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Julie Spira

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The Social Media Obituary

Posted: 05/09/2011 7:12 pm

Emily Longley, the New Zealand teenager who posted a status update on Facebook concerned about a stalker on May 4, 2011 was found dead 3 days later on May 7th in a home in the UK.

Longley expressed her fear in a Facebook status, where said she was really scared. "Someone just called me. They were like 'You don't know me but I know everything about you.' "He kept asking me out. I hung up and they won't stop calling. And I was like 'how did you get my number?' and he was like 'I'll tell you when I see you'."

After her death, inappropriate comments were posted on her Facebook personal page, As a result, it was removed and replaced with a community Facebook page in memory of the 17-year-old beauty. The RIP Emily Longley page received over 16,000 "likes" on Facebook and was removed due to inappropriate and lewd comments. Stories like these are tragic and heartbreaking. Pages like these have now become the new and acceptable Social Media Obituaries.

Could her death have been prevented? Perhaps, as investigators in the UK are looking into the incident to see if there's a connection between her stalker and her sudden death while asleep, just three days after her update appeared.

The issue of the "Social Media Obituary" raises eyebrows and some discomfort as many use social media to express their sorrow and mourn with their friends during an illness of a loved one and upon their death.

I first noticed the use of social media for death and dying when a friend and long-time radio announcer George Taylor Morris passed away from cancer in 2009. If a friend of mine on Facebook hadn't posted his funeral arrangements, I would not have known about his death. In short notice, this gave friends the time to travel to Washington to attend the funeral or to post comments and wishes to the family on Morris' Facebook page. For one year after his death, his page remained active on Facebook, although his profile photo was replaced with the Looney Tunes logo saying, "That's All Folks." George would have probably liked that.

At about the same time, a college friend of mine discussed the death of his well-known father, who was a broadcaster on Facebook. His Facebook update said, "A great voice has been silenced. Dad passed away peacefully today at 85. Funeral will most likely be Thursday morning in the Philadelphia area. More later."

He received 21 comments from friends expressing their sorrow and support. Photo memories of his dad were posted along with obituary notices from newspapers honoring him. Updates were sent with details on when and where the family service would be held. The huge outpouring of support from friends expressing their sorrow gave my friend comfort. I started feeling more comfortable about the idea of a social media obituary and using social networking sites to share information and emotions during difficult times. It was an example of social networking at its best.

When I received an email from a stranger on Facebook last year with the news that my college roommate had died of cancer, I was jolted. Finding out on Facebook about a friend's death raised a lot of emotions for me. I did not know the sender. I didn't know that my former roommate was ill. I never had the chance to say goodbye. It made me think about my own mortality, as we were the same age. I didn't know how to mourn 3000 miles away. I went to her Facebook wall and posted an update about how sad I felt for the family and shared a memory. I felt helpless and sad. Had this complete stranger not reached out to me, like many others, I would not have known. I would have posted a 'Happy Birthday' greeting on her wall this year again, as her profile is still active and has not been removed yet.

I started writing a chapter in my book, The Rules of Netiquette: How to Mind Your Manners on the Web," appropriately as the final chapter entitled, "The Social Media Obituary" to talk about this phenomenon. What is appropriate to post at the time of death? When I saw a photo of a newly deceased man on his wife's Facebook page, I thought it was disgraceful. It wasn't a photo honoring his memory and life. It was a photograph taken while still in his bed, moments before the ambulance took his body to the mortuary. The visual was not appealing, nor appropriate.

Finding out on Linkedin that a former colleague had lost her two-year battle with cancer was informative. I appreciated finding out the news. We're learning the rules as we go along, and there isn't one a one-size-fits-all formula.

In cases such as Emily Longley's I have to ask, don't we have a responsibility as friends on social networking sites to help those reaching out in fear? Perhaps the Rutgers student who committed suicide after being cyberbullied might still be alive if someone noticed his final facebook status of, "Jumping off the gw bridge sorry." Perhaps the Massachusetts teenager might still be alive after months of bullying online and offline before she hung herself.

Our social networking sites describe in great details our life cycles. They now include a social media obituary. Should the relationship status also include "Deceased?" Should there be a mourning period where people can write on their walls similar to a funeral home's online guest book, before they are removed? Your comments are welcome on this emotional and sensitive topic.

