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Jeff Selingo

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Want a Cheaper, Better College Experience? Stop the Rankings and Let Go of Tradition

Posted: 09/13/11 10:47 AM ET

The annual college rankings from U.S. News & World Report were released Tuesday, and you'll find plenty of news coverage and commentary here and here about the influence (or hype) of this annual guide.

The rankings are on my mind these days as I embark on a reporting project about the college of the future, and specifically about the hurdles to change in higher ed.

Rankings play a potentially large role in stifling innovation on college campuses. As some lower-ranked colleges try to game the system in order to improve their scores, they essentially try to follow a roadmap driven by the magazine's methodology. The U.S. News rankings have "become the tail that wags the dog," The Chronicle of Higher Education noted in a special report on the rankings in 2007. "The magazine's annual college guide does not merely compile data on what colleges are doing. It has changed the way many college officials determine their institutional priorities."

The long-term effect is that colleges begin to look more alike than different as they chase the same "input measures" valued by U.S. News: student selectivity, faculty-student ratio, average retention of freshmen, and financial measures, like financial resources per student, alumni-giving rate, and faculty salaries. As The Chronicle noted in its 2007 report (and The Washington Post in an article just this month), the U.S. News methodology has really hurt the rankings of public colleges.

But even if an alternative rankings system were to suddenly take hold among the public, it's unlikely that we'd suddenly see most universities change the fundamentals of how they operate. Plenty of other barriers to innovation exist in higher ed. Here are some other hurdles, in no particular order. Please use the comment section to disagree or to add your own.

Tradition. A tight grip on how things were done in the past exists in almost every industry, but in higher ed the link is particularly strong among the consumers--students who want the prototypical undergraduate experience and parents who fondly recall their own college days. In other industries, it's the consumers who usually force innovation by changing their habits. Take the innovation of online courses. That delivery method has gained broad acceptance among college presidents, but the public is far more skeptical about its quality, according to new survey data released by the Pew Research Center, in association with The Chronicle. Perhaps the only thing that will loosen that grip to the past is the rising price of a traditional college education in the face of a continued bad economy.

Federal and state dollars. Few of those dollars come with incentives to change (unlike the Obama administration's Race to the Top funds in K-12, which some argue have prompted change). In higher ed, a few states tie a small slice of their appropriations to the performance of public colleges, but again, like the U.S. News rankings, most of that performance is based on well-known input measures. The vast majority of government dollars, of course, go to students, and none of those dollars encourage them to think differently, except for those who run up against the government's limits on undergraduate debt ($31,000, but some borrowers can go above that by dipping into the private loan market).

Oversight. In the name of consumer protection, the federal government has established an elaborate system of oversight, both directly and indirectly through accreditors. Some entrants, like Burck Smith of StraighterLine, which offers entry-level college courses for $99 a month or an entire freshman year for $999, argue that such controls curb innovation. For example, StraighterLine students are not eligible for federal financial aid because the company is not accredited, a requirement to get federal dollars. But StraighterLine can't be accredited because it offers only classes, not degrees.

Shared governance. Higher education operates like few other industries, where the governance of the enterprise is shared by the employers and the employees. Yet there seems to be as much distrust of the "other side" in higher education as there is in any worker-management relationship. College leaders blame the faculty for resisting needed change or dragging it out; faculty members blame administrators for unwise decisions and misguided priorities. Is there any campus in the United States where shared governance is strong and the college is seen as innovative?

Higher-education associations. As a reporter and editor, I am constantly in touch with the various higher-education associations about their concerns, but I never really thought about them as a barrier to change until I read an essay by Dominic J. Brewer and William G. Tierney in a new book about innovation in higher ed, Reinventing Higher Education. They argue that the associations are in the business of "preservation." They cite publications from the American Council on Education, the main higher-education association, that do not suggest that "significant changes are either imperative or even necessary." They write that "the underlying assumption is that the system works relatively well, and innovation is relatively unimportant compared to the ability to expand the current structures that characterize the status quo."

 

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09:53 AM on 09/20/2011
The public is entitled to transparency on all issues related to how well colleges are doing and how much a college degree really costs and returns in value.

Let's never stop rating colleges, what we need instead is to invest in a more meaningful bag of ratings tools for higher education as a whole.

We need rankings that are transparent and that measure specific factors of higher education that correlate to what policy makers and consumers want, need, and are entitled to know. Cost, Outcomes and Employment Credibility.

We need ratings that measure clear, factual items and outcomes -- as opposed to the old school inputs and irrelevant measures historically used by US News.

Stop reading old school rankings and start engaging with and blogging on innovative sites like Transparency by Design - College Choices for Adults, http://www.collegechoicesforadults.org/.

Colleges Choices is an amazing project that rates universities on outcomes like student engagement, completion and satisfaction. This small site lets students compare schools on these crucial output factors. It's the future of meaningful ratings.

