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Mind Your Ps and Qs: The Value of Communicating Politely With Your Ex

Posted: 08/03/11 03:33 PM ET

The phrase "mind your Ps and Qs" means "Be on your best behavior, mind your manners," a concept that isn't easy to put into practice when dealing with an uncooperative ex. In fact, most people in an acrimonious divorce are bewildered about what the benefit of polite communication might even be. However, if you think about communication as an equation in which partner 1 plus partner 2 equals 3, then it makes sense that if you change your number to something different, you will get a different result.

Using just a few basic techniques will ensure that your communication is clear, effective and polite. And the best part is, you don't even have to feel kindly towards your ex to put this into practice--go ahead and feel your feelings, just communicate differently.

Technique 1: Use "I" statements. An "I" statement is a flexible communication skill that is effective in most communication with your ex and others. It puts your thoughts or feelings on the table and doesn't directly threaten or attack the other person. To fully understand "I" statements, it's helpful first to contrast them with "You" statements.

"You" statements blame the other person for a situation, are accusatory in tone, and trigger defensiveness. "You're never on time;" "If you don't listen to me, I'm taking you back to court;" "Why do you have to be so argumentative?" "You" statements have the other person as their subject and are a form of verbal attack.

In an "I" statement, however, you are the subject of the sentence: "I'm frustrated that it's past the time we agreed upon;" "I feel interrupted and unheard;" "I don't want to argue." "I" statements are non-threatening and inherently respectful. If you keep your tone of voice neutral, it's difficult to argue with them. Most people are unlikely to respond to "I feel frustrated" with "No, you don't", or to "I don't want to argue" with "Yes, you do."

Another reason "I" statements work so well in changing the outcome of a conversation is that they allow you to remain calm. By memorizing the formula ("I feel _____," "I think ______", "I would like _____," "In my opinion ______") much like an actor memorizes lines, you relieve yourself of the pressure to improvise. Even though this new way of speaking may not come naturally at first, with practice it will become part of your speech pattern. Your ex may never communicate in this way, but if at least one person uses this technique in an exchange, explosions are often avoided.

Technique 2: Use a "positive assertion". "I" statements can be made even more effective when you add a positive assertion afterwards. A positive assertion tells the other person what you want to have happen next, or specifically what you want him to do differently. "I'm frustrated that it's past the time we agreed upon." ("I" statement) "Please be on time." (Positive Assertion): "I feel interrupted and unheard." ("I" statement) "Please listen to what I have to say, then I'll be happy to listen to you." (Positive Assertion); "I don't want to argue." ("I" statement) "I'd like to take a break from talking about this until we both cool off." (Positive Assertion)

Technique 3: Watch your body language. When you negotiate with your ex, eye contact and body language are also important to respectful communication. If you avert your eyes, hunch your shoulders, and shuffle your feet when making an "I" statement, you turn power over to your ex. Conversely, if you roll your eyes, turn away, or shake your head you will communicate disrespect and engender a defensive reaction from your ex. It's important to have a confident but not aggressive body posture in order to get your point across.

Technique 4: Do as you say. Finally, be honest and prepared to deliver what you promise. If you know you can't be flexible, don't say that you can.

In today's world of IMs, texts, emails and voicemail, decide in advance which way you want to communicate to your ex. Each method of communication has advantages and disadvantages, so factor them into your Ps, Q, and OMGs.

 
 
