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Joshua Kors

Joshua Kors

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If You're a Veteran in Need, Where Do You Turn for Help?

Posted: 04/12/11 09:00 AM ET

One of the saddest facts about the wars in Iraq and Afghanistan is that so many soldiers leave the battlefield with one question: where do I go for help? Most soldiers do not know who to call. I know this because for the last four years, many have been calling me.

Day and night my cell phone lights up with another unknown number, another soldier in crisis reaching out for help. A soldier with shrapnel embedded in his skin who can't convince the military that he is wounded and in need of medical care. A female soldier about to be discharged for reporting sexual harassment. A young vet growing ill as his case creeps through the Department of Veterans Affairs.

The need is enormous. Since 2001, over 530,000 soldiers have been wounded in Iraq and Afghanistan. In a better world, those vets could turn to the VA to solve their problems. But for so many soldiers, the VA is the problem. Its paperwork is more daunting than the IRS', its first available doctor's appointment is often months away, and to collect disability benefits, the wounded soldier has to prove his wounds came from war.

Anxious and unsure where to turn, hundreds of soldiers have turned to me, a magazine reporter who covers veterans' issues. I tell the soldiers: "I'm a journalist, not an advocate. I tell soldiers' stories; I don't represent them in court." While that is true, it's an awful reply to a soldier in need. And it has always left me feeling hollow.

The obvious solution, I thought, would be directing these soldiers towards the excellent veterans organizations established to assist Iraq and Afghan vets. But as it turns out, it's not so simple. Most of those groups are designed to lobby Congress, not to help individual soldiers. Iraq and Afghanistan Veterans of America has done extraordinary work on Capitol Hill, successfully pushing Congress to pass a new G.I. Bill, but it doesn't have case workers to assist soldiers with their disability claims. Neither does the Iraq War Veterans Organization. Or Veterans for Common Sense. So where should these soldiers turn?

This month I set out to answer that question. With help from the great Bob Handy, chairman of Veterans United for Truth, I compiled this list of 27 resources for veterans in need, from the Veterans Suicide Prevention Hotline to legal resources, like Lawyers Serving Warriors and the Veterans Pro Bono Consortium.

If you're a veteran, click here and download this list of organizations offering you assistance. If you know a military family, forward the list to them. Let's make sure every military family in America has a copy of this list. Together we can make sure that awful question—where do I turn for help?—never plagues another soldier again.



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This story is part of Military Families Week, an effort by HuffPost and AOL to put a spotlight on issues affecting America's families who serve. Find more at jobs.aol.com/militaryfamilies and aol.com.

 

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11:44 PM on 05/23/2011
Josh -

Thanks for a great article that highlights the conversation happening across the nation and exposes the tremendous need to support our veterans who are returning home and the challenges of “making sure veterans know what resources exist.”

There are several great initiatives (government and non-profit) designed to simplify access to information and resources for transitioning service men and women, veterans and military families.

Warrior Gateway (www.warriorgateway.org) is one of those non-profit initiatives launched in 2010 to connect the military community (active, guard, reserve, veterans and families) with resources in their local communities although with a different approach.

For each of the 45,000 resources listed, rather than just a link and a description WarriorGateway.org provides a contact email, phone number, address and website URL to make sure you get more than just a link back to another website. You actually get contact information to connect with a live person.

Warrior Gateway (www.warriorgateway.org) also provides registered users with the ability to rate and comment about any of the providers so today’s veterans, their families and caregivers have a public forum to share their experiences about the quality and effectiveness of those services. If the VA hospital isn't cutting it...let them know by rating them. If a group therapy program is working wonders, let your fellow veterans know by leaving a comment.

Let us know what you think and how we can serve you better.
06:49 PM on 05/01/2011
Many veterans have little or no faith in the VA medical facilities. I can only direct my comments to the Carl T. Hayden Medical Center in Phoenix, Arizona. Without the VA I would have been dead twice and homeless once. In every way they have made my life better. As medical personnel go, they are the best. This VA Center is continually offering continuing education for all level of employees. Sure, occasionally there is a support person that doesn't quite fit their position well. You'll usually find them reassigned or gone.

I was in a position of homelessness a few years back. They sought me out, filled out the paperwork, and gave me a V.A.S.H. voucher which allowed me to have my own place again and be able to pay the bills, too. I had no idea I had cancer. A routine examination prompted them to check and sure enough their educated "hunch" was correct. Without timely intervention I would have been dead. These are just two incidents where the Hayden Medical Center has served ME.

