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Joe Robinson

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The Taboo Toxin Of Overwork

Posted: 07/12/11 09:10 AM ET

More than one employee around the table had the same confession to make. Yes, they were taking their BlackBerrys to bed. Talk about an unrequited love. I wasn't surprised by this news at a work-life balance workshop I led. But it wasn't just connection addiction that was causing them to shack up with their devices. It also had to do with something that has gone largely unreported through the Great Recession. The people who are employed -- 90.8 percent, according to the latest stats -- are often doing the jobs of several people as a result of years of cutbacks.

These people are increasingly imploding from overload and the stress and burnout that comes with it, yet they're made to feel they can't complain. After all, they have a job. The question is at what price? For both individual and company. I meet people who have had heart attacks at age 29, folks in the prime of life who are on more meds than the folks on some geriatric wards. All pointlessly, and completely counter to the research on what makes us productive in the knowledge economy: a refreshed and energized brain.

Any engineer can tell you: We have structural limits. Even the strongest materials pull apart when subjected to the right amount of force and load. American workers are being pulled apart, because we're not making adjustments to the increased load and pace coming down on us. Chronic long hours can trigger a cascade of health problems. A study at the University of California, Irvine found that a steady diet of workweeks of more than 51 hours can triple the risk of hypertension. British researchers in a 2010 study documented that people who work more than 11 or 12 hours a day have a 60 percent increased chance of coronary incidents, from heart attacks to angina. Stress is the culprit, triggering the release of hormones that help contribute to plaque build-up inside arteries. Long days were also linked to sleep problems and depression.

The Japanese have known for a long time where excessive workweeks can lead, to what they call "karoshi," death by overwork. Researchers there have found a link between long hours, high blood pressure, heart disease and an unhealthy lifestyle -- no exercise, sleeplessness, poor eating habits, fewer medical visits and increased anxiety and strain.

We're working ourselves to death. Many of us have become so fused with our work we have become our jobs. One woman told me she has zero identity outside her work. We create the self through labor in this land, unlike in other countries, where your family or regional background give you a sense of who you are. We're a young land, we move around a lot and wind up defining ourselves by our jobs. Performance becomes the sole source of identity and value. Step away from it, and you have no value. You hear the nag in your head bellowing, "Get busy" -- even if you're at home on a Sunday morning.

Like all external yardsticks, performance is a flimsy source of worth, so you have to keep doing more of it to keep it propped up. A government employee I worked with told me she hadn't had 10 minutes to herself in five months. Digging deeper, I found that almost all of it was self-inflicted. She had a talk with her supervisor, who asked her why in the world she was working all these weekends.

Fear of layoffs drives "defensive overworking," as some go to extreme hours to avoid pink slips. But those who work on weekends and skip vacations get laid off like everyone else. A tech worker who limited her vacation to a long weekend, instead of the four weeks she had coming to her because she'd worked at the firm two decades, got laid off like everyone else. "Now I'm wondering where my life went," she told me.

That's usually the first thing to go with overwork -- exercise, hobbies, social outlets -- all the things that reduce stress and provide proof there is another realm of value and meaning, and that ensure you make time for it. In the course of researching my new book, "Don't Miss Your Life," I paddled, danced and hiked with people whose greatest achievement wasn't in marathon workweeks and the external approval and health problems that come with them. They found lasting gratification in the act of living through passions and hobbies.

It turns out that where we think all the gratification comes from -- performance, status, stuff -- is way off-base. The research shows the best predictor of personal satisfaction is satisfaction in your non-professional life. The more active leisure life you have, the higher your life satisfaction. The badminton, aikido, kayaking and dancing enthusiasts I met know what the researchers have confirmed: that recreational activities build mastery and risk-taking and connect us with our true aspirations and selves like nothing else. That creates lasting gratification, since these pursuits pump us up with internal satisfaction, not the mercurial approval of others.

This anti-burnout tonic is available to all of us when we rediscover the most basic self and life-management tool: boundaries. In an unbounded workplace in which there is no shortage of people happy to guilt you into burning the midnight oil, you have to be able to know when to say when.

Ex-GE boss Jack Welch, famed for his workaholic ways, was said to have made his managers demand well more than their workers could actually do on the premise of pushing until there was pushback. That pushback is not coming enough today, even though studies show speaking up in the workplace doesn't have the negative repercussions we think. One Harvard report showed that people are speaking up, and they tend to be extraverts. The report called "No," the "voice-oriented improvement system." It's how we get more effective. In my experience with workers across the country, the people who speak up get the best schedules and save their health from irreversible damage.

