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Josh Levy

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Is Your Cell Phone Spying on You?

Posted: 12/01/11 02:31 PM ET

Are you being watched?

An independent researcher just discovered a hidden application that records what millions of people write, view and search for on their mobile phones. It sends all of that data to a company no one's ever heard of. And we have no idea what that company is doing with our information.

Sounds like 1984. But it's happening in 2011.

Earlier today, Sen. Al Franken demanded answers from the company, Carrier IQ, calling its technology "deeply troubling." We now need a full investigation.

Carrier IQ is working with mobile phone manufacturers and cellphone carriers to install its spying software on Androids and iPhones, and it may be on models made by BlackBerry, Nokia and other manufacturers.

Researcher Trevor Eckhart exposed the privacy breach in a shocking video that shows how Carrier IQ secretly records actions that you take on your phone -- numbers that you dial, letters that you press when texting or searching the Web, menu buttons that you push -- and sends it all back to Carrier IQ headquarters.

There's no way to turn any of this off without hacking your phone. And mobile phone carriers neglected to inform the public that this software exists in the first place.

The fact that one company is secretly storing away the data of millions of mobile phone users -- without our knowledge, and with no way for us to opt out -- is just incredible. You'd expect this sort of thing from the Chinese government -- not from a company operating in the present-day U.S.

This is not only a privacy problem, it's a democracy problem.

Mobile phones have become the ultimate democracy devices. Activists from Cairo to New York City to Los Angeles have used their phones to broadcast images of pepper-spraying cops, handcuffed journalists and squares full of protesters. We must ensure that the most important movements of our time aren't compromised by data spies with little regard for our free speech or privacy.

Law professor and former Department of Justice attorney Paul Ohm says that Carrier IQ's snoopware "is very likely a federal wiretap," which means that the company could be prosecuted for breaking federal law.

And Sen. Franken said that "Consumers need to know that their safety and privacy are being protected by the companies they trust with their sensitive information...Carrier IQ has a lot of questions to answer."

Free Press agrees. We're calling on Congress and the Department of Justice to investigate Carrier IQ and to get some answers.

 

Follow Josh Levy on Twitter: www.twitter.com/levjoy

 
 
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08:08 PM on 12/04/2011
Another title for this article: Are your phone troubles being reported so they can be fixed?"
04:46 PM on 12/02/2011
According CNET all of this is overblown the tool does no keylogging.
http://news.cnet.com/8301-31921_3-57335715-281/how-carrier-iq-was-wrongly-accused-of-keylogging/

But in the paranoid far left this is merely proof by lack of evidence.
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Eris23
Justice is in indefinite detention.
07:53 AM on 12/02/2011
Honestly, there is just way too much speculation being passed around as fact. This has quickly become a "Chicken Little" scenario. Trevor Eckhart did not actually prove that any of this data is actually being logged. What he neglected to explain (which is no shocker since the technologically savvy often forget that most people are not as savvy as them) is that the tool he used, "Logcat," to create the logs he was showing people, wasn't actually reading logs made by Carrier IQ.

Thus, as this point, claiming the software records and logs absolutely everything, and then sends that back to 3rd parties, is nothing but speculation that has yet to be proven. For anyone who is really concerned about a 3rd party monitoring what they do, I have no idea why they'd bother with a "smart phone" in the first place. I definitely wouldn't understand why they'd have a cell phone in their name. One can still acquire prepaid phones with a camera and internet capabilities with cash. One can add minutes to the thing via "gift credit cards" that are purchased with cash. If one is truly paranoid about being "tracked" via cell phone, this is the way to go about having one, as it will never be affiliated with your actual identity.

Regardless, in the mean time, people need to relax before running around screaming "the sky is falling." Let's see how Carrier IQ responds to Franken first.
06:51 AM on 12/02/2011
Everything is spying on us. It is a paranoids dream world.

It could be stopped by a real politics that favors citizens over corporations and prisons. It will take strong privacy laws with severe penalties. Democratic politicians do not pass them , Republicans do not pass them.

There is instead a kind of governmental/corporate marriage of interests to spy on everyone all the time with every possible means.

If it ever turns into a police state here, it will be a police state impossible to overthrow. Survivalists and Tea Party types are fooling themselves about their ability to be free and independent, in the face of this technological assault on our practical freedom..

We get new strong laws and regulations or we get a surveillance state.

