specialty Care Unit, located within Bellevue Hospital. However, the vast majority of our more than 700 current hospice patients are cared for at home.

MYTH #5: Hospice is only for people with cancer.

REALITY: Hospice is available for patients with any condition that their physician believes will claim life within six months. Our patients include those with illnesses such as cancer, congestive heart failure, emphysema, end-stage dementia and AIDS.

* * *

The end of life is a part of life we will all have to navigate eventually. The more we dispel its myth, mystery and misconception -- in favor of information, knowledge and insight -- the better off we'll be. Here are several places to gather more information on hospice, palliative care and end-of-life decisions:

- The National Hospice and Palliative Care Organization, a national clearinghouse
- Consumer information from the National Association for Home Care & Hospice
- Facts & statistics from the Hospice Association of America
- Resources on advance directives, or, making your end-of-life wishes known
- Pallimed, a hospice and palliative medicine blog
- VNSNY blogs on grief and bereavement

 
 
 
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02:36 AM on 08/04/2011
The "straight talk" presented in this article sounds more like an infommercial for hospice and palliative care than a balanced presentation of reality. 

I made complaints to the Department of Health in my state about my mother's horrific hospice "care." The Department of Health was actually quick to take action, including making an unannounced inspection and serving subpoenas. I strongly urge family members whose loved one has experienced bad hospice care to make complaints to their state's health department. At the very least, you will be establishing a record. 

The following is a link to a powerful and moving article describing the serious problems with hospice care of the elderly. Much of what is described is strikingly similar to what my mother went through. The article and the readers' comments serve as a good guide for what to watch out for, not the least of which is the insistence on the administration of inappropriate medication to which the patient has had a (documented) previous adverse reaction.

http://ope­n.salon.co­m/blog/wha­tsonemore/­2011/04/26­/dad_i_rea­lly_didnt_­mean_to_ki­ll_you
03:06 PM on 08/02/2011
BTW, I was pressured into signing a DNR, asked to sign it at least 4 times before I actually did and they told me what a huge in justice I was doing to my Mom who turned out to be very ill..not just end of life, she needed treatment at the hopsital but by the time I went agianst what "they" wanted and got her there, she passed 2 days later.....still very sad and riddled with guilt. Never heard from them again!
10:33 AM on 08/01/2011
Thank you, Jeanne, for posting this. Hospice can be such a taboo and has so many misconceptions, it's great to have that cleared up.

If anyone wants to read a really emotional story about hospice from VNSNY, you can read this amazing post by our hospice volunteer Abby Spilka. It's a must read http://blogs.vnsny.org/2011/07/30/180-days-and-then-some/
07:01 AM on 08/01/2011
Hospice is a loving, caring way to provide the physical and emotional care to the patient, caregiver and family. They provide support and encouragement to all. Hospice heldped to coordinate the needed supplies, evaluation and support needed for my mother, father and husband. All of my beloved family had a peacful and painfree death, and went the way I would want to go, surrounded by family and loved ones. Once the "Elephant in the room" (the idea of death) no longer exists, open, honest and loving conversation and the sharing of memories can take place. We relived many joyful and meaningful moments, shared secrets, and made promises we could keep. Thank goodness for Hospice!
08:13 PM on 07/31/2011
I regret having Hospice involved with my poor Mother the 9 days before she passed, they screwed up with her pain meds, (she didn't even get any for 2 days when they 1st came) the Aid almost sufficated my Mom when turning her over to wash her, the Aid had her face in the pillow and my Mom could not breath but was unable to respond @ this point, good thing I walked in the room and turned her face off the pillow, the look of terror in her eyes still makes me upset..they (hospice) got mad at me for calling an ambulance to take my Mom to the hospital as I was saying she had pnuemonia and that is why her breathing was so labored and she was unresponsive,Hospice told me this was just end of life I was seeing, well they were wrong, My poor Mom had advanced Pnumonia and coulda been treated and lived longer (even with other various ailments like COPD, dememtia, etc. if they would have listened to me a week earlier, my Mom passed 2 days later in the hospital and the E.R. doctor was kinda pissed that they didn't realize just how sick my Mom was then, not just end of life I was seeing...there were other mistakes as well but I don't wanna write a novel her...rest in Peace sweet Mommy..I love and miss u more than words :-(
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05:47 PM on 07/31/2011
Great article: I do alot of advocacy work, and everyone I've spoken to about it was very happy with their hospice experiences. My sisters & mother feel the same, and they speak very highly of hospice (from five separate experiences). Im releived hospice will be helping us with my Dad very soon.