At a time of record job insecurity, speaking up seems dicey. But people are doing it every day and living to tell about it. At workshops, I'll ask who's good at setting boundaries. A couple hands go up, maybe 5 percent out of any group. So what happens when they set a boundary? Well, they say, there's some static. Okay, natural. And after that? Nothing. And now a boundary is set. There is a method to it, and with the right language and approach, it's a win-win. The job gets done more effectively.

One Harvard study found that boundaries are a success tool. "The key trait of successful businesspeople who have true satisfaction in their lives is the deliberate imposition of limits," said Laura Nash and Howard Stevenson. People who are good at setting limits are able to find the "just enough" point, the authors say, when they had done just enough for a given project or for the day.

Boundaries are a productivity tool. They prevent the colossal drop-off in performance that comes from excess hours (25 percent and more), fatigue and stress that comes out of your hide the next day and the next. MRI scans of fatigued brains look exactly like ones that are sound asleep. Boundaries also produce a little thing called life, a realm in which beds are BlackBerry-free zones.

Joe Robinson is author of the new book "Don't Miss Your Life" on the science, spirit and skills of activating the fullest life. He is a work-life balance and stress-management speaker, trainer, and coach at Work to Live.

 
 
 

Follow Joe Robinson on Twitter: www.twitter.com/WorkLifeSkills

More than one employee around the table had the same confession to make. Yes, they were taking their BlackBerrys to bed. Talk about an unrequited love. I wasn't surprised by this news at a work-life b...
More than one employee around the table had the same confession to make. Yes, they were taking their BlackBerrys to bed. Talk about an unrequited love. I wasn't surprised by this news at a work-life b...
 
 
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HUFFPOST SUPER USER
TheBlondeRaven
12:19 PM on 07/30/2011
I really like this article.
09:06 AM on 07/13/2011
The answer is complicated, but life isn't. There are things we do that make us happy and minimize our negative impact on the world around us. Simple things make us happy -- authentic relationships, beauty, pleasant moments, laughter, great sex with a real person, wine, pot, family, music, stories, swimming, playing sports, games, dancing, debating, eating great food, presenting ourselves well, expressing our taste, helping others, listening, apologizing, accepting, exercising, empathizing, and working on projects we choose.

The world's ruling elite, those top few hundred puppet-masters who shape our society, have their own plan for us. They know that, when we are doing that which we love, we are useless to them. So if we are to serve their interests, the ruling elite must find ways to distract us, to trick us so that we conform to their desired behaviors. They enslave us through a system of relentless propaganda and of real consequence that generates crippling fear and false hopes.