I cannot thank the staff enough for helping me. So complain away -- every bad event you can recite I can tell you a good incident. Thank you for funding them, and don't ever stop.
12:00 AM on 04/20/2011
I am 100% Service Connected - T&P. I received a VA Home Loan in 06. The same month weI moved, we discovered; forgeries, fraud docs, back dated docs, false reporting of credit matters, RESPA & TILA violations. BofA stated "We do not have the documents requested and will no longer attempt to locate same" Reply was to our request for loan docs. There were two separate closings.BofA Mortgage Executive wasn't at the closing we attended. BofA also paid 5 insurance premiums thst put us in arrears, all for the same coverage period! BofA reported several loans that show on my Credit History, appering PRIOR to the closing. These false loans are a mixture Home Equity Loans,Refinance Loan, New Construction etc. We were banking with BofA for 5 years prior and trusted them. Now we live in our Van parked outside of a LaQuinta to access WiFi, with permission. The VA-OIG told us; "Yes this is most certainly fraudulent, however; you need to contact the VA Home Loans Dept." Well, the VA informed us that they DO NOT INVESTIGATE allegations of fraud on the part of the lender, ONLY frauds by the Veteran! WHERE IS THE LAWYER THAT WILL HELP A DISABLED VETERAN THAT HAS BEEN SCAMMED? A lawyer put it to me this way; "Yes this mortgage is riddled with violations of Federal Law, VA Regulations and even violates some of your Constitutional rights however; there is no money in this for me.
10:13 PM on 04/13/2011
I can see the good intentions here, but unfortunately, many of the resources on this list are already overwhelmed and not taking any new clients. I’ve called them before on behalf of veterans. Some of these resources never lead to a human being. If this short list is forwarded to all military families in the country, every resource mentioned will be inundated with calls and requests for help. I don’t think very many lives will be changed for the better. In fact, it will lead to discouragement if vets in desperation find another dead end.
11:55 AM on 04/13/2011
Several of your older established Veterans Organizations have representatives at the VA facilities. I can't speak for the others but I know that you do not have to be a member of the American Legion to receive assistance. They serve all Veterans
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HUFFPOST SUPER USER
Yeuk Moy
02:21 PM on 04/15/2011
The American Legion is authorized by Congress to assist veterans in filing for veterans benefits among other things).

http://www.legion.org/veteransbenefits/links

Click on the "Find a DSO" link on the left of the page. DSO stands for Department Service Officer. They are specially trained individuals that are highly experience to navigating the byzantine labryth that is the VA. As noted, this service is for ALL US veterans.

"I shall not fail those with whom I have served."
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HUFFPOST SUPER USER
Yeuk Moy
02:28 PM on 04/15/2011
Just realized I should clarify something. Every American Legion Post has a "Service Officer". The complexity of the VA benefits application is such that it would be extremely rare for a Post Service Officer to help you directly. Rather, they will get you in contact with someone who does, usually at the county level or higher. The Department Service Offer covers an entire State and they represent the most knowledgeable in that State.
Sergeant
Dress Right
08:43 PM on 04/12/2011
Vets in Indiana should contact the Indiana State Bar Association. Lawyers receive training each year in veteran's services.
07:22 PM on 04/12/2011
A VETERAN, A HERO, A VICTIM....6 minutes 4 justice... Joshua help us!
http://youtu.be/Jlk7Tv05ucE Carol Fox
(An appeal from Edward J. Baker, Veteran, retired Navy Lt. Commander )

I am a United States Citizen that has served my country with honor (5 medals and many more citations). I have lost everything (my family, my retirement, my freedom... etc) because a judge in the state of Colorado and Adult protective services intervened and saw a way to prosper off my misfortune. They were never given the documents from the VA that clearly stated I was competent.

I have resigned my self that I will not see my children for the holidays due to the restrictions placed on me by the court, my conservator and guardian appointed by Judge Fasing in Arapahoe county. I have not committed any crimes. I don't drink or do drugs. I am educated with a Bachelor of Science in Project management from the University of Maryland and a Masters Degree in Systems Engineering from George Washington University. I owe no one money.

I am retired military Lt. Commander from the Navy (22 years of service and retired DUE TO A DISABILITY from the United states government as a (G-S15). We need some serious intervention or publicity to fix this.
Please help us if you can
Very respectfully,
Edward J. Baker

PLEASE FORWARD THIS TO EVERY ONE/ANYONE YOU KNOW THAT MAY BE WILLING OR ABLE TO HELP (GOVERNMENT OFFICIALS, SENATORS/CONGRESSMEN
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04:40 PM on 04/12/2011
My comments here keep getting deleted. Please consider where I’m coming from. I was a Navy medic in Vietnam, February 1968, ferrying dozens of KIA and WIA Marines daily from Hue City to the MASH medical unit at Phu Bai. Few people have seen these kinds of scenes since WWII.