That said, while reading the hospice info, it struck me that it's very important to educate yourself about hospice so there are no misunderstandings or unrealistic expec tations on your part (like a few of the people commenting below). It's also important to accept that there no guarantees, even in the best of circumstances. I certainly hope for, but Im not expecting a painless death experience.

Sending out daily prayers and blessings to all hospice workers!
04:28 PM on 07/31/2011
My daughter was under Hospice palliative care and regular home and hospital care. The later was chosen with hesitation because her doctor wanted to give her a mild chemo to reduce the tumor for comfort and a small chance of increase of time, and Hospice would not admit her if she took it. She had to decide to set forward her time of death for them. We found out that despite the fact they are the richest charity in this wealthy area, the equipment was old and unreliable. She has an extremely painful type of cancer, but when one of their pieces of equipment got fouled up, they took her pain management away "cold turkey" in the middle of the night, It was the most cruel and inhumane eventsI've ever witnessed. By the way, I'm a medical professional.
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SLABRN
04:24 PM on 07/31/2011
I worked in a non-profit hospital on a floor for hospice patients, I also have relatives who have benefitted from hospice. I personally think when health care is delivered by a system that is "for profit", that care is forever tainted by the bottom line and compromised. Our community hospital also has a hospice program for patients who wished to die at home, but when the system at home becomes exhausted or when pain relief is no longer adequate in an at-home setting, the patient would come onto my floor for terminal care in a skilled nursing setting. The families could visit 24/7, and we had an awesome social worker network available night and day to deal with the many family dynamics that flare up during these stressful periods. Many families wrote letters to the board of directors praising the care of their family members on our floor. However, we still would run into individuals unhappy with the fact that a morphine drip "hastened" the death, not thinking of the agony the patient would suffer or how adept our nurses became at lifting the drug fog when a brother or aunt arrived so that the patient was at least semi-aware of their presence for a last good-by. For these people, the illness just wasn't accepted as cause of death because the pain treatment caused a coma. For the nurses, death became a common event as did pain control skills.
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SLABRN
04:18 PM on 07/31/2011
As a nurse on a hospice floor, two of the worst situations were when a family member insisted that the drugs were killing someone when in fact the patient was pain-free for the first time in months or when a patient's last moments were ones of distress due to disagreement among family on treatment. I am sorry for anyone having a bad experience for hospice. Their mission statement is not about greed but of peace. I have always felt it is more about nurses than doctors and the science and psychology of dealing with unavoidable death in the best possible way for the patient and the remaining family/loved ones.
03:52 PM on 07/31/2011
the hospice care I can NOT complain about - however - since my mother has moved into my home - I have the firsthand a Hospice bill - the month of /february 2011 was 5,000 paid by medicare for a maximum 15 hours this is NOT a charitable organization - they bill medicare about 100 times what the visit was worth - my mother has an abdomiable anurism - which even tho it is 3 times the :deadly measurement = to them = she was not critical - $ 5,000 to medicare in the shortest month of the year - this is where the tax payers $$$ go to waste - when i realized this - (as a former contributor to hospice) made me rethink any donation to them - they are not a real charity - your tax bills pay them and exhorbitant amount of /$$$$ - time to expose their agenda - send your end of life donations - to saving kids or people that can survive - they only want the living dead - no profit - when they live and no longer are entitled for help.... they are dropped - bring them your corpse's at the very end = yes they do good work - but could you not do the same at home for '$20.00 per hour ??????? - shocked and disappointed at the realization about how they are funded - read the obits so many folks leave their /$$ to them - I know
04:24 PM on 07/31/2011
The amount Medicare is billed per day per patient depends on the state and county in which the patient lives. I understand that $5,000 seems like a lot per month but it averages out to $178.57 per day. Out of that $178.57 the hospice agency deducts the cost of any medications related to the hospice diagnosis, any supplies, any durable medical equipment, and a portion goes to paying the salaries of the nurse, aide, social worker, chaplain, hospice administrator, director of clinical services, and any other office staff. Any money that is left over after these deductions is considered profit. The hospice isn't making much of a profit on most patients after all of these deductions.
04:24 PM on 07/31/2011
Hospice patients are admitted with a prognosis of 6 months or less if the disease runs its natural course. I am not sure why this angers you so, because the hospice is not keeping someone who is NOT terminally ill or dying? Hospice cannot keep anyone on service that is not hospice appropriate, this a law that is regulated by Medicare. Hospice patients are assessed every 2 or 3 months for signs of decline, if the patient shows improvement or has failed to show any type of decline they are discharged for extended prognosis. After being admitted for 180 days a physician associated with the hospice must go out and do a face to face visit and re-certify that the patient is still medically appropriate to be on hospice. Again, this is a law that was created by Medicare, not hospice. I think you should really do some research on the basics of hospice before you start bashing every hospice that exists.
03:51 PM on 07/31/2011
This is a particular artical that I must say is timely and informative.
I used the hospice care system for my father. By my dad's choice,
it was a home hospice setting. Let me tell you, I could never have
given my father the care/support that he got. There is not enough
space here to describe the level of support that was given with this
program. When it was time, he passed with dignity and free of pain.
However, although I was gratefull that this system was there, I am
still in support of assisted suicide to be available for those who choose
it. Even though we were able to give him the best care available, I
beleive that my dad would have wanted to cut his ordeal as short as
possible. As a loving family, we would have respected his wish if it
were possible to do so. Like many of you, we have seen, and stood
by helplessly, when someone was going through the final stages of
a terminal illness like cancer and other maladies. I, personally, would
welcome such a choice.
03:48 PM on 07/31/2011
I have been told by more than one medical professional that the patient is in a state where they feel no hunger or thirst. Also the body at the end will have a difficult time with the intake of both water and food.

