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Kevin Grandia

Kevin Grandia

Posted: December 27, 2009 01:52 PM

Online Activism 1.7: Lessons Learned in Copenhagen

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The Copenhagen climate summit brought together tens of thousands of activists from around the world and provides a unique opportunity to evaluate the state of online campaigning - so called "Online Climate Activism 2.0."

As someone fully immersed in this world for a long time now, and heavily involved in various work around the Copenhagen talks, I would suggest that at this point the state of online social media campaigning would more aptly be called "Online Activism 1.7."

While social media played a role like never before in the run-up and during this historic summit, there remain, in my opinion, three major issues that must be overcome before online activism reaches the height of 2.0 and fully utilizes the power of social media.

In this post, I explain the first major issue that must be overcome, which is trust. And so not to bore you with a two-thousand word explanation of all three issues here, I will follow up on the other two issues (sphere of influence and online journalism) in separate posts over the coming days.

Within the activist community there is a counter-intuitive dynamic that arises when you compare the perception of social media information sources, like blogs, Twitter and Facebook, with mainstream sources like radio, TV and newspapers. While on the whole, the general public trusts neither source very much, I thought it was safe to assume that the activist community would mistrust mainstream media to an even greater degree, and put more faith in information transmitted via social media channels.

My assumption that the activist community mistrusts mainstream media more than the general public is based on the idea that within the community a longtime topic of conversation has been the sloppiness and ulterior motives of the mainstream media industry. Look no further than the major opposition to Fox News or the organization Media Matters for America, whose raison d'être is monitoring and reporting on the constant stream of inaccuracies pumped out by right-wing media sources.

Like any group of people rallying around a cause, the activist community is more tight knit than the general population, making me assume that information shared between individuals within the community via social media channels would be seen as more trustworthy than that reported by the mainstream media. I think of this affinity as a derivative of bunker mentality, in that once you've fought a war alongside someone you tend to trust what they say more than others outside the group.

In Copenhagen these comfortable little assumptions of mine were proven to be wrong.

Mainstream media still reigns supreme as the trusted and primary source, while information reported via blogs, Twitter, Facebook and other social media channels plays the secondary role of dissemination.

That's not to say that the information Tweeted, Facebooked and blogged was ignored. Social media channels were used very well in campaigns around Copenhagen to relay information quickly and efficiently to thousands of people. But they were used more as a transmission tool than a source tool.

To give you a personal example to illustrate my point, I was in the very lucky position in Copenhagen to be in possession of leaked documents on a regular basis.

One such document was a leaked memo updating the United Nation's Climate Secretariat on the state of the treaty talks. A very trusted source sent it to me and as one who has been in possession of many leaked documents over the years, I knew it was authentic and I ran hard with it. I posted it on several blogs, including Huffington Post. I also pushed it out hard on Twitter, Facebook and news filtering social media channels like StumbleUpon, Digg and Reddit.

The comments and emails started rolling in very quickly and many were asking: "Is this document real?" Fair enough, I responded saying that my source was solid and that I had taken adequate steps to ensure its authenticity. But the skepticism continued until this comment popped up: "The leaked memo is real, it has just been reported in the Guardian."

Now don't get me wrong, I love the Guardian, in fact, I write for them from time to time and I consider their columnist George Monbiot a friend. But the article the Guardian had published had taken no further steps to verify the leaked memo than I had.

The very same "media industrial complex" activists accuse of bias, inaccuracy and all sorts of underhanded agendas remains the trusted source of information, while reports using social media channels emanating from within the activist community itself remain questionable.

Of course, it could be that people just don't trust me. But I have seen this exact scenario played out many times over the years where new information that breaks on a blog is not "authentic" until mainstream media has reported on it.

The more likely explanation is that while we see the many faults of the mainstream media, the most influential members of the online activist community are of a transitional generation stuck between the TV-anchor-as-the-ultimate-authority era and the new age of citizen journalism. We embrace the new media forms as the next great thing, but still see the mainstream press as the ultimate authority.

We are the "I still love the feel of a real newspaper" generation, and overcoming this mistrust of social media as an original source of information is vital for the coming age of Online Activism 2.0.

 

Follow Kevin Grandia on Twitter: www.twitter.com/kgrandia

 
 
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12:38 PM on 12/29/2009
This is an important reflection on the emerging power of citizen input into policy through online channels. You are right that citizen forums and communication pathways are receiving the same criticisms that NGOs have received for their work vis-a-vis governmental agencies--the former "lack accountability", "verifiability" and "checks on their own functions and finances". Oh well...the freedom to comment and speak out online has benefits we are just beginning to realize and I would like to know more about how online activist reporting is expanding the dialogue and feeding the policy debate. Thanks for this interesting article!
09:30 AM on 12/29/2009
Chirp..chirp..chirp..chirp
07:08 AM on 12/28/2009
Can I 'Cliff Note' you Kevin? Three spheres, as usual, one political and two ideological; the left and right.
Left and right, agenda driven, with no compunction to stretch the facts. Main Stream Media political. Un-abashed publication of what is fed to them by the current political masters.

WE ARE IN TROUBLE. "What is truth"?
06:19 AM on 12/28/2009
How can there be much of anything achieved when the pre-operational phase of childhood rules the day? As they exist today, all human cultural systems will continue to produce far less effective results in solving humanity's greatest common challenges until they are more accurately aligned first with the empirical facts about our progressive evolutionary life and existence. Until then, all current cultural systems will continue to be a significant invisible causative or contributive component to the very challenges of humanity that they seek to resolve!

We need a new universe worldview that is big , inclusive, and capable enough to effectively solve every challenge now facing humanity. All political, economic, religious, social, legal and philosophic systems are only as good as the fundamental interpretations, processes and facts about life in the real universe upon which they were initially based.

We now have available to us a universal framework that reflects a wider sense of individual and collective identity. The universe are continuously informing and sharing the consequential and differential feedback with us through our sciences. These patterns and principals have given life and momentum to our rich biodiversity, technology, and life as we have come to know it. Where there is alignment there is agreement and, where there is agreement all efforts and resources can be coordinated and utilized to resolve all manner of global challenges, that is if we can have enough foresight to get out of the sandbox. Our future is open with probabilities.