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Larry Magid

Larry Magid

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Hands-On With the Google Chrome OS Notebook

Posted: 12/13/10 01:33 PM ET

2010-12-13-cr48.jpg
Google's Cr-48 Chrome Notebook is for testing purposes only (Photo credit: Google)


In my long career as a technology journalist, I've reviewed many computers and, typically, when I review a new machine, I give myself at least a full day to set it up, install all my software and put it through its paces. It takes even longer if I'm using a machine with an operating system that I've never used before.

But I didn't need anything close to a full day to configure and evaluate the Cr-48 running Google's brand new Chrome operating system. After taking it out of the box, it took me less than three minutes to have the machine running and fully configured. That's because, unlike traditional operating systems, the Chrome OS is Web-based, and since I already have a Google account and have used Google's Chrome browser on my PC, there was almost nothing to configure.

The "out of box" experience consists of the following steps:

1. Open the box and take the machine out
2. Insert the battery
3. Open the lid and wait maybe 1 or 2 seconds
4. Select your language (i.e. English) and your WiFi network

2010-12-13-step1.jpg

5. Type in your Google account name (typically Gmail address) and password


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6. Start using the web or Chrome apps

Experience the Same as Using Chrome on a PC or Mac

2010-12-13-chromelogo.jpg


Because I use Chrome on my Windows machine and have already synced it to my Google account, there was nothing else to do. All of my bookmarks were there and even the Chrome extensions I use on my PC (Xmarks and Lastpass) were already installed and configured. From then on, my experience using the Chrome OS was nearly the same as my experience using it on my PC, so if you want to check out the user interface for the Chrome OS, just download the Chrome browser and you're all set.

Chrome Apps

This column was written on the new machine using the Google Docs and Spreadsheets web app which has been available from Google that's been available on the Web for quite some time.

2010-12-13-webstore.jpg


Whether you have the Chrome OS or are just using Chrome on your PC or Mac, there is now a Chrome Web Store where you can find lots of free or paid applications that work within the browser regardless of whether you're using it on the Chrome laptop or a PC. There includes games, productivity products, news applications (for New York Times and The Huffington Post, among others) and utility programs. I downloaded the Picnik Photo Editor, which enabled me to use the Chrome laptop to edit photos stored in my Picasa web album. It worked well, but I can't figure out if it's possible to transfer a photo from a digital camera to the device. Cell phone photos, of course, can be transferred via email or the Web.

Hardware and Bootup

I'm not going to spend a lot of time describing the hardware because the machine Google sent me (called the Cr-48) will never be available to the general public. Google commissioned an estimated 60,000 of these laptops which look a lot like the old black Macbooks. It has an excellent keyboard and oversized track pad which, like the Mac, is one giant button. You tap with two fingers to "right click" and drag two fingers to scroll up or down.

From a power-off cold start it takes 15 seconds for the machine to boot up. If you shut the lid, it goes into a sleep mode and wakes up less than a second after you raise the lid. Google says you get eight hours on a single charge and eight days in standby mode. I didn't test out the battery life but it does seem to be running for a long time since I last charged it.

The device has both WiFi and 3G networking. The 3G, at least on the test machine, works only on the Verizon network. Verizon is offering 100 megabytes of free data per month and a number of other plans starting at $9.99 a day for unlimited use. That free 100 MB may seem like a generous offer but if you use it for more than a couple of hours, you're likely to speed through it.

Good Keyboard but No Accessible Storage and Sluggish Performance

Both the keyboard and trackpad on the Google reference machine are excellent. I don't know what the production machines will look like but, as a touch typist, I'm glad to have a full-sized keyboard on my test machine. What is odd, however, is that there is no caps lock key. Instead there's a search key which, great surprise, lets you quickly execute a Google search.

The Chrome notebook seemed a bit sluggish to me so I compared it to my Lenovo X300 notebook that runs Windows 7 but has a far more powerful Intel processor. While the Chrome device boots and comes out of sleep mode a lot faster, the Lenovo is noticeably faster loading web pages even though both machines are connected to the same WiFi network.