*Updated on 5/12/2011 to reflect the removal of Ms. Longley's memorial page

Julie Spira is a relationship expert, bestselling author, and social media strategist. She's the author of the upcoming release, The Rules of Netiquette: How to Mind Your Manners on the Web. Like her at facebook.com/rulesofnetiquette

 
 
 

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11:20 AM on 05/13/2011
This is a great article with great insight on Social Media as to how it can be a positive tool for communicating, if used properly. It is unfortunate that sensitivity was not used when the improper pic was posted. Overall, social media is a great way for people to communicate and remain in contact with each other, as well as connect with friends of friends.
12:39 AM on 05/12/2011
Until reading this article I never gave any thought about social media being used as an obituary. In this age of internet and the desire for quick information it is not a surprise to see a death announcement online. The sad reality is communication with another human being without compassion is the accept norm of social media. Hopefully more insightful messages like this will help us learn how to humanly connect with each online.
12:58 AM on 05/11/2011
I definitely think the "Facebook Obituary" plays an important role. I found out a member of my Toastmaster club died on Facebook, three weeks after his sudden death from a heart attack. His daughter had posted thoughts of her father and a photo. It allowed members of our club to share our fond memories of him as a club member, by posting comments to the page she created. Facebook connects people in life and now, its allowing us to send a virtual farewell hug in death.
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Julie Spira
Bestselling author and online dating expert
01:55 AM on 05/11/2011
Thank you for sharing your personal experience on this topic. It truly hits a lot of emotions.
01:03 PM on 05/10/2011
This article is both truly heart-breaking and deeply insightful. It raises the issue of how such media channels that could be considered impersonal, have evolved into an avenue to share the deeply personal circumstances of our lives. Yet, we aren't so connected that we will reach out to someone who is crying out for help. Although, we are connect enough to share a time that is as overwhelmingly sorrowful as the passing of someone whom we loved. This reality definitely leaves me with mixed feelings...
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Julie Spira
Bestselling author and online dating expert
04:50 PM on 05/10/2011
Thank you for your comment. Along with you, I have had mixed feelings about this issue. When I first started writing about it, I was extremely uncomfortable as it wasn't as widely utilized as it is now. Now, I better understand how it has comforted many. It's very personal and individual. The big takeaway is that we have incorporated social networking, specifically facebook into our every day lives in a way that we reach out for help as well as share our joy and accomplishments.
12:53 PM on 05/10/2011
while this case was scary and sad that no one noticed her fears or acted upon it till it was too late. social media has helped others : a event that prayed for someone who was in the hospital, helping to reuinite people with their lost mementos when the tornados hit sending wishes of good and bad time to others. There needs to be more monitoring of the virtual media to help prevent things like this from happening again and to help save lives.
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Julie Spira
Bestselling author and online dating expert
01:55 AM on 05/11/2011
Thank you Lorrie for commenting on this post. You shared some excellent examples of social networking at its best.
12:42 PM on 05/10/2011
I had not thought of this issue before reading your article on Social Media Obituaries. I think reading about someone's death on Facebook or Twitter would be disturbing, especially if that's how I find out. But it can also be a way to deal with grief, if we are given the opportunity to express our thoughts on those public forums. I've seen some status updates that express thoughts about celebrity deaths that I think come across as less than genuine, but that's my perception of the status update: a less than personal way to express random thoughts or to keep up appearances.

It seems that social media obituaries also excuse people from making personal connections with survivors or victims, similar to how posting "happy birthday" on someone's wall seems to excuse a more personal note or phone call.

Also, would the social media obit cause trauma for the survivors, making it a place that they cannot bear to go anymore? You raise interesting questions, Julie. Lots to consider in this matter.
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Julie Spira
Bestselling author and online dating expert
04:52 PM on 05/10/2011
Thank you for your comment Janice. The first time I saw an obituary on Facebook, I was taken aback. That was several years ago. Everyone needs to mourn and grieve in a way that makes them feel comfortable.
04:00 AM on 05/10/2011
It’s no brainer to see that social media is here to stay for good. Given vast variety of the existing channels to choose and stick with, it’s time for such a hot space to enter into a new category. There is a need for a portal to provide a quick and intelligent decision for both the consumer and the enterprise about their online connections.

A Platform to Help us to Distinguish Our Quality vs. Quantity Friends, Fans, Followers, and Companies

Facebook, Twitter, LinkedIn, Youtube, Flickr and others have been doing a decent job of providing additional marketing exposure and even in some cases, additional revenue. However, as more and more social networking sites pop up, how do you manage your brand across all these channels? Maybe more importantly, which one of these sites should you select as the one that will help you best reach your target audience? The proliferation of the social media avenues is becoming overwhelming.

I hope my awesomize.me can accomplish such a mission. The site is not another social networking platform. Yet the portal to all your existing social media channels. The platform helps you, your fans, your potential clients to make an intelligent decision as to which company to connect to or follow via which social media channels and why? It’s free!

Elias
CEO & Founder
http://awesomize.me
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LindaSherman
Web Dev, Social Marketing, prior CEO ClubMed Japan
07:43 PM on 05/09/2011
Personally I appreciate the Social Media Obituary Pages especially because they allow me to understand more about what happened. Looking forward to your upcoming Rules of Netiquette Julie.
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Julie Spira
Bestselling author and online dating expert
07:58 PM on 05/09/2011
Thank you Linda for your comment. Even if we think about the ways we have dealt with mourning on twitter and faceboook, live tweeting from Michael Jackson's funeral, commenting on the recent death of bin Laden, social media obituaries will forever change the way we share information on death and dying for celebrities and everyday people.