GetEducated.com, http://www.geteducated.com, is another tiny site that lets consumers objectively rank online degree programs and colleges by cost, public perception (which affects value) and real verified online student satisfaction.

Make the rating indices transparent, then give consumers the tools to sort it in many meaningful ways. By meaningful I mean measures of cost and credibility as opposed to measures of the size of endowments.

Let's go new school on this issue.
08:35 AM on 09/14/2011
Forget rankings: the Almanac of Higher Education is the place to go if you want to know numbers over opinions! http://chronicle.com/section/Almanac-of-Higher-Education/141/
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HamletsMill
All Myth is Astronomy
11:37 PM on 09/13/2011
The College and University system of the United States is a TOTAL SCAM! It is merely an entrenched profitable American industry just like the Military Industrial Complex and it's sister industry pornography. It is just Big Business preying on dupes and rubes.Yes. I have an Ivy League degree which I highly value for the rigor of the study. But other than that, unless you use it for insider connections which I never did, it has very little real value in actually KNOWING SOMETHING of REAL VALUE in life. GWB was a graduate of Yale and Harvard. I rest my case!

Lifelong continuous learning is now the rule with the great pace of advancement in science and technology in every field. Probably the most important field of study in the long run is history because a knowledge of history will tell every thinking person on Earth where we are all now headed on this planet of ignoramuses.

For the financial class, advanced degrees have been to achieve even more and better criminal behavior.

GEORGE CARLIN ON EDUCATION IN THE UNITED STATES
http://www.youtube.com/watch?v=hYIC0eZYEtI
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HUFFPOST SUPER USER
booksnmoreforyou
Progressive educator, activist for good government
11:01 PM on 09/13/2011
Colleges going from the stipulations of one grant to another to another to another and from one shiny new fad to another to another to another, never following one very well thought out strategic plan, and never doing much more than mere motion. Thus, things stay the same year after year after year.
08:18 PM on 09/13/2011
Maybe the reason why parents question online education is because they see its poor results, while college presidents are focused on how they can reduce costs through cheaper and poorer quality faculty.
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Fromageball
10:46 AM on 09/17/2011
What are the "poor results" of online education?
PaulArt
Under 50 and Screwed by the 65+
05:49 PM on 09/13/2011
Excellent article! Thanks for the information about Straighter Line.
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v98max
Businesses create jobs like DJs create records.
05:24 PM on 09/13/2011
The minimum wage is too low.

If most people could afford their own apartment without getting a college degree, then people who have no higher goal in life wouldn't bother and the education would be more readily available to people who do.
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cadawa
05:11 PM on 09/13/2011
Even the cheaper alternatives are no longer cheap. Because of the financial meltdown and the choice to rebuild Wall Street and not Main Street, states have had to raise tuition over and over again. Part time jobs that used to help students through school are no longer available.
The one exception is the State of New Mexico. They have allocated lottery money and oil revenues to provide a four year college education to any in state student who keeps their grades up.
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multidoc
Re-animating the dead since 1922
08:46 PM on 09/13/2011
I believe that -- oddly enough -- Arizona does the same, to those who graduate high school there.
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cadawa
04:16 PM on 09/14/2011
Thanks for the info. Considering the kind of leadership Arizona is now laboring under, that is indeed a surprise.
04:17 PM on 09/13/2011
Recently I saw a survey of Company Recruiters, those are the people that count when the young person is trying to get interviewed and hired. They rated the Universities by how well the graduate is prepared to enter the business world. Surprsingly, the Harvard's of America did not rank 1st. Penn State was. The Recruiters indicated the graduates coming out of Penn State understood the business world and were able to learn on the go..
"This is the second No. 1 recruiter ranking for Penn State in the past six months. In September, the University earned the top spot in The Wall Street Journal. For that ranking, the newspaper surveyed 479 recruiters and asked them to identify the schools "whose bachelor degree graduates were the best-trained and educated, and best able to succeed once hired."
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Robert Schwartz
ED Level Playing Field, parent, educator
04:13 PM on 09/13/2011
I can't see the current system changing until the top investment banks, technology companies, consulting firms, etc. stop their exclusive recruiting from those "top colleges". The fact remains the regardless of the quality of the education experience of students who attend, certain colleges are better places to form social networks that lead to professional networks and serve as recruiting grounds for the highest paying jobs. I can't see that changing anytime soon.
02:07 PM on 09/13/2011
The disconnect between the values of the administration and faculty is certainly an issue. As a few colleagues have described, these issues may stem from boards of directors comprised of the most successful alum invited to join after decades in the private sector. These experiences lead deciding groups towards policies and leadership-selection which often contradict the ideals of academics.

Also, in R1 schools, we're under a lot of pressure to "publish or perish" which promotes a certain hierarchy of values attractive to certain types of scholars. As one friend puts it: "We're here to mass produce diplomas. It's what people are paying for and any complaints could compromise our jobs."