Apply to Get Your Own Cr-48

Google is making these machines available to reviewers and selected people from companies, non-profits, and government agencies along with some consumers who can apply for the pilot program

Bottom Line

While I'm pleased to see an alternative to Mac and Windows notebooks and agree that many users will probably be happy with a device that can just access the Web and Web apps, I'm not convinced that the Chrome OS will take the world by storm. Unlike my first experiences with the Apple iPad, I'm not even close to falling in love with this new device. It's useful, but it's not fun and it's not able to run many of the applications I depend on. Over time, there will be Web Apps to replace most of the Windows and Mac apps that many of us use, but I'm not sure that a web browser is necessarily the best place to run those apps. Still, hats off to Google for putting effort into this and making thousands of machines available for testing. Also, it's important to point out that the Chrome OS is still in testing mode. I'm hoping that the commercially available machines from Samsung and Acer will be faster and that the operating system and Chrome browser will be a bit more mature when they finally ship mid-2011.

 

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Morgantheaxe
Eisenhower Republicans don't drink tea!!
12:16 AM on 12/16/2010
Ok disclosure....Im a recent Apple convert. The Macbook Pro I bought my wife has me praying for my Hp to die an early death. Having said that I absolutely LOVE that this laptop is hitting the market. Love it love it love it! My suggestion is to give google a little slack. This is their first swing in this field and if they even put one in play its a win. Second, anything that bites in to Microsofts stable position in the pc market just makes me happy. Too long has MS sat on its laurels. Time to re invent guys. Whether you like are willing to look at this laptop or not you need to give Google their props and be happy that this is the dawn of a new day in computing.




Now Steve where is my laptop with touchscreen interface?
05:06 PM on 12/15/2010
I've read literally 100s of reviews on the Chrome OS and the Cr-48, most of which are not flattering. I’ve read responses to these “opinion pieces” and most of them are none too flattering either.
1) The Cr-48 is a “test mule” it’s not final spec and even if it was it isn’t a bad little system. But I would stress that it’s not the retail product yet.

2) Chrome OS is still in Beta, which means it’s not ready for prime time yet, but it’s close. As a Cr-48 tester, I can tell you that the only real complaint I have with the OS is it’s inability to see my external drive unless I’m uploading to the cloud. That’s a rather small complaint and I’m willing to bet it’s a patch coming soon.

3) “The scary cloud...” Really!? Some of you are actually scared of “The Cloud?” So when you keep your credit card number on file with Amazon or iTunes that’s not scary? Or you link your checking account to PayPal, that’s not scary? Oh wait, filing your taxes online... Are you kidding me!?

4) “The Windows / Mac OS comparison” News flash, this isn’t Windows and it’s not Mac OS, and as a Windows and Mac user they both have issues too. Mac users scream as soon as they get the “spinning lollipop of death and don’t get me stated on the “blue screen” Windows fans...
01:47 PM on 12/15/2010
I love the IDEA of this laptop and the ChromeOS. It's pretty sound, assuming advances in technology. Someone else talked about the Shannon–Ha­rtley theorem. The RF spectrum will become clogged...until we find a way around it. The idea of taking everything to the cloud is cool, but in practice it's kind of scary. I use my computer for financial stuff, developer work, games, AND Internet stuff. Dev work? Yeah I can sort of see that being in a cloud. My financial sheets? Yeah I'm not comfortable with that right now given the current state of things.

So...what about stuff like Adobe software? Games? Is the cloud really going to have enough bandwidth to let me and 40million others edit photos with multiple filters? What about create Flex applications? Java? Now what about games? Online games are nowhere near perfect (if you play any MMORPG you know what I mean...and half of that still runs off of your computer...imagine if it ALL ran online). What about single player games?

Basically, how is there possibly going to be enough power to run 11million World of Warcraft users, millions of other online games, millions of other PC games, all the Adobe products, stuff like RAD and various other developer tools all online in an environment that won't essentially reduce productivity to zero?
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02:21 PM on 12/15/2010
Per Bell Labs best minds, there is absolutely no way around basic physics of the Shannon–Ha­­rtley theorem nor the very real limits on the available RF bandwidth. Remember there are lots of very powerful groups that already own every Hz of bandwidth, so someone has to have it taken away from them for the wireless data folks to re-use it. For the most part that is NOT going to happen.