The patriotic war protestors stopped this ridiculous war in the early 70 after 7 years. That’s not happening now.

All the lessons have been again been lost. I am the real patriot…not the war mongers.
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04:27 PM on 04/12/2011
The wars stop when no one volunteers.
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ftkl1234
04:01 PM on 04/12/2011
What's been a wonderful way to get your thoughts and needs out there is to go online and talk about what you're looking for.

I so endorse group therapy and blogging can work that way. To be able to describe your situation to others who've shared that experience and can relate to your story is valuable not only in talking clearly about it but also finding a bunch of others who may have ideas that can help you.

The best outcome would be that you'd hookup with people nearby from the blogging that can organize live meets with socializing and who knows, maybe the kind of personal one-on-one solutions to healing.

It should be clear that reaching out is not weakness but strength to help yourself!
MHT73
words matter
03:23 PM on 04/12/2011
The VA is the only federal or state agency that, to my knowledge, limits the ability of those who appeal its decisions to hire the attorney of their choice AND limit what those attorneys can charge. There was a $10 limit on attorneys fees that was imposed at the time of the civil war, it's only recently been loosened.

This is supposedly done to protect veterans from unscrupulous attorneys. You can see by how short this list is that instead of helping veterans, it's kept attorneys from handling cases against the VA. Since the VA hires its own lawyers at government rates, the playing field is tipped against the vet. Veterans can hire any licensed attorney to represent them before the Social Security Administration, in federal court, and before any state court. These men and women have a lot at stake: veterans' benefits can make the difference between abject poverty and having a home, having health care, and having three square meals a day.

If the legal services programs for veterans had enough funding to take on all the cases, this wouldn't matter, but they don't. We should pick one: Fund legal services programs for veterans so that every veteran who needs legal help can get it, or respect veterans' ability to make good choices on hiring a lawyer.
02:35 PM on 04/12/2011
I know not how well other Vets have been taken care of around the country but this I do know, twice I was a dead man upon getting my sorry butt to the Va hosp. in Mont. and twice they saved my sorry butt. This last time was for 5 hernias. Got two operations, week spent with intensive care and am walking/living proof that here in Mont. as a vet. I'm getting better medical help than when I had a job with medical insurance. Thank you very much. Also the equipment at this Va hosp. is state of the art, better than the hosp. found in the capitol of Mont. (Helena)
Also: according to the VFW these two wars are going to cost America 6 Trillion dollars over the next 40 years. Don't hear the Republicans mention this debt being passed onto their children and grand children now do you!
Sergeant
Dress Right
08:49 PM on 04/12/2011
Then why doesn't the hope and change president stop them? He is commander in chief.
unique
Animal lover forever
02:13 PM on 04/12/2011
Let's bring back the draft so the children of the rich can be drafted.

We need to STOP ALL THE WARS.

BRING THE TROOPS HOME.

RELEASE PRIVATE BRADLEY MANNING.
02:10 PM on 04/12/2011
As a veteran I can say that turning to the VA is a very mixed bag. I have gotten first rate dental care and have had my records lost for over a year at a dental clinic.

I have had the VA send me to an outside Ophthalmologist for vision assessment, where I got an excellent prescription for glasses but first pair that came from the VA outsourced contract glasses maker had my eyes focusing on the center of the top rim of the eye pieces. After two months of trying to figure out how to get them to work, I took them to the VA eye clinic's technicians who in turn got their doc to order another pair. The second pair came back with my focus through the bottom rim of the eyepieces. Why waste all the time and energy trying to get help where the claim is to put veterans first, but that too often means right after everything else is dealt with.
MHT73
words matter
01:30 PM on 04/12/2011
To the best I know, the Veterans' Administration is the only federal agency that controls which attorneys may practice before it AND controls the fees they may charge. It was only recently that that fee limit was raised from $10, a limit that was put in place after the Civil War.

They do this, supposedly, to protect veterans from predatory attorneys, but the result is the very short list you've offered of lawyers available to take veterans' claims forward before the VA. Somehow, veterans who pursue Social Security claims, federal employment discrimination claims, or state court claims don't need that kind of 'protection.'

The VA should get busy with its real work, and let veterans and their families choose their own attorneys.