Despite these realities, I work hard to teach skills applicable outside the classroom along with the subject material. These students are not just the workers of tomorrow, but our fellow citizens with whom we need to work with to build strong communities. Together, we're working together on ways to make our time together as mutually beneficial and productive as possible. Hopefully it's effective. Without the "customer" demanding more from the institution, it's doubtful administrators will support significant change.
01:38 PM on 09/13/2011
The crux of the matter: most colleges and (especially) universities are now operated as businesses, rather than as institutions of higher education. There is no oversight as they continue to raise tuition to fund opportunities for their businesses and pet projects desired by "researchers," rather than quality education for their students. I enclose "researchers" in quotation marks because millions of dollars are wasted funding projects to prove the obvious or to prove some preconceived theory of a faculty member wanting a share of the limelight.
03:19 PM on 09/13/2011
"millions of dollars are wasted funding projects to prove the obvious or to prove some preconceiv­ed theory of a faculty member wanting a share of the limelight. "

Undoubtedly true. On the other hand, without the contributions of our research universities over the past few 50 years, we would be a third-rate power.
01:11 PM on 09/13/2011
The fact of the matter is that a lot of people can't afford those bigger colleges. They seem to be of the mindset that this is a bad thing but in reality I think it is a good thing. The top colleges can be very competitive and unless you have a scholarship to take some of the pressure off you can really get stressed out.

http://scholarshipsforwomenonline.com/graduate-school-scholarships-for-women
03:19 PM on 09/13/2011
Little-known fact: If you go to a PhD program in the sciences in any reasonable university, your way is pretty much paid.
11:51 AM on 09/14/2011
Agreed. I served my stint at a research assistant / teaching assistant academic indentured servant. I have observed that the higher degree areas in the sciences and engineering tend to generate two types of individuals - deeply knowledgeable uber-techs, who know one area and know it well, and deep self-starters who are able to migrate from specialty to specialty without undue difficult. I am one of the later. I am a physicist with a Ph.D. in Mechanical Engineering - Materials. My work has moved with job availability. I started out in electronic materials, reliability physics, and device processing before moving to computer security.

My first ancestor (that I know about) came to the colonies as an indentured servant to William Penn. My indentured servanthood was shorter than his. But my brother-in-law did his doctorate in American Literature at Berkeley. I think he was at it over 9 years. The opportunity cost of that much study is enormous.
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William50
01:05 PM on 09/13/2011
One of the demigods in America is an education will make it better. This is held up in government jobs and in Education settings, they have to keep the false statement going or agree that education as wide spread as it is and in the numbers now has failed.
In the next dew years, many state colleges will close because the fact is we have too many education centers with too many administration leeches plus today the failure of the American dream means larger schools, larger classes and fewer public colleges scattered around each state.
Now as you shake your head consider an individual starting from the bottom and working up over twenty years to the top of her occupation. She knows the job in and out, she can politic and grow with the times but is held back by people who have never been out in main stream but have that three star degree. Perhaps it is time to understand that the degree is only equal to experience not the other way around.
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Gudrun
My micro-bio is empty
01:12 PM on 09/13/2011
I don't think anyone stays on a job long enough to get 20 years' experience these days. Education is not the enemy.
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monilove42
What is a micro-bio?
01:37 PM on 09/13/2011
I agree. I believe that the more educated one becomes, the more aware of his/her surroundings. What's the old saying "knowledge is power".
researcher
researcher
12:58 PM on 09/13/2011
how much higher education does it take to ask "do you want fries with that order"?

met a fellow yesterday that was living with his parents, had a four year college degree and working for 7 dollars an hour as a security guard at a chase bank outlet.

met recently a fellow with an MBA working at radio shack for peanuts in wages.

it is amazing what greed and arrogance and ignorance can do to a society. history gives us examples of this over and over and over yet we hear it not.

in a nation that calls corporations persons, money free speech, and a medical system that has pre existing medical conditions to deny the sick coverage to max out corp profits and CEO bonuses is a nation on the fast track to third world status and all the education in the world will not stop that decline.

it is a paradigm of a capitalist system of survival of the fittest and the 2%ers and global corporations will win that one every time. dont teach you that in higher education do they?
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Rob Huggins
02:37 PM on 09/13/2011
So you have found outliers that don't have jobs, but that is hardly a picture of reality. People actually doing legitimate studies have found that having a college degree cuts your chance of being unemployed by almost half. College doesn't hand you a job for free, but it doesn't hurt.

http://www.bls.gov/news.release/empsit.t04.htm
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HamletsMill
All Myth is Astronomy
11:46 PM on 09/13/2011
x2. A paper degree helps get you in the door. That is all it does. Once you are through the door at any level in a job that is the real education.