The Constitution was written in a time before this all began..probably nothing but a fresh new Constitutional Amendment will do the trick and turn the tide back to us and our freedom and independence.

Obama is talking this up? No! Perry? No. None of them are. We are without representation. What has representation is a Skynet-like police/corporate future very science fiction like..... happening now.

It cannot be stopped one case at a time. Carrier IQ is just one, name 300 more instances, name 10,000!
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05:35 AM on 12/02/2011
Check out the traffic speed feature on Google Earth. You can see the speed of cars all over the country. All of that data comes from Google constantly monitoring your cell phone.

You are always being watched in many ways.
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chanook106
12:52 PM on 12/02/2011
Check out traffic cameras at stops. Ever wonder why they go off and take pictures of car even when traffic is not moving?
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05:17 AM on 12/02/2011
The answer to the headline is simply "yes!"

Since you can't take the battery out on many phones there are possibilities of remote tracking and monitoring even when you think that your phone is off.

I still have a nice and small, Ericsson T28 from many years ago with. It is voice activated and has much better sound quality than any current phone I've tried. And you can take the battery out. Combined with prepaid phone service, there is little chance of tracking.

If you still want smartphone capabilities get an iPod Touch or a tablet and use wifi. Wifi is easy to find and there is much less tracking.
12:44 AM on 12/02/2011
"The fact that one company is secretly storing away the data of millions of mobile phone users -- without our knowledge, and with no way for us to opt out -- is just incredible. You'd expect this sort of thing from the Chinese government -- not from a company operating in the present-day U.S."

speak fer yerself.

;p
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05:30 AM on 12/02/2011
Yep, very strange statement by Mr. Levy. Makes ya wonder where he's been for the past few decades, with RFID, supermarket club cards, facial recognition, license plate readers, ubiquitous surveillance cameras, spyware, Google, Doubleclick, NSA and phone and computer monitoring, FISA, surveillance drones, persistent cookies, keystroke loggers, Oasis, Carnivore, and Magic Lantern, the Patriot Act, the Information Awareness Office, and on and on and on and on. The government gets a lot of its spying data from private corporations.
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yukoner1
Living way up the left coast.
12:04 AM on 12/02/2011
Thank you Senator Frankin.
11:48 PM on 12/01/2011
It's very easy to remove Carrier IQ: http://youtu.be/8Bk9tuTaVCU
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PRONESE
Somewhat Opinionated Curmudgeon
05:55 AM on 12/02/2011
David,
FYI: The Android App to remove Carrier IQ only works on "Rooted" Android phones running Android OS 2.0.1 and up.
More Coffee...
R/ PRONESE
11:31 PM on 12/01/2011
Jail the CEO and Chairman of Board
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Agathon
Wherever you go, there you are.
11:06 PM on 12/01/2011
Bernie Sanders and Al Franken in 2012
edtheengineer
Retired engineer with 40 years experience.
03:31 PM on 12/04/2011
It is a little late for 2012, but that would be a very attractive and doable option for 2016.
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Katbird
10:36 PM on 12/01/2011
Does anybody happen to know if this story applies to Android and iPhones globally? Or is it just phones here in the good ol' USA? I haven't read enough about it.
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05:33 AM on 12/02/2011
If you have a modern phone with a regular call plan, odds are almost certain that you are being monitored to some extent no matter where you are on the planet.
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NoireLion
1st 505thParachute Infantry Regiment 82nd Airborne
08:00 PM on 12/03/2011
Looks like all the major carriers in USA have been doing this to us- except verizon. While most manufacturers have this in the smartphones- Blackberry says it never used this crap.
And while my HTC phone is rootkitted by sprint and htc- ---other htc phones on verizon and overseas so far- are not affected by this- it seems like this whole debacle is carrier driven and the manufacturers pulled the trigger for them.
There are 3 statewide class action lawsuits as I write this by Monday- I expect more. Sprint T-mobile, AT&T HTC, APPLE, Samsung are among the corporations implicated.
09:46 PM on 12/01/2011
we are all being watched 24/7. as soon as the political and monied elites believe themselves to be endangered, they will open camps and begin to arrest the 99%. our only hope will be the military and police refusing to arrest relatives and neighbors.
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ConfuciusSay-
Aglets: their purpose is sinister.
09:43 PM on 12/01/2011
Remember Echelon?
It has long been replaced. Paranoia has become fact.