This is a question I've been addressing ever since on the Abscondo blog and podcast.
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HUFFPOST SUPER USER
trespanieli
06:30 AM on 07/13/2011
Makes us overwork? How about fear of losing the job or threats of losing the job from an employer?
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HUFFPOST SUPER USER
Eileenla
Author, "Sacred Economics"
06:20 AM on 07/13/2011
The ability to claim boundaries on the job is only as good as your employer's willingness to grant them without firing you and replacing you with someone more desperate to earn a paycheck. Corporations are less concerned with quality of life when employees are expendable cogs in a machine that needs fewer of them to function at a time when there are ever more of them to go around. Perhaps someday we'll demand morality and grace from the businesses we support. Until then, we remain dutiful slaves to the system.
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HUFFPOST SUPER USER
bthechangeyouseek
04:34 PM on 07/17/2011
Interesting that some of these same companies tout work balance programs and wellness programs to achieve health care credits. Neither are supported by continuous work overload.
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HUFFPOST SUPER USER
TheBlondeRaven
06:46 AM on 07/26/2011
Yes,' some' companies being the operative word. If you're working a minimum wage job, then you're unlikely to work for a company like that. It's usually the companies like Google that offer those programmmes.
01:23 AM on 07/13/2011
How aboutbthevneed to raise our kids!
HUFFPOST SUPER USER
Koeiseun
10:42 PM on 07/12/2011
Stupidity and the want of things, things, things....
04:06 AM on 07/13/2011
Not really.. more like lack of unions..in lot of places you are expected to work 60 hours a week.. specially in this economy nobody wants to be the least productive..
In Germany no matter what your job is you are not allowed to work more than 38 hours, and they have six weeks paid vacations..
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HUFFPOST BLOGGER
Neal M. Blitz
08:50 PM on 07/12/2011
Well said: "MRI scans of fatigued brains look exactly like ones that are sound asleep."
This user has chosen to opt out of the Badges program
12:19 PM on 07/12/2011
But over working people just ensures they do not complain and die earlier (and are thus cheaper in the grand scheme of things). The Koch bros. have very compelling reasons to destroy all unions, and reduce the US labor force to indentured servitude. But those reasons only benefit the very rich and their lacky pols.
12:35 PM on 07/12/2011
The only reason we are being overworked is the failed policies of this administration. Do the same amount of work with half as many staff and if you complain, well, there are lots of folks out there looking for work. Like about 14 million of them!
01:59 PM on 07/12/2011
Oh grow up, Valerie Wilker. You blame the policies of this administration for an economic meltdown that was caused by the policies of the previous administration?? Do some more reading and less scapegoating -- but if you must find a scapegoat, other than your own voting record, try looking at the Congressional Republicans who are blocking every attempt to recalibrate our system.
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04:20 PM on 07/12/2011
How do you explain the vast number of fearful, overworked, underpaid employees who were suffering before Obama was elected? How are they his fault; time warp???
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UsedtobeAlongst
Correcting the Left's hypocrisy
11:37 AM on 07/12/2011
Yet doctors work an average of 50-60 hours per week. In the ER , doctors and nurses work 12 hour shifts routinely, usually without any breaks, with decreased staff due to Medicare/Medicaid cuts.
Wish my congressmen worked so hard !
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12:21 PM on 07/12/2011
Yet what? With insurance rates and student loans, I'd hardly call any MD rich. They are just cogs like most people, in a huge machine. Maybe if they began to put aside ego and recognize that, they would not be so desperately trying to set themselves apart and deny how they are being manipulated.
01:23 PM on 07/12/2011
I know alot of nurses, and I'm married to one. One of my best friends works in a ER. Most hospitals only schedule their nurses to work 32 hours (if it's 8 hour shifts) or 36 hours (12 hour shifts) a week. Nurses are hourly so they schedule it so they can avoid overtime. I don't know any nurse who has one job and works 50-60 hours a week.
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Silverwolf72
Are We There Yet?
07:54 PM on 07/12/2011
Because of nurses unions
Tired and overworked people make more mistakes. My wife is graduating in Dec and glad someone is looking out for them
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lele215
Thanks for reminding me why I'm an independent
09:12 PM on 07/12/2011
Thanks for adding this. A nurse once told me that one of the things she loved about her was the schedule. She worked 36 hours a week.
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HUFFPOST SUPER USER
Nic the wonder puppy
When life throws lemons, throw them back
11:35 AM on 07/12/2011
I seen this movie, it was called " Animal farm"
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HUFFPOST SUPER USER
DynamicMentalFitness
11:33 AM on 07/12/2011
Wow. What a fantastic article. You knocked it right outta the park with this one, Joe. This one's getting printed off and shown to certain clients of mine who don't know when to give it a rest because they are being driven by fear.
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HUFFPOST SUPER USER
TheBlondeRaven
06:50 AM on 07/26/2011
I read in a study that after a three-week holiday productivity increases by 20% for a while.
11:13 AM on 07/12/2011
As soon as my house is paid for I'm retiring. I figure another 5 to 10 years.

I was lucky enough to have started working when jobs were relatively plentiful. But that was pure luck.
I dont know what I would do if I was entering the work force as a 18 or 19 year old. Its the one thing I am grateful for as far as getting older is.

And I know less and less people who are happy in their work.
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HUFFPOST SUPER USER
cheryl tobin
Alpha Dog with my pack!
12:32 PM on 07/12/2011
Hope you are not counting on social security or medicare when you retire.
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MsCanuck
Wife, Mother, New Democrat, Pro-Choice, Atheist
06:41 PM on 07/12/2011
SuperCanuck from north of the border I assume, should be fine, we take care of our seniors.
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MSROADKILL612
love auto biographys. any appS to write mine?
10:21 AM on 07/12/2011
woo - first comment - yep , am 60 & got lucky, real lucky - but loved the excitement of the burnout path

cant see how people cope w/ the commute rat race thing anymore - do what y gotta do - but for gods sake dont think u can buy class 4 u or u kids - just chill & be decent examples