Isn't reality a pain?
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10:52 AM on 12/15/2010
Why patronize a corporation that is doing all it can to end free internet? Shoot yourself in the foot much?
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SovereignJohn
10:10 AM on 12/15/2010
I like many others will get a 13" 256GB SSD, 4GB Ram Macbook Air. I would consider the Google Chrome Laptop if it comes with a few more USB ports so I can connect my external HD to it and a HDMI connection to hook the computer to my Vizio 42" HDTV. As of now the Macbook Air is my favorite choice. I'll choose a second laptop in 2011. Lots of great comments worth considering though.
09:46 AM on 12/15/2010
Does anyone else feel like these new hardware devices are a back pedal? What I mean by that is that they are limited to what they can do. Chrome OS, iPad, etc. cannot do what Windows or Mac PC's and laptops can do. Yet can cost a lot of money. To me it just does not seem to be the right direction to go in terms of achievement. While they may be more user friendly, they're severely lacking in all aspects of what a computer should do. They're aimed at a more general audience, I understand, but I want a machine that can do more than run web apps.
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Sacchinftw
Isn't it sad...?
10:48 AM on 12/15/2010
The dumbing down of America can't be complete without the dumbing down of our technology...
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nfatt1
Liberty, Equality, Fraternity
09:44 AM on 12/15/2010
What to do if the Network server goes down ? Of course that never happens.
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11:12 AM on 12/15/2010
The network will slow to a crawl before the redundant servers will fail, supposedly.

The again there have already been some pretty spectacular multi-point failures in a fairly large number of servers in the last 50 years.

To have enough storage space, servers still rely on huge RAID arrays with mechanical hard drives that have been know to fail completely.

But don't worry, once they get the hardware fixed, they should be able to recover most of your data.
08:42 AM on 12/15/2010
I'm very optimistic about the idea behind Chrome OS. The current problem is lack of applications and use. Google is going to have to roll out a ton more cloud computing options before this computer will be completely viable. Without storage we will need complete support for cloud media, cloud gaming, etc... The google docs and picassa model are great... but only the tip of the iceberg.
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blaising
Greetings from Florida!
08:17 AM on 12/15/2010
Take it out of the box, boot it up, start computing. Sounds like a Mac...only made of plastic.
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threalReginald
Verify then trust, but verify certainly
09:07 AM on 12/15/2010
yeah well, lets hope they figure out how to make a charger that doesn't cost $80.00 and break after a month. Or a smart phone thats to not smart enough to let you choose a song from your itunes as a ringtone. I think I ready to make the switch.
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RattleCat
10:34 AM on 12/15/2010
I've never broken a charger, but I've bought extra ones for travel.  I paid $29 for the Apple right angle one, and $9 straight one.  Nowhere close to the $80.  Besides, if its only a month old, just exchange it under warranty.

Also, you can turn any song into a ringtone.
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MilesLong
Livin' the Dream
10:16 AM on 12/15/2010
Not exactly, when I started up my MacBook Pro, I had to wait for a 384Mb update before I could get started. (grin)

Miles "Optics" Long
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JohnUSA
Just keep swimming, just keep swimming...
08:10 AM on 12/15/2010
The machine, the CR-48, certainly doesn't deserve a price for it's appeal. But that's not the point, it is distributed as a pilot program for the purpose of testing ChromeOS. Having used it for a few days now, and trying to use it exclusively, it actually gets the job done for most part. Battery life is great, probably because of the relative small screen size and the lack of a hard drive. The touchpad is not as good as the Macbook (my other machine) but the keyboard is similar, although not lit, a feature I would like because I like working at night or in a dimmed environment. There is a USB port and a memory slot but haven't figured out how to used it, like uploading photos from my camera.
As far as security, trusting your data to the Google cloud is very convenient (don't know about Microsofts Azure). I have to do no backups, everything works seamless between my phone, mac and cr48 and there is virtually no maintenance to be done.
On a "traditional" Windows based laptop, you're vulnerable to virus unless you install protection that typically degrade the machine performance significantly. I don't want my data to be hold hostage to a random virus either, so it's all a matter of perspective. Will this be my only machine? No. It will probably be a while before there are apps like iMovie or Screenflow, and while Google Docs is nice, it's no match for iWorks.
08:03 AM on 12/15/2010
Cloud computing will replace conventional computing in the next 5 years. Face it. The average user does not use the computer for anything outside of the internet. While this product might not have reached expectations, it is the first of many to come.
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ICanHasDemocracy
08:47 AM on 12/15/2010
Maybe, but the content creators will still be working off of CPU's. You know all that stuff you see on Youtube, and all the digital gingerbread has to be created somehow.
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11:02 AM on 12/15/2010
Actually cloud computing will die a quiet death due to simple physics.