 
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dim
one in a can
11:00 PM on 08/04/2011
Interesting that you mention averting eyes. My divorce was amicable. She left me. There were no arguments or conflict. Yet on nowadays super rare occasions we run into each other, I find my eyes naturally drifting away from looking at her.
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HUFFPOST SUPER USER
belle27
08:04 AM on 08/04/2011
Best way to communicate with your ex: via email. That way there's a record of everything, and they aren't blowing up your phone constantly with reactionary b.s.
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oandroplex700
VIETNAM SPECIAL FORCES VETERAN
07:26 AM on 08/04/2011
THE BEST ADVICE, FOR DEALING WITH A EX......................STAY AWAY.AT ALL COSTS
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Mr Anonymous
Mumpsimus, I am not entertained!
02:09 PM on 08/07/2011
Problem is, what if you have kids together?
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ttrexxx
leave if you can't handle it
05:53 AM on 08/04/2011
record everything so you can play it back to the kids..makes their head explode...lol
12:49 AM on 08/04/2011
Mind your P's & Q's comes from when alchol was served in pints & quarts. If the person was drinking too much or getting out of line they were told to mind their P's & Q's
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European1919
I am the PigmⒶn
12:49 AM on 08/04/2011
Easiest way to communicate with the ex: don't. And if you have to, use a lawyer. It's what they're there for.
There is a reason the ex is the ex. Never forget that.
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dim
one in a can
10:59 PM on 08/04/2011
If visitation of offspring is involved, unless you are rich enough to have a bloodsucker on your payroll, you are likely not to have a lot of choice, but communicate.
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grundoboy
I aint scared of no ghost(writer)
12:09 AM on 08/04/2011
I usually use a phone bomb,,,she still doesn't answer my calls..dagnabbbit...
11:26 PM on 08/03/2011
my ex left on my birthday. then he got a new job and insured only his two kids, leaving me and my older children from my first marriage uninsured. I got state insurance (i was a stay at home mom because he told me to quit my job and he would take care of me and the kids. yeah i know. when i agreed to this i must have had a brain fart) within 3 hours of him getting served, he tried to get us evicted, shut off my phone and called our car company and told them to repo my car. he then called my mother and told her that if she didnt convince me to give him the kids, then he will make sure im homeless and it would all be my mothers fault. THEN he got an attorney. THEN he stopped supporting us. he wouldnt even bring basic needs like food and pullups and shampoo. I was the one dumped but HE is the one angry and pissed. i got mad cuz he is also refusing basic needs for his OWN BIOLOGICAL CHILDREN!!! so co parenting may be that silver lining but right now all i see is pouring rain.
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grundoboy
I aint scared of no ghost(writer)
12:11 AM on 08/04/2011
sorry for your spineless ex
07:25 PM on 09/02/2011
no worries. he has had the same attorney since june 2010 and hasnt lost all the cases she has filed against me. I just wonder when my ex will realize the support he pays me actually goes towards raising the kids and the money he gives to her goes towards her REALLY bad blond dye job.
11:16 PM on 08/03/2011
I have a news flash for you. Divorce is an adversarial relationship' it brings out the worst in everyone, so when the ex wants to be a bas**rd, the whole thing is a nightmare from which you cannot awaken. Then there is NO SUCH THING as civil communication. The ex won't let it happen, and part of it is to make YOU look bad before the divorce court should you retort or retaliate.

Just keep what is in the LONG-TERM best interests of your children at the forefront of every request, decision, petition you put forth. Eventually, the court sees that it's the ex playing games, not you, so PLEASE don't smirk when the judge rips the ex a new one...keep your cool, your focus, and your dignity.
08:12 PM on 08/03/2011
I am all for good "technique".

But this is divorce. You are beyond technique. (If technique worked, you would not be where you are -- reading articles on HuffPost Divorce, among other things, to try to preserve your peace of mind/sanity.)

A divorcing/divorced spouse -- particularly one who wants you to be miserable (just because) -- is going to be a challenge regardless of your technique.

Your divorcing spouse probably doesn't care what you "think" -- or even what you say (other than to give it a twist). Your divorcing spouse probably wants you to "feel" bad. If you don't feel bad, if you are alive and breathing, your divorcing/divorced spouse very likely will have a problem with you.

Lowered expectations for reciprocal decency and civility -- based on "reality therapy that my divorcing wife has provided over the years -- have been more helpful to me than any technique.

If you want peace, you need to disconnect from the havoc. Distance and reduction of the quantity and frequency of your interactions with your divorcing/divorced spouse will do better for you than technique in the interactions.

The best technique is the one you don't have to use.

If you have children to co-parent, you need to have ground rules in place and then structure the co-parenting in a way that reduces your need to interact.

"You've got to learn to live with what you can't rise above."
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anna111
09:38 PM on 08/03/2011
715W You are correct and I applaud you for your sharing.. Now if folks could to your great advice.
05:02 PM on 08/03/2011
I dont appreciate the gender specific term "he" when talking about a difficult ex. I would like to see a more appropriate phrase such as "he or she," "him or her," etc. Am i doing it right?
08:39 PM on 08/03/2011
In our book, we explain that a "jerk" is an ex-spouse who annoys you with immature behavior. We alternate "he" and "she" throughout.
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Mr Anonymous
Mumpsimus, I am not entertained!
02:13 PM on 08/07/2011
Or you could use the always appropriate they.
03:29 PM on 08/03/2011
It really does matter what words you choose when communicating with an ex spouse- particularly when you are coparenting. It can be the difference between a peaceful and happy existence or one filled with acrimony and post-judgment litigation.
09:51 AM on 08/04/2011
You're absolutely right, Shawn. You can't control your ex, but you can control yourself. Taking responsibility for your own communication can change the relationship, even if your ex is not willing to change.