It was a very difficult time for me to watch my 98 year old mother die of congestive heart failure in hospice but the staff did all they could. I was allowed to stay the entire time 24/7 with my mother at their facility. She received wonderful care. The only thing I regret was that she was not aware of my presence at the hospice and that I could not communicate with her although they claimed she was able to hear to the very end. I didn't want her to suffer with tubes, etc. and to have as painless a death as possible. There are times when I have doubts about consenting to hospice but I guess each person must deal with their decision as the caretaker. I didn't have the foresight to discuss this with my mother, I only wished I had.
03:37 PM on 07/31/2011
I too had misconceptions with hospice...My father was 86 and was nearing the end. He had pancreatic cancer. The doctors suggested hospice at home. I was against it, I felt like I was giving up. Our whole family met with the hospice team and they explained what they do, They basically are a support group, emotionally not just medically. If you dont like a nurse you can ask for another one. They are available 24 hours a day...We never told my dad it was nearing his time and the hospice team respected that. I don't know what I would have done without them. They answered all of our questions, day and night They were wonderful with my dad and with my mom. They have a pamphlet with a "step plan" on what the majority of people experience before death..months before weeks before, and the final 3 days. Crazy as it may sound.. it was extremely accurate. My parents were married for over 60 years.. my dad was all my mom had. Hospice helped her handle this where for emotional reasons I could not. They are the eyes and ears we dont have because of our personal ties. I can't thank them enough.
03:25 PM on 07/31/2011
My brother was at home on hospice care several years ago. The nurse came in a few times a week but the rest of his care was given by family and volunteers. While he was given plenty of pain meds it was obvious to me that when he had to be moved to prevent bedsores he was still in pain. Personally I would prefer to get a quick merciful injection rather than languish and be helpless.
03:43 PM on 07/31/2011
Hospice may be a good place....but going quicker" is better than suffering
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Leon Engelun
03:18 PM on 07/31/2011
whenever I think of hospice care I think of my mom laying in a bed dying from pancreatic cancer. They did all they could for her but she still suffered and died. Not the fault of hospice. It is just a bad memory for me.