While there is lots of fiber in the ground that has huge amounts of bandwidth, the same can NOT be said about the RF spectrum. The total amount of usable RF spectrum is extremely limited and the Shannon–Hartley theorem severely limits how much data can be pumped through that available spectrum. In other words, the ability to run applications via a wireless network will dramatically decrease every time another device is added.

This has already been proved in NYC, Las Vegas (think CES week) and on ALL of the wireless networks in Japan. They are ALL clogged to the point of being unusable with no possible way to fix the problem.

In the not too distant future, the only way to use an iPhone or an Android phone for anything, will be to download all the apps you need, along with all the media you want to view/listen to, via your hardwired link at work or home since the wireless data path will be almost totally useless. In other words, your small personal system will need to have a powerful CPU. lots of memory and lots of local storage for apps and media to be useful at all. Sure sounds like a small PC to me.
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General Public
Microbiologists have found my microbio contagious.
07:54 AM on 12/15/2010
If they made it have a faster CPU and gave it more capability than just the Chrome web browser it might be OK. Does it support 802.11n wireless networking or does it just use 802.11b/g which is slower and cannot send the signal as far? Also it should have a capability to connect to mobile broadband such as AT&T, Verizon, Sprint, T-Mobile, etc. Then you won't need to be near a wireless hotspot and you'll be able to go anywhere and be online. If its only selling points are turning off and on fast and long battery life, it's inferior to a Windows, Linux, or Mac OS X laptop running Google Chrome, since one of those laptops has a faster CPU, more memory, can connect to any sort of hardware with USB or stuff like that, and can run a much wider array of applications. And any program that can run on Google Chrome OS can be run in Google Chrome on any other computer. If they want to make this thing work the only real selling point they can have is to give it a really low price. Still, I have read that Google Chrome OS is Linux-based and there are ways to access the Linux part of it and run other Linux programs, so for instance you could install the Apache web server software and then set up a WikiLeaks mirror web server as described here: http://wikileaks.ch/mass-mirror.html
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11:08 AM on 12/15/2010
As I noted below, the new fast start, low power PC architecture from Intel will be available in the near future. Once Windows, Linux and MacOS are tweaked for the new architecture, the only difference between a full function system and a Google system will be, the full function systems will work anywhere, but Google systems will only work when there is a network, which will be increasingly problematic as the wireless data bandwidth get chewed up.
01:44 AM on 12/15/2010
I like using google and google chrome. That is nice..
WinPST Share Outlook
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01:34 AM on 12/15/2010
The whole idea of cloud computing (or whatever moniker it goes by now) is a deal breaker. Uploading personal files for someone else to keep on their servers seems like a crazy thing to do, particularly when you have to sign up to TOS etc., and have a permanent internet connection, simply to get at them. If I was told that I had to do that and was given a list of companies and told to choose which one I would like to look after that information, the last company I'd choose would be Google.
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ragtag
10:06 AM on 12/15/2010
All kinds of issues will eventually arise from cloud storage. I can already see where they're going to require back doors to encrypted files and the ability to check them for copyright infringement...right now, it's a tad risky.
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SovereignJohn
10:18 AM on 12/15/2010
If I work on private data I turn off wifi connection and hook up my external drive to my macbook to save it there, offline, never connected to the cloud. We need net neutrality and net privacy both of which most people don't give a shit about as witnessed by 500 million Facebook users. Borg Brother is on a roll and the multitudes don't give a shit. They will if its them what get their door knocked down and they disappear in the night but nobody thanks to giving away our rights, will hear them scream.
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bikerdude
On the left side of progressive
11:37 PM on 12/14/2010
My experience with Google and Chrome has not been that positive. Most of the google tools I've used have been worse than sluggish and many of their software integration uses way too many resources and often interfere with other apps....I went into it wanting the Google stuff to work, but I had to remove it. I just bought a 'droid phone and tried to use gmail and google as my main email stuff but it was too cumbersome and sluggish....Then if someone, somewhere can find out why they don't have a select all command in their gmail I would be very grateful. I've been trying to find an answer for months...I am not currently up to speed technically, but I grew up in the world of technology, writing my first "assembly language" program in the